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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.2
2,304 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,304 reviews

March 27, 2024

A very pleasant experience. Alex was efficient explaining what needed done. Got the job done in time he said it would be done. More

by sarojini.rajani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Alex Pendelton
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Apr 03, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

I was there for more than four hours to change the oil and 1 tire on top of that they scratch my car🙃 More

by Thidarlines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathaniel K Brungot
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Mar 29, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet with your expectations. We apologize for any delays. We are not aware of the scratch concern. We have reached out to you directly to review. Your satisfaction is important to us. We hope to speak to you soon and you’re also welcome to contact Mark Giovanni at 978-739-3718.

March 26, 2024

Facilities and customer service are top rating . I recommend this place for all service and continence location More

by jorgelagos0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David ,Rojas
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Mar 27, 2024 -

Ira Toyota of Danvers responded

Thank you for recommending us! We're delighted to hear that you had a top-rated experience with our facilities and customer service. We appreciate your recommendation and look forward to serving you again in the future!

March 26, 2024

The salesman Ernest gave the upmost courtesy during the sale explained everything in detail about the vehicle I was buying I would definitely refer friends to the dealership More

by Anthony gauthier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
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Mar 30, 2024 -

Ira Toyota of Danvers responded

That's fantastic to hear! We're delighted that Ernest provided you with such a positive experience and that you would recommend our dealership to your friends. We appreciate your business!

March 26, 2024

They do what they have to tow get your approved. They will not rush you in to buying. More

by Fireball1239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian pereyra
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Mar 27, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Excellent buying experience. vidam Plesca was a great help in setting up the car when I picked it up More

by Mattg3
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vidam Plesca
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Mar 27, 2024 -

Ira Toyota of Danvers responded

We're thrilled to hear that Vidam provided you with a great buying experience and helped set up your car during pickup. Thank you for choosing us!

March 25, 2024

Well Organized! Great coffee bar! Available seating space to wait comfortably. Like the text messaging with options. More

by susanking4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unlisted! Don’t remember his name but very good!
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Mar 27, 2024 -

Ira Toyota of Danvers responded

Thank you for your positive feedback! We're glad to hear that you appreciated our well-organized facilities, coffee bar, comfortable seating, and text messaging options. We aim to make your experience as enjoyable as possible.

March 25, 2024

Bruce Brewer provided friendly courteous, knowledgeable and expeditious service on my Camry repairs that I have come to expect from Ira Toyota. More

by Phofstet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer-Assistant Service Manager
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Mar 30, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Bruce provided friendly and courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 24, 2024

Aidan was super polite and easy to work with, made the whole experience very fun! The tech did great taking care of my care as well! More

by Rch1545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Fitzgerald, Josh
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Mar 28, 2024 -

Ira Toyota of Danvers responded

That's wonderful to hear! We're delighted that Aidan made the experience very fun for you with his politeness and easy-going nature. It's also great to know that our tech did a great job taking care of your car.

March 24, 2024

Excellent Dealer very professional people and excellent service great Service and great Staff I will Recommend to my friends Thank you Ira Toyota More

by Omar Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran paolucci
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Mar 28, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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