Ira Toyota of Danvers

Very frustrating to deal with Ira Toyota. They tried to up sell me on repairs through a text message that they later acknowledged were not necessary. They also didn’t fix the “rubbing sound” They tried to up sell me on repairs through a text message that they later acknowledged were not necessary. They also didn’t fix the “rubbing sound” with the right front tire. More

4 hours for an oil change is a bit excessive to have to wait for an express service. wait for an express service. More

The guy was to rude to me is not good for the costomer tkank you. tkank you. More

I have always been satisfied with my salesperson and the service I receive. I will definitely return. service I receive. I will definitely return. More

I took my 2008 Toyota Highlander with 215,000 miles to IRA Toyota of Danvers, MA for a four wheel alignment. I own four Toyota vehicles and I make all my appointments with the same Service Advisor, Steve IRA Toyota of Danvers, MA for a four wheel alignment. I own four Toyota vehicles and I make all my appointments with the same Service Advisor, Steve Mahan. Steve is by far the best Service Advisor at IRA Toyota Danvers. He is friendly, extremely knowledgeable, and honest. I would highly recommend that anyone having their car serviced at IRA Toyota Danvers to ask for Steve Mahan. The alignment was done well and in a timely manner. I couldn’t be happier with the service. More

The best part of the dealership is Matt Buonomo. If it weren’t for him I would go to any Toyota dealership for service. If it weren’t for him I would go to any Toyota dealership for service. More

Excellent customer service. Sales representative didn’t miss a best. I hope they continue with all my experiences. Sales representative didn’t miss a best. I hope they continue with all my experiences. More

IRA Toyota and Bruce Brewer have given quality service to me for over twenty years.Great place to buy, service, and wait for vehicle repairs. me for over twenty years.Great place to buy, service, and wait for vehicle repairs. More

Besides myself, talked to 2 others about the wasted time there at Ira. Lady next to me said she came in at 10, and when the guy came out, it was 1, and they didn't even start on her car for basic service. there at Ira. Lady next to me said she came in at 10, and when the guy came out, it was 1, and they didn't even start on her car for basic service. Another guy dreading he didn't take his car to Mienike. Too many booked apptmts and no one told on the onset you'd have to wait hours just to have your car seen. And how about the high prices and uptight staff, as they have listen to the complaints. More

Bruce is a great service writer. Knows his stuff.....always a pleasure working with him. Knows his stuff.....always a pleasure working with him. More