Back

Ira Toyota of Danvers

Danvers, MA

4.3
2,074 Reviews

99 Andover St

Danvers, MA

01923

Directions

By Type

Showing 2,074 reviews

December 06, 2023

The oil, filter change and tire rotation went very well. It started and finished right on time. More

by richard.shruhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 08, 2023 -

Ira Toyota of Danvers responded

That's excellent to hear! Timely and efficient service for routine maintenance like oil changes, filter replacements, and tire rotations can really make a difference in your day. It's fantastic that Ira Toyota of Danvers was able to start and finish the service right on time. Thank you for allowing us to maintain your vehicle.

December 05, 2023

Fantastic service! There was a service adviser called Rick Harper who was amazing to work with . I have only Toyotas and worked with many Toyota dealers in MA, but Ira More

by Dinara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Dec 06, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a fantastic experience and that Rick provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Purchase and service are top notch. Sales and service reps have always been helpful and courteous. More

by mohanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fausto Gomez, Sean Leonard
Dec 07, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you've had such positive experiences with both the purchase and service at Bob Howard Toyota. Having helpful and courteous sales and service representatives can make a significant difference in the overall experience. Thank you for your business!

December 05, 2023

The dealer ship was very relaxing with no pressure to purchases a vehicle and very professionals employees to help when you needed to answer questions. More

by Ramonxgs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Martinez
Dec 06, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Sales person was very accommodating and personable. The wait for business manager was to excessive More

by fredrussell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
Dec 05, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Always a pleasant place to visit. The people there are very polite and helpful. The waiting areas are spacious and ccomfortable. Linda Fair was especially helpful to me with my tire l More

by scottl4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Dec 06, 2023 -

Ira Toyota of Danvers responded

It sounds like your experience at Ira Toyota of Danvers has been consistently positive! Having a pleasant environment with polite and helpful people, along with comfortable waiting areas, can enhance the overall experience. Linda's assistance with your tire leak problem and the special help she provided made a difference for you. Thank you for your business!

December 02, 2023

Took over 5 hours to get towed to the dealership so that service was the worst. Once there the service provided by Ira Toyota was top notch. Diagnosing a problem can take time and mine took time to figure o More

by fgrafals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Dec 06, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that once you were at Ira Toyota of Danvers, our service was top-notch. Providing a loaner car during the diagnosis process was a thoughtful gesture, and it's great that the advisor kept you updated throughout the repair. Having the car ready the next day in good condition must have been a relief. Thank you for your business!

December 01, 2023

Why do you over charge for parts and labor. I was quoted $1245. For brakes. My son in law can order the parts and do the job for half the price. He owns an auto body shop. More

by loiacano123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Dec 05, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any pricing concerns. The team strives to provide competitive pricing on all OEM parts. We’re reaching out directly to review this concern. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

December 01, 2023

Bought and serviced three Toyota’s from IRA. Obviously, they must be doing something right. Curren is a “tops” Service Rep. More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 05, 2023 -

Ira Toyota of Danvers responded

It sounds like IRA Toyota of Danvers has earned your loyalty by consistently delivering great service across multiple purchases and servicing of your Toyota vehicles. Having a standout service representative like Curren can make a significant difference in the overall customer experience. Thank you for your business!

November 29, 2023

Wait was far too long for a checkup and oil change. Didn’t even get a car wash this visit. More

by jim.murphy628
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dep
Dec 12, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the delay. We appreciate your patience during the peak period and strive for the car wash when possible. Your satisfaction is very important to us and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

...
124
...