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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,771 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,771 reviews

February 08, 2025

Helped me with an unexpected problem- gas tank cover wouldn’t open. They had the part and fixed it within a few hours! Fantastic! More

by tammy.ward03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
Report | Print
Feb 12, 2025 -

Ira Toyota of Danvers responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

Nick was an awesome service rep and was very helpful with my issues regarding my phone in the car More

by Andrea.eftim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 12, 2025 -

Ira Toyota of Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2025

Fast service, easy drop off! Nice to get a much needed ride back to location. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 11, 2025 -

Ira Toyota of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 01, 2025

Always takes over 1 1/2+ hours for a simple oil change. Even when you schedule an appointment in advanced. More

by fahey45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
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Feb 10, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concern. Upon review the visit appears to have run about 1.5 hours. Your satisfaction is important to us and we have reached out to you directly to further review the concern. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

February 01, 2025

Very respectful and friendly. Time estimates infuriate me. 1 1/2 to 2 hour estimate was 3 hour wait. More

by jmckeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Pimentel
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Feb 10, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any time concerns. The team strives to provide accurate time estimates and you should have received better information. Your satisfaction is important to us and we appreciate your business. You’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718 should you ever need further consideration.

February 01, 2025

very attentive and creative solution to tire failure on 10000 mile rav4; cause of failure was uncertain but i was given 2/3 discount. Less pleasing was tthe 2-3 hrs required for mounting the new tire More

by peterh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael unsure last name
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Feb 03, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

Efficient, prompt, friendly service. Accomodating, on time , kept in touch throughout the process. Including car service that was provided . More

by las9164
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil in Service Dept.
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Feb 03, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 31, 2025

At Ira Toyota, every person I dealt with I found to be friendly and respectful. They were not only knowledgeable, but also efficient. My sales person, Jack Mitzi, was incredibly helpful to me. More

by Terry.berg25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacki Motzi
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Feb 03, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 31, 2025

Very good service and quick as well. Friendly staff and good videos help see what is going on with my car More

by josephmastroelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Giovanni, Fausto Gomez, Chris Okafor
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Feb 03, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Very good and fast services, very satisfied, good customer services, support and great staff, i liked More

by eriseldapelari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
Report | Print
Feb 03, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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