Ira Toyota of Danvers

The whole experience has changed my mind about what to expect when buying a vehicle. I was shopping for a Base Model Tacoma for work purposes, no bells and whistles, not a lot of opportunity for mark-up expect when buying a vehicle. I was shopping for a Base Model Tacoma for work purposes, no bells and whistles, not a lot of opportunity for mark-up for the dealership. There are not a lot of these Base Model trucks around but Ira was able to deliver a truck before any other dealership at a price that no other dealership was able to beat. Ricky Arora was both friendly and professional, accommodating at every turn and on top of every detail. The Internet team responded more quickly than any other on-line dealership team. The Finance managers were helpful and professional and got me a better rate for financing than I was able to get anywhere else. And all this for a Base Model Tacoma. No pressure, no weird games, just a professional, service-oriented team. I highly recommend. More

Ricky Arora provided me with the best auto buying/leasing experience I have ever had....There was no haggling or propped up prices for this car....Just a bottom line offer that came in very reasonably priced experience I have ever had....There was no haggling or propped up prices for this car....Just a bottom line offer that came in very reasonably priced. We had a deal within forty minutes of me walking into the dealership. Embarrassing to admit, but due to some surcharge points on my license, my prospective insurance options were bleak...I was going to have to cancel the deal because the numbers I was hearing from the insurance agents were off the charts high......My salesman went above and beyond, and introduced me to his own insurance agent, who was able to get me covered by a major carrier, at a rate significantly below any other option I had....He saved the deal!! At this point, I would not buy a car from anybody but Ricky at Ira Toyota. More

Mr. Ricky Aurora was very pleasant and easy to work with. He was very attentive and respectful towards what we wanted. He made recommendations and suggestions without being pushy. He was very polite and easy He was very attentive and respectful towards what we wanted. He made recommendations and suggestions without being pushy. He was very polite and easy to talk to. He always made sure to put our wants and needs above all else. He also went out of his way to touch base with us via telephone. Definitely someone I would go to again and recommend to all my friends and family. More

I ended up at Ira Toyota in Danvers after having a bad experience at another Ira location. I cannot say enough about the Danvers location! The dealership itself is amazing, the staff couldn't be more poli experience at another Ira location. I cannot say enough about the Danvers location! The dealership itself is amazing, the staff couldn't be more polite and my saleman Ricky was one of the most respectful individual I have met in a long time. Within the first 5 mins of meeting him he said he would treat me like a princess and that he did! I recommend this dealership and salesman to anyone! Thank you Ira and Ricky! More

Thank you Rickey I love my 2011 4Runner. This is my 3rd IRA vehicle THANK YOU....ThankYou....Also Mr Tewksbury.....Also Kathy in your service Dept. And Mr John Hartman....And Herash in the body shop....THA IRA vehicle THANK YOU....ThankYou....Also Mr Tewksbury.....Also Kathy in your service Dept. And Mr John Hartman....And Herash in the body shop....THANK YOU ...All. I Am sold on IRA TOYOTA..You are the best More

I went in looking to buy a 2011 Tacoma. I left with my dream truck 2011 Tundra . Ricky was extremely friendly and professional. Once I told him what I wanted he did everything I needed to decide on a purc dream truck 2011 Tundra . Ricky was extremely friendly and professional. Once I told him what I wanted he did everything I needed to decide on a purchase. Then he offered a better deal, a Tundra! More

I WORKED WITH RICKY ON THE PURCHASE OF MY VERY FIRST TOYOTA. I HAVEN'T PURCHASED A NEW CAR IN MANY YEARS AND I WAS EXTREMLY NERVOUS. RICKY WAS PATIENT, FRIENDLY AND MADE ME FEEL LIKE THE MOST IMPORTAN TOYOTA. I HAVEN'T PURCHASED A NEW CAR IN MANY YEARS AND I WAS EXTREMLY NERVOUS. RICKY WAS PATIENT, FRIENDLY AND MADE ME FEEL LIKE THE MOST IMPORTANT CUSTOMER IN THE WORLD. PLEASE KNOW THAT MY EXPERIENCE WORKING WITH RICKY WASN'T EXCELLENT...IT WAS LEGENDARY. More

I purchased a 2006 4runner from this dealership, cant remember who I dealt with. After negotiating the price, payments, etc. I notice the sales manager walked behind me and I turned around and he gave t remember who I dealt with. After negotiating the price, payments, etc. I notice the sales manager walked behind me and I turned around and he gave the sales man a thumbs up with a creepy smile on his face, like they just tricked me or somehting. It was not comforting. I asked them to clean it up and buff out a few scratches before I picked it up. They said it was no problem and the vehicle would look great when I picked it up. When I arrived they didnt clean anything, I found an ira toyota water bottle under the seat. They also didnt buff any scrathces out for me as promised. After I got it home I realized the back bumper was falling off on one side. I mentioned this to them and they said it wasnt like that when it was on the lot. Also, there was a nasty sulfur smell coming from the exhaust. I took it to a dealership and found out that there was a service bulletin posted on this and the cat converters were supposed to be replaced with new ones to solve the sulfer smell. I am sure Ira knew about this and they chose to sell it without having it taken care of. Just be very careful with this dealership, as with most dealerships they are out to scam you for the most part. More

Ricky Arora our sales person was polite and professional. Sale was done in timely manner and fair price was agreed upon. Ricky was very helpful and customer service was his number one priority. Ricky resp Sale was done in timely manner and fair price was agreed upon. Ricky was very helpful and customer service was his number one priority. Ricky responded quicker than any sales person I've had before and was determined to completely satisfy. I was impressed and would only buy another car from him in the future. David was very helpful and also great to work with. More

T've been buying and leasing Toyotas at this dealership for over 10 years. I've been trying to pinpoint in my mind the unbelievable difference this time. It just keeps coming back to Ricky. He determined for over 10 years. I've been trying to pinpoint in my mind the unbelievable difference this time. It just keeps coming back to Ricky. He determined what I was looking for, I told him what I could afford, and he was honest with me the whole time. I told him I could not afford the add ons they usually give in the managers office, I wasn't even bothered with them! No pressure at all! And timely, fast service. Fast as far as car buying is concerned! In past experiences, I have had to rearrange schedules, have others take my commitments that day, because I was stuck trying to buy a car. Not the case this time! Definately 2 hours less than the norm for Ira! As far as the service dept. I have much experience! And it's all been good. Definatley slow on the weekends, too busy. But they have the free shuttle, which I have used many times! All in all, I highly recommend Ricky and Ira! More