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Ira Toyota of Danvers

Danvers, MA

4.3
2,122 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,122 reviews

December 14, 2023

Excellent costumer service from my sales person and from business manager very professional both guys. More

by silvio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kledion tare
Dec 15, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Easy to work with. The salesman’s worked for me to get the deal done. More

by geoffoconnellsantoro
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Dick
Dec 15, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

It is without the slightest hesitation I say this. My wife and I just bought a beautiful $9000 car. Salesperson Jack Motzi treated us as if we had just bought the $66000 Toyota Supra sitting behind More

by dala143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacki Motzi
Dec 16, 2023 -

Ira Toyota of Danvers responded

That's fantastic to hear! Jack is a true professional, treating you and your wife with respect and making the car buying experience smooth and enjoyable, regardless of the price range of the vehicle. Congratulations on your new car!

December 13, 2023

Went in for an oil and filter change on my Brand New Venza. Upon checkout with the Service Advisor, I was told they had to charge me more because my car takes over 5 quarts of oil. I said to Service A More

by 79tata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
Dec 14, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any confusion. The team works to complete servicing in alignment with factory recommendations. We are unable to reference this visit with the information provided. It would be beneficial to review the details further to determine what had occurred here. We value your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

December 13, 2023

Hi , I had a positive experience yesterday,having my 2016 Toyota Rav 4 serviced there Even though I had to wait a long time as I needed additional things done. I was comfortable in your waiting area . More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seanna Walsh Quill
Dec 16, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear you had a great experience at Ira Toyota of Danvers! Seanna is a fantastic service advisor, keeping you informed and ensuring everything necessary was done for your 2016 Rav 4. It's wonderful to hear that your car is running smoothly after the service, indicating the technicians did a great job as well. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

I switched to this Toyota dealer from another one about a year ago. The service Representatives are knowledgeable and seem to care about the customer. I like the fact they sit in the service area where you d More

by bartbill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Dec 16, 2023 -

Ira Toyota of Danvers responded

That's great to hear! It sounds like your decision to switch to Ira Toyota of Danvers was a good one. Having knowledgeable service representatives who genuinely care about our customers can make a huge difference in the overall experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Always courteous , great service and knowledgeable. Very well organized which is a plus . Looking forward to my next oil change More

by oonaconley1587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robelo, Jose Cruz
Dec 14, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear you had a top-notch service experience! It's great to hear we've made car maintenance such a smooth and positive process for you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Gave me a time that car would be ready and it was right on time. More

by jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mahan
Dec 12, 2023 -

Ira Toyota of Danvers responded

Thank you for the kind words Jojo! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 09, 2023

I never hesitate to visit as the team is knowledgeable, and courteous. The waiting area is always clean , and the crew keeps you informed. More

by caabram1nu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Dec 12, 2023 -

Ira Toyota of Danvers responded

It's great to hear that you have such confidence in Ira Toyota of Danvers' team due to their knowledge, courtesy, and communication! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

I had a great experience today at the Toyota service center. Steve helped me with the issue and I couldn’t be more grateful for everything. Thank you and have a wonderful Holiday season More

by dragicarakic4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
Dec 12, 2023 -

Ira Toyota of Danvers responded

Thank you for choosing Ira Toyota of Danvers! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Steve and his dedication to providing you with an excellent service experience. We look forward to your next visit!

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