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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.2
2,364 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,364 reviews

April 25, 2024

So far very satisfied with purchase experience, service experience excellent so far. Looking for car shortly and yes I will return and give them a chance to fill my needs. Salesman and support staff are t More

by blue.ray6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Virgilio Ribota , Sales Mngr., Jim Haskell
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Apr 28, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We're thrilled to have delivered a satisfying sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Great service made buying the car we wanted very easy and made us feel welcome recommend IRA Toyota to anyone More

by petersharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Flanagan, Isaac Ruiz
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Apr 28, 2024 -

Ira Toyota of Danvers responded

It's wonderful to hear that you had a great experience at Ira Toyota of Danvers and that the service made buying the car you wanted easy and welcoming! Enjoy your new car!

April 25, 2024

Unsatisfactory service experience. Original service rep dropped ongoing contact about the car completion and I had to ask the service supervisor what was taking so long. The latter was More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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Apr 25, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 15, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns. The communication should have better here all around. We’re glad to further review this however unable to reference the transaction with the information available. We appreciate your business and we’re glad to provide any additional paperwork regarding any services performed. You’re welcome to contact us or the general manager Mark Giovanni at 978-739-3718.

April 25, 2024

Professionally customer focused, timely, responsive, courteous, clean, spacious waiting room , skilled, easy to make appointments More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
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Apr 27, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 24, 2024

Knowledgeable salesforce with a friendly attitude. Reasonable pricing as well. This is the second car I've bought at Ira Toyota. More

by kate.webster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Ouhaj
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Apr 27, 2024 -

Ira Toyota of Danvers responded

It's great to hear that Ira Toyota of Danvers has consistently provided you with a positive experience over the years. Enjoy your new car!

April 24, 2024

Always Open; Even if you didn’t make an appointment! Courteous Kind and Prompt Service More

by Shaw begs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Olivio
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Apr 27, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

V e r y g o o d b r u c e and j e f f More

by jritchiewilmington1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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Apr 25, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Bruce and Jeff provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 23, 2024

Always excellent service! Called concerning what my car needed and called when car ready. Arranged for transport home. More

by barryanderson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
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Apr 25, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 22, 2024

I was in for a routine tire rotation and oil change. I had a scheduled appointment at 9:00 am . Two hours and twenty four minutes later it was done. How long does it take to do an oil change? Jiffy More

by diflynn15
Recommend Dealer
No
Employees Worked With
Daniel
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Apr 24, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 15, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the duration exceeded your expectations. We strive for a timely experience and work to ensure through a multi inspection that we ensure the customer is aware of any additional care that may be needed. We appreciate your business and patience. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 should you ever have any concerns.

April 19, 2024

Comprehensive problem review and recommendations. They keep my car in optimal operation despite it’s age. More

by robert.piercejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pendleton
Print
Apr 23, 2024 -

Ira Toyota of Danvers responded

We're glad to hear that we have been beneficial in maintaining your car's optimal operation despite its age. Keeping your vehicle in top condition is our priority, and we're here to continue providing you with excellent service and support. Thank you for choosing us!

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