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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,168 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,168 reviews

January 11, 2024

Great customer service by Matthew! He the best! Most recommend at the Toyota of Danvers! More

by Samridh.Singhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jan 13, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Matthew provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

I have been a customer with Ira Toyota for over twenty years and I have been because of the professionalism of the sales and service that I have received More

by dcreamer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
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Jan 13, 2024 -

Ira Toyota of Danvers responded

It's impressive to hear about your long-standing relationship with Ira Toyota of Danvers spanning over twenty years. The fact that you've remained a customer speaks volumes about the professionalism of both our sales and service teams. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

My advisor Alex P was excellent. He told me exactly how long he thought it would take. He was right on the money More

by mommomma41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex P
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Jan 12, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Alex provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

I have used our Toyota for years to service all my vehicles and I work with Bruce Brewer who is excellent More

by Rickskiff5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
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Jan 12, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Bruce provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

We were greeted extremely courteously and professionally and everyone was extremely helpful! We spent time with dealer management, sales and Finance to discuss our new vehicle purchase! Once we figured ou More

by KevinCoffey167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter McCormick , Edwin Olivio
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Jan 12, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Gabe provided you with a courteous and professional sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

January 10, 2024

Near my house always helpful knowledgeable. The price is fair service is remarkable no problems go go go More

by Jimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
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Jan 12, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that we are near your house and are always helpful, knowledgeable, and provide fair pricing with remarkable service. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

Ira is a great deal ship but the service Dept was not up to the usual. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Seanna Walsh Quill
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Jan 10, 2024 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize that the experience wasn’t up to previous experiences. We appreciate your business and we’re glad to further review any of the concerns. As we are unable to reference this visit you’re welcome to contact the general manager, Mark Giovanni at 978-739-3718.

January 06, 2024

Worst service I’ve ever had. I’ll never recommend to anyone to Ira Toyota. Thank you. More

by Soumitra Barua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the name.
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Jan 09, 2024 -

Ira Toyota of Danvers responded

We apologize that the visit didn’t meet your expectations. We strive to provide an exceptional experience and your satisfaction is important to us. We have attempted to contact you directly to review the concern. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 if you would like to further review or have any additional concerns.

January 06, 2024

I came there for a inspection sticker one and a half hours later I never expected to be there that long but I guess it was worth it because they washed the car also it was very nice of them thank you More

by robertgbrandano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the writers name but he was helpful
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Jan 10, 2024 -

Ira Toyota of Danvers responded

We apologize for the longer-than-usual wait. We are glad to hear that overall your experience was nice. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

The work was done on time as usual and communication was great throughout the process. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Pendleton
Report | Print
Jan 09, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are excited to hear that we were able to provide you with an on-time and communicative experience!

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