Ira Toyota of Danvers

Rain Rain Go Away! For Real The windshield wipers broke during one of the rainiest springs that New England has seen. We needed immediate help. When I called, they told me I wo The windshield wipers broke during one of the rainiest springs that New England has seen. We needed immediate help. When I called, they told me I would be the first on the service list. I went in at 6AM (my husband and I both work full time so this service time was super convenient) and I waited until the car was fixed, and I was at work in Boston by 9AM! Mitch was a super nice, efficient advisor and he made me feel confident that the truck would be ready when he committed to having it done. Sometimes the service advisors tell me the vehicle will be ready and it doesn't happen. This time I knew it would and he made it happen. More

Driving my new car off the lot in under 20 hours! I had a great experience working with salesperson Aiman Varoque. I had been to other Toyota dealers in the area but did not receive the prompt attent I had a great experience working with salesperson Aiman Varoque. I had been to other Toyota dealers in the area but did not receive the prompt attention that Aiman gave. I knew what I wanted and Aiman help me get it! I went in at 8:30pm on a Thursday and picked up the car on Friday at 4:30pm. New registration and financing were all set with the help of Brandon! I would recommend this dealership! More

Over the Top experience Entire staff from Sales to Financing were extremely helpful. No question I had was to small. No concern that I had went unaddressed. This was my first Entire staff from Sales to Financing were extremely helpful. No question I had was to small. No concern that I had went unaddressed. This was my first new car purchase and I would highly recommend the Ira Dealership for Danvers More

great without an appointment I came in for a 15000 mile service. I had no appointment and it was on a Saturday morning. The wait was not unreasonably and the service was great. I came in for a 15000 mile service. I had no appointment and it was on a Saturday morning. The wait was not unreasonably and the service was great. More

First Scheduled Maintenance Fast, efficient service appointment. Pulled into the service garage, was told it would take an hour or an hour and a half tops; it only took an hour. Fast, efficient service appointment. Pulled into the service garage, was told it would take an hour or an hour and a half tops; it only took an hour. Had my free coffee and took advantage of the WIFI to get some work done on my laptop. All employees were friendly and my sales agent remembered me. All good things. More

Internet Purchase with Ease This was my first Internet purchase and my first new car purchase and I really appreciated the IRA experience. I was looking for a specific vehicle n This was my first Internet purchase and my first new car purchase and I really appreciated the IRA experience. I was looking for a specific vehicle not available in my market and there were incentives in the Boston market to help me decide on them and make the drive for a pick up. I would do it again! More

excellent service experience My Service rep was very knowledgable. kept me updated as soon as a status was available. explained each step of process so i knew exactly what to expe My Service rep was very knowledgable. kept me updated as soon as a status was available. explained each step of process so i knew exactly what to expect or not expect. He was empathetic to my transportation needs and I felt very comfortable that I was being treated fairly. When my service rep was not available I was assisted by Mr Block who was able to pick up right where Mr. Bonomo had left off. Both were very professional . More

Sales man He was very polite and friendly. He showed me the car that I really wanted to buy. If I want to buy a another car I will prefer him as a sales man. He was very polite and friendly. He showed me the car that I really wanted to buy. If I want to buy a another car I will prefer him as a sales man. More

excellent experience!!! I bought a 2017 Toyota Tacoma...everything went fabulous! The salesman was great, the sales manager was great...I highly recommend going to Ira Toyota I bought a 2017 Toyota Tacoma...everything went fabulous! The salesman was great, the sales manager was great...I highly recommend going to Ira Toyota More

Excellent Customer Service + Fair Price I have been working with IRA Toyota for 8 years - first for service on an old Corolla then to purchase a 2014 Corolla (and service thereafter) and mos I have been working with IRA Toyota for 8 years - first for service on an old Corolla then to purchase a 2014 Corolla (and service thereafter) and most recently to lease a 2017 RAV4. The customer service over the years has been excellent both with service and sales. Ludlow in the service department deserves the utmost praise as he helped me through the decline of my old Corolla and then connected me with Aiman to purchase a new one. Aiman was extremely friendly, straightforward and easy to work with. He gave me a fair price. Naturally I sought out Aiman to help with my most recent lease. Again, he was excellent. The dealership and service is clean, efficient, friendly and welcoming. Thank you, Aiman! Thanks IRA! More