Ira Toyota of Danvers
Danvers, MA
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As always I received fabulous service. I find Matt to be very knowledgeable and extremely honest at all times. I would never go elsewere for my service. I find Matt to be very knowledgeable and extremely honest at all times. I would never go elsewere for my service. More
It is without the slightest hesitation I say this. My wife and I just bought a beautiful $9000 car. Salesperson Jack Motzi treated us as if we had just bought the $66000 Toyota Supra sitting behind My wife and I just bought a beautiful $9000 car. Salesperson Jack Motzi treated us as if we had just bought the $66000 Toyota Supra sitting behind us. Easy respectful deal!! More
Went in for an oil and filter change on my Brand New Venza. Upon checkout with the Service Advisor, I was told they had to charge me more because my car takes over 5 quarts of oil. I said to Service A Venza. Upon checkout with the Service Advisor, I was told they had to charge me more because my car takes over 5 quarts of oil. I said to Service Advisor, "Gee, I thought I read somewhere that it takes 4.8 quarts with a filter change". He had a look of puzzlement, and also an attitude of in-action. I stupidly just paid it and went on my way. That evening, I did research and was correct, the vehicle takes 4.8 quarts when changing the filter too. I feel like this is a "fraudulent like" action by the Service Department. Granted it only amounted to about $10, but WHY ? Do they really need to steal peoples money ? More
Hi , I had a positive experience yesterday,having my 2016 Toyota Rav 4 serviced there Even though I had to wait a long time as I needed additional things done. I was comfortable in your waiting area . 2016 Toyota Rav 4 serviced there Even though I had to wait a long time as I needed additional things done. I was comfortable in your waiting area . My service advisor Seanna Walsh Quill was just terrific . She apprised me about everything that needed to be done to my car. I must say today my car is running just like I did when I bought it. So service technicians did a good job also ! Thank you. You all did a good job . Elaine MacDonald More
I switched to this Toyota dealer from another one about a year ago. The service Representatives are knowledgeable and seem to care about the customer. I like the fact they sit in the service area where you d year ago. The service Representatives are knowledgeable and seem to care about the customer. I like the fact they sit in the service area where you drive your car in. More

