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Ira Toyota of Danvers

Danvers, MA

4.3
2,183 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,183 reviews

February 01, 2024

Excellent service with a very comfortable wait room and an excellent coffee machine! I was greeted by Linda Fair and will ask for her next time just to say hello! More

by Renee.koll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Feb 02, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that you had an excellent service experience, enjoyed the comfortable wait room, and appreciated the excellent coffee machine! It's great to know that Linda made a positive impression on you. We look forward to welcoming you back, and if you request Linda next time, she'll be happy to say hello! Thank you for choosing our services!

February 01, 2024

Service us excellent and the techs are great. Very accommodating in their communication and support More

by Robin111288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and Aiden
Feb 01, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

Aiman was kind and super helpful. The purchase went smooth. A great dealership. Highly recommend! More

by Mani
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Feb 01, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that Aiman provided you with a smooth sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 31, 2024

Purchased a used 2016 Silverado. The vehicle looked good online, so I chose to take a look at even though I live about 2.5 hours away. The vehicle was exactly as described/pictured o More

by Evan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeem, Jacki Motzi
Feb 02, 2024 -

Ira Toyota of Danvers responded

We're thrilled to hear about your positive experience purchasing the used 2016 Silverado! It's great that the vehicle met your expectations and was exactly as described and pictured online. Thank you for acknowledging Jack and Akeem for their excellent service. Congratulations on your new truck, and we appreciate your business!

January 31, 2024

I chose this dealership because a friend recommended it and I’ve heard from other people to use them. It seems like a trustworthy dealership and they had the truck I wanted. The salesman was great and made More

by DP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Feb 02, 2024 -

Ira Toyota of Danvers responded

We're pleased to hear that you chose our dealership based on recommendations and found it to be trustworthy. It's great that the salesman, Clint, made your experience easy and stress-free. We appreciate your positive feedback about our dealership. Thank you for choosing us, and we hope you enjoy your new truck!

January 31, 2024

It took little longer than expected but after watching the video I felt it was worthes More

by omermalik084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Rickerson, Fazal Mann
Feb 01, 2024 -

Ira Toyota of Danvers responded

We appreciate your patience, and we're glad to hear that after watching the video, you found the wait worthwhile. Thank you for choosing our service!

January 31, 2024

It is always very easy to get an appointment and service is always done as soon as possible. My service waited Will was very good about keeping me well informed about what was going on with my 4 Runner More

by Karelle12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will excellent employee
Mar 04, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we appreciate your business. If there is anything that didn’t meet with your satisfaction we’re glad to review that information. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

January 30, 2024

Fair pricing and excellent service. Everything was very transparent and easy to understand. Great salesperson. Thanks for the new truck. More

by Trphytrout
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kate Richiez, Max Fernandez, Peter McCormick
Jan 31, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 29, 2024

Service can be better. I paid for a service package they didn't top of the fluids my washer fluid was empty when I left the dealer. More

by sw.inco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Leonard
Jan 31, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concern. We’re glad to further review this issue however we are unable to reference the visit with the information provided. We can inspect and resolve if able to return. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to work towards a resolution.

January 29, 2024

Willis, my contact person was wonderful The lyft service home is a great addition Thank You More

by Lpollen
Workmanship
Recommend Dealer
Yes
Employees Worked With
Willmi Espinal, 5 stars
Jan 31, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that Willis provided you with wonderful service and that you found the Lyft service home to be a great addition. Thank you for choosing us, and we hope to continue providing you with excellent service in the future!

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