Ira Toyota of Danvers

This was my first experience buying a new car I can't imagine a better situation! Everything was great! I was so happy with the amount of help I got! Ramon and Ross really went above and beyond to make s imagine a better situation! Everything was great! I was so happy with the amount of help I got! Ramon and Ross really went above and beyond to make sure I got my car the same day I went in! They were friendly and helpful and not at all pushy! More

All issues have been resolved to my satisfaction thus far. I am hoping for a positive delivery and a quick resolution to all paperwork for the new car. far. I am hoping for a positive delivery and a quick resolution to all paperwork for the new car. More

I had a wonderful experience at Ira yesterday. Esmailin Moreta and Hank were very professional and personable. I was there a long time and found the entire staff to be very friendly and helpful. Moreta and Hank were very professional and personable. I was there a long time and found the entire staff to be very friendly and helpful. More

I found Ricky to be both professional and understanding to the needs of his customer. He was a pleasure to work with. The Ira Toyota dealership was another story. The service center is too small to supp to the needs of his customer. He was a pleasure to work with. The Ira Toyota dealership was another story. The service center is too small to support the large operation. I was told I would have to wait 1.5 hours before they could get my car in for its initial inspection sticker. Ricky intervened by having the inspection done by a local service station which acts as an overflow for the dealership. More

Love this place. They always try to give the best possible estimate with respect to time the car will be ready. They always do a great job and the staff is terrific. possible estimate with respect to time the car will be ready. They always do a great job and the staff is terrific. More

We were happy with th experience of purchasing our new truck & Ricky Arora was friendly and helpful. He made the experience a very pleasant one. truck & Ricky Arora was friendly and helpful. He made the experience a very pleasant one. More

Very friendly staffs indeed! I got all my questions Very friendly staffs indeed! I got all my questions answered over email/phone in an honest manner before even stepping foot in the dealership from Very friendly staffs indeed! I got all my questions answered over email/phone in an honest manner before even stepping foot in the dealership from Mike Lee. Competitive price quotes. Adam Bonds was great to work with once in the dealership and all follow ups. He was very knowledgable regarding the vehicle that we inquired and spent the time to show us features we cared about or should know. Hank Ung did the financial paperwork and was helpful in explaining all the extended warranty and more indepth what warranties are covered and available financing. Overall, it was a great experience. More

sales person was very nice. spend a lot of time explaining every thing that I need to know. make the process of buying a car easy. explaining every thing that I need to know. make the process of buying a car easy. More

Ramon was a pleasure to deal with. He was courteous & professional. Ramon was able to upgrade us into two new Scions, which was our goal when we came to the dealership. We have already recommended Ramon professional. Ramon was able to upgrade us into two new Scions, which was our goal when we came to the dealership. We have already recommended Ramon & Ira to our friends and look forward to dealing with you in the future. Keep up the good work!!!! More

i have found that this dealership has the benefit of the customer as their primary consideration. i had a particularly good experience with service associate bruce brewer who was very helpful and professio customer as their primary consideration. i had a particularly good experience with service associate bruce brewer who was very helpful and professional. More