Ira Toyota of Danvers
Danvers, MA
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Fantastic service! There was a service adviser called Rick Harper who was amazing to work with . I have only Toyotas and worked with many Toyota dealers in MA, but Ira There was a service adviser called Rick Harper who was amazing to work with . I have only Toyotas and worked with many Toyota dealers in MA, but Ira is clearly the best. More
Took over 5 hours to get towed to the dealership so that service was the worst. Once there the service provided by Ira Toyota was top notch. Diagnosing a problem can take time and mine took time to figure o service was the worst. Once there the service provided by Ira Toyota was top notch. Diagnosing a problem can take time and mine took time to figure out so a loaner was provided. The advisor kept me updated throughout and later that day called to let me know the car was ready. Picked up the car the next day good as new. More
Always a pleasant place to visit. The people there are very polite and helpful. The waiting areas are spacious and ccomfortable. Linda Fair was especially helpful to me with my tire l The people there are very polite and helpful. The waiting areas are spacious and ccomfortable. Linda Fair was especially helpful to me with my tire leak problem! Thank you once again Linda More
Why do you over charge for parts and labor. I was quoted $1245. For brakes. My son in law can order the parts and do the job for half the price. He owns an auto body shop. I was quoted $1245. For brakes. My son in law can order the parts and do the job for half the price. He owns an auto body shop. More
First thing is the salesman I worked with Sebastian was fantastic. He never pushed vehicles or services that I was not interested in. He understood my reasons for looking for a new vehicle, but never tried fantastic. He never pushed vehicles or services that I was not interested in. He understood my reasons for looking for a new vehicle, but never tried to really push the buying of the vehicle. The only reason I gave the dealer a 4 star is more in relation to the pulling of 2 separate credit checks done by Akeem in finance. I did express my pre approval and desire to only be done from capital one and still had Toyota’s ALLY bank pull a full credit check. More

