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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,655 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,655 reviews

November 14, 2024

I waited 3 hours for an oil change and a tire rotation, I could have flown to Jacksonville Florida in that time. I'm not one to leave reviews or to get people in trouble but that is just ridiculous More

by Jbscoops15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listing names
Report | Print
Nov 18, 2024 -

Ira Toyota of Danvers responded

Jbscoops15 Thank you for your feedback and we apologize the duration didn’t meet your expectations. We are glad to review this further however we’re unable to reference the visit with the information provided. We appreciate your consideration and you’re welcome to contact the team or Mark Giovanni, general manager directly at 978-739-3718.

November 14, 2024

Linda was great prompt and very informative and knowledgeable. Had me in and out within the promised time More

by Markgelinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Report | Print
Nov 18, 2024 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

Excellent service would recommend ira Toyota to myfreinds and family, friendly service and well informed More

by daneblake52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdou Ouhaj
Report | Print
Nov 18, 2024 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

I waited 3 hours for an oil change and tire rotation. ...I could have flown to Jacksonville FL in that time. I'm not one to leave reviews and I'm not trying to get anyone in trouble but come on that's rid More

by Jbscoops15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listing names
Report | Print
Nov 18, 2024 -

Ira Toyota of Danvers responded

Jbscoops15 Thank you for your feedback and we apologize the duration didn’t meet your expectations. We are glad to review this further however we’re unable to reference the visit with the information provided. We appreciate your consideration and you’re welcome to contact the team or Mark Giovanni, general manager directly at 978-739-3718.

November 14, 2024

The salesman Jason did a fantastic job. Even coming in on his day off to get me into the new car. Great facility with great amenities I would shop here again in a heartbeat. More

by annedifrancesco1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Dick
Report | Print
Nov 18, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

The dealership is great. Everything went except to well service, wise and time, wise. I highly recommend Ira Toyota of Danvers. More

by lar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Report | Print
Nov 18, 2024 -

Ira Toyota of Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 13, 2024

Problem free. Easy transaction. Exactly the vehicle i was looking for. Eddy my salesman was top notch More

by stevenabbatello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy and Virgilio
Report | Print
Nov 18, 2024 -

Ira Toyota of Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 12, 2024

The dealership sales department is excellent but they are extremely busy at the Service department. More

by dpandrew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Cooper
Report | Print
Nov 18, 2024 -

Ira Toyota of Danvers responded

We appreciate the feedback as we are always looking to improve for our customers. We will try our best to provide a 5-star experience next time!

November 11, 2024

Service advisor very knowledgeable about what service I needed and very helpful helping me choose More

by Cdandrea10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
Report | Print
Nov 13, 2024 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

Steve Mahan at Ira Toyota in Danvers is the best service advisor ever. He is consistently great. More

by Drew Mann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
Report | Print
Nov 13, 2024 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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