Ira Toyota of Danvers
Danvers, MA
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I highly recommend Louis Hernandez at IRA Toyota Danvers, who went the extra mile to help me find and purchase a very low-mileage 2011 Camry LE in superb condition on 8/3/2013. It took a lot of work on Loui who went the extra mile to help me find and purchase a very low-mileage 2011 Camry LE in superb condition on 8/3/2013. It took a lot of work on Louis's part, as the inventory for the model, trim, and color I wanted was low. Once we found the car and closed the deal, Louis made sure the car was 100% cleaned and detailed and in my hands the very same afternoon, and secured my Fast Track sensor that I had mistakenly left in my trade -n vehicle. Louis is a knowledgeable sales professional, also very engaging and dedicated to customer satisfaction. I also want to thank Ross Billings, Used Car Sales Manager, for making the deal possible. Ross called me promptly when the car became available and conducted his end of the negotiations very professionally. Ross is a straight shooter; he'll answer all your questions patiently and courteously and provide the information you need to make your decision. Also Ms, Sovy Sun, IRA Toyota Internet Sales, who found the car online very quickly, when I told her what I was looking for. -Peter Keville More
We had an excellent experience working with Ernst jean-Jacques. We were unsure of what vehicle we were interested in. Ernst asked a lot of questions regarding our likes and needs and found us the per jean-Jacques. We were unsure of what vehicle we were interested in. Ernst asked a lot of questions regarding our likes and needs and found us the perfect car. Highly recommend Ernst. More
I have purchased two vehicles from Richard Neckers of Ira Toyota, the experience has been pleasant and straight forward. I felt that the pricing has been more than competitive, and everything explained in d Toyota, the experience has been pleasant and straight forward. I felt that the pricing has been more than competitive, and everything explained in detail, from the options on the vehicle to the expense of registering my car. This pre-owned LEXUS looks brand new and is probably one of the nicest cars I have purchased. An A plus for Richard Neckers and the Ira Motor Group. More
came in to look at used Toyota pick up truck. Didn't have anything in my price range. However, my sales person Kal Dabliz was very helpful and showed me some other vehicles that I might have been inter have anything in my price range. However, my sales person Kal Dabliz was very helpful and showed me some other vehicles that I might have been interested in. Gary Clark the sales manager was also very helpful and friendly, and said he would be in touch if a vehicle came in that more matched what I was looking for. More
When I chose to go with Toyota, I could have selected Toyota dealerships closer to my home. Instead I chose to drive 25 minutes to Danvers as I have heard great things about Ira Toyota Danvers and the sa Toyota dealerships closer to my home. Instead I chose to drive 25 minutes to Danvers as I have heard great things about Ira Toyota Danvers and the sales team. My aunt is an employee there and recommended Aiman Varoqua. He is one of the most friendliest and easiest salespersons I have ever worked with in my car buying years. If you would like a pressure free experience without the constant hassle of buying/leasing, I would highly recommend Aiman. He was the utmost professional and an extraordinary person to work with. If all auto sales consultants were as easy going and fun to work with as Aiman, the stress of buying a car would not exist. More
I went to that dealership knowing exactly what I wanted and how much I wanted to pay. The dealer that worked with me, Aiman Varouqua, was absolutely phenomenal! He went above and beyond to get me everythin and how much I wanted to pay. The dealer that worked with me, Aiman Varouqua, was absolutely phenomenal! He went above and beyond to get me everything I was looking for, and more! He made the experience stress free and easy for me. The exact color and model car I wanted was not on site and Aiman had told me that it would take up to five days to track down the car and get it to Danvers. I got a call less than 24 hours later informing me that my new toyota Rav4 was on site and ready to be picked up! After signing all of the papers and walking over to my new car, I realized that I had misplaced the keys to the car I drove to the dealership. My sister, who came with me, Aiman, and I spent the next hour retracing my steps and searching both the parking lot and offices inside the dealership. It was well beyond his time to clock out and Aiman chose to stay and help me find my keys. It just goes to show that even after signing the papers, after the sale was complete, Aiman still cares about his customers! He wanted to make sure that we got home safely. I highly recommend Ira Toyota of Danvers to anyone looking for a new car! When you go, ask for Aiman! More
My husband and I bought a used Toyota Certified Corolla. When we got home and inspected the Corolla it was very dirty and was definately not cleaned. It even had a hole in the drivers side floor mat. We had When we got home and inspected the Corolla it was very dirty and was definately not cleaned. It even had a hole in the drivers side floor mat. We had to scrub dried up food off of the seats and other parts of the car. It was pretty disgusting. The sad part is that I have written 2 emails to Toyota and have not received any communication from them at all. We are very surprised that such a well known company would not want to satisfy their customers and at least respond to a disatisfied customer. Suzanne and Mark Workman More
I would just like to say that I am very disappointed in your dealership right now. I would first like to say that I have purchased two vehicles in the past and my wife has purchase one. I visited your deal your dealership right now. I would first like to say that I have purchased two vehicles in the past and my wife has purchase one. I visited your dealership a couple of weeks ago looking to trade in my honda ridgeline for a new Tacoma TRD package. However, I was only offered 16,000 and that would not work for me financially, I thought that offer was a little low, but anyways it didnt work out for me. Also, the salesman just walked away from me without out shaking my hand and saying have a good day, "ignorant guy i guess". Let me get the point......I just went to Boch Toyota and they offered me 19,000 for my ridgeline. I was shocked, I thought they were also going to say 16,000, I guess not. So, it looks like my "go to" dealership was going to rip me off by 3,000. I thought I was part of the family, ha. I will never do business with you guys again nor will my wife and other you will never get a recommendation!! As for the salesman....I will never forget it! My comments will also be going to the BBB. More
Saw 2113 Avalon on their webpage. Called to confirm price etc. Was told it was correct and she confirmed price with sales. In giving credit card deposit she informed me they would not hold car more than 3 d etc. Was told it was correct and she confirmed price with sales. In giving credit card deposit she informed me they would not hold car more than 3 days. I was coming from Florida so asked to speak with manager. He proceeded to tell me in no uncertain terms that ad on website was in error. Having had numerous offers from other dealers which I had rejected over the 5hrs of back and forth I was needless to say VERY,VERY upset. I feel the ad was a misleading hustle. Rest assured IRA dealerships will never be recomended by me.VERY VERY unprofessional More
This guys knows how to deal with the customer and they can resolve your problem . They are the best in new england . For me was a good choice doing bussines with them . can resolve your problem . They are the best in new england . For me was a good choice doing bussines with them . More