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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,196 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,196 reviews

January 10, 2024

My advisor Alex P was excellent. He told me exactly how long he thought it would take. He was right on the money More

by mommomma41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex P
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Jan 12, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Alex provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

I have used our Toyota for years to service all my vehicles and I work with Bruce Brewer who is excellent More

by Rickskiff5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
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Jan 12, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Bruce provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

We were greeted extremely courteously and professionally and everyone was extremely helpful! We spent time with dealer management, sales and Finance to discuss our new vehicle purchase! Once we figured ou More

by KevinCoffey167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter McCormick , Edwin Olivio
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Jan 12, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Gabe provided you with a courteous and professional sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

January 10, 2024

Near my house always helpful knowledgeable. The price is fair service is remarkable no problems go go go More

by Jimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Report | Print
Jan 12, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that we are near your house and are always helpful, knowledgeable, and provide fair pricing with remarkable service. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

Ira is a great deal ship but the service Dept was not up to the usual. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Seanna Walsh Quill
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Jan 10, 2024 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize that the experience wasn’t up to previous experiences. We appreciate your business and we’re glad to further review any of the concerns. As we are unable to reference this visit you’re welcome to contact the general manager, Mark Giovanni at 978-739-3718.

January 06, 2024

Worst service I’ve ever had. I’ll never recommend to anyone to Ira Toyota. Thank you. More

by Soumitra Barua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the name.
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Jan 09, 2024 -

Ira Toyota of Danvers responded

We apologize that the visit didn’t meet your expectations. We strive to provide an exceptional experience and your satisfaction is important to us. We have attempted to contact you directly to review the concern. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 if you would like to further review or have any additional concerns.

January 06, 2024

I came there for a inspection sticker one and a half hours later I never expected to be there that long but I guess it was worth it because they washed the car also it was very nice of them thank you More

by robertgbrandano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the writers name but he was helpful
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Jan 10, 2024 -

Ira Toyota of Danvers responded

We apologize for the longer-than-usual wait. We are glad to hear that overall your experience was nice. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

The work was done on time as usual and communication was great throughout the process. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pendleton
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Jan 09, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are excited to hear that we were able to provide you with an on-time and communicative experience!

January 06, 2024

Our salesperson was Aiman. He was very competent, knowledgeable, and friendly. No doubts, would absolutely recommend. More

by ht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Report | Print
Jan 09, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Aiman provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 05, 2024

I experience Great customer service at my last visit to Ira Toyota! Thanks for the great job. More

by carlo7161Carlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 09, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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