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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,020 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,020 reviews

October 06, 2023

Alpesh Patel at service is professional, knowledgeable, and friendly. The services received that day made my stay more inviting. More

by sunzshine5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh Patel
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Oct 10, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Alpesh provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

Always great service and helpful with questions. Employees are always friendly & helpful. Highly recommend for service. More

by Grybedard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Breen
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Oct 10, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 04, 2023

The service department during my last maintenance appointment were very helpful & communicative. The mechanic was struggling to get the wheel locks off my fairly new car. Although the service took lo More

by Kaitlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unsure of name
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Oct 05, 2023 -

Ira Toyota of Danvers responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

October 04, 2023

Awful was offering cash and they did not want to meet me halfway they let money walk out the door More

by fumero75
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Fazal Mann
Report | Print
Oct 06, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the terms did not meet with your expectations. Thank you for reviewing with us further and reviewing other options. As reviewed we have provided competitive terms for this specialty model. We appreciate your consideration. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 with any further concerns.

October 04, 2023

Everyone is so friendly it's a joy to go there , very helpful, excellent service More

by lmleitao51
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh Patel
Report | Print
Oct 05, 2023 -

Ira Toyota of Danvers responded

It's wonderful to hear that everyone at Ira Toyota of Danvers is friendly, helpful, and provides excellent service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 04, 2023

Everytime I get service at this dealership I’m reminded of what good service really is. Right off the bat I’m greeted properly, the service writer ( Mr Patel ) took the time to listen to my story and we More

by dennissaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Patel ( Service )
Report | Print
Oct 07, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear about your consistently positive experiences with the service team at IRA Toyota of Danvers. We strive to excel in providing top-notch customer service and communication. We value our customers and take pride in our work. Thank you for sharing your feedback and kind words about Mr. Patel and the entire service team. Kindest regards and safe driving!

October 03, 2023

Shawn, my sales rep was very good and I didn't feel very good with the financial. I had an issue with that and I wasn't happy. But they ended up correcting it after I had a fight a little. More

by snora4522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Leonard
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Oct 05, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Shawn provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 02, 2023

Ira in danvers is always a convenient place for all my car issues. I am on my 3rd Toyota car . More

by rosa.lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
william collier
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Oct 03, 2023 -

Ira Toyota of Danvers responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 29, 2023

The best the staff is helpful and friendly the service department is clean the service writer s are knowledgeable and keep you informed More

by jsulli84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Minihan
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Oct 03, 2023 -

Ira Toyota of Danvers responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

The person I worked with was not very knowledgeable. He also seemed annoyed by my questions. He was not aware of what was done on my car. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cozart
Report | Print
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