Ira Toyota of Danvers

Average Experience - Do not expect too much from here. I purchased a used Toyota from this dealership. The experience I had was average, if not below average. I first walked into the dealership, trying I purchased a used Toyota from this dealership. The experience I had was average, if not below average. I first walked into the dealership, trying to purchase something I saw on their internet inventory - very low millage and way below the average price. I even made an appointment to test drive the car that day, only to find out that the car is actually in shop and also somebody put a deposit down for the car last night so it's not available. I do not believe this and I think the car never existed. But that's okay, if it's too good be true, it's too good to be true. And this was an expected "bait and switch" gimmick for car dealers like them. Since the car was not available, the sales guy showed me other cars. He was okay. He did his job fine and was knowledgeable about cars. He did not have an excellent customer service or anything, but he didn't push me into buying something I didn't want either. So after looking at other inventories, I actually found something that works for me. So I decided to purchased a car. I knew getting me into buying other car was probably something they were trying to do from the first place, and the car was beyond my budget. But the price was not too bad compared to other dealers, and they offered me 1.9% loan, so it was a fair deal overall. The worst experience definitely comes from the finance manager. These guys are very persistent into selling customers an extended warranty. My guy tried to talk me into buying this $2600 peace of mind for about 2 hours, giving me many discounts and telling me over and over how I'm stupid not to get this "hot deal". It's a tell-tell sign that it's not worth it for customers if they are pushing it so hard. Since if it's really worth it and would save everyone tons of money like they say, they probably won't be trying to push it so hard. It was hard to shake off this shady deal from the finance manager, but I ended up getting a reliable Toyota with a fair price and that's not so bad. I do not recommend this dealership according to the experience I had. But if you want Toyota and live close by like me, maybe it's okay to visit here. But If you go, don't expect anything exceptional and be careful with their tricks and gimmicks. Also, expect to spend a good amount of time there as their internet inventory is not always true and you would actually have to check the inventory in person. I recommend Honda Gallery in Wakefield. Their customer service is fantastic and they don't work with commission so there's no pushing there. More

Well looking for a toyota tundra so went there several times, so during those visit was a waste of time they couldn't find the truck it was excuse after excuse then they ramp the price in a high mileage v times, so during those visit was a waste of time they couldn't find the truck it was excuse after excuse then they ramp the price in a high mileage vehicles plus the way they handle the situation it was not professional at all. My conclusion I would never go there again.... More

Ira's service department has, in my opinion, some dubious practices. Here are the facts regarding my experiences: 2003 Highlander - water pump blew while under warranty. When repaired, the timin dubious practices. Here are the facts regarding my experiences: 2003 Highlander - water pump blew while under warranty. When repaired, the timing belt was also replaced, which is apparently proper and normal procedure. When I brought it back for the next scheduled service, was told it needed a new timing belt. Once I questioned, they checked their records and realized they had already done it. 2010 Venza - replaced my windshield wipers while on vacation. Brought the car in for its next scheduled service a short time later, and was told I needed new wipers. Told them I just replaced them, and they said the technician said they were streaking. I suggested they check again. Surprisingly, it turned out I didn't need new wipers. Rather "something" was just stuck on the blade. 2010 Venza - called for an oil change (they were running a special). Told the person who booked the appointment to note that I would not be buying anything else so don't try to sell me anything. Brought the car in and met with Ludlow. He told me I was overdue for the 30,000 mile service (which I am). Told him I wouldn't be doing it that day. He then ran down all the things included in that service (which included air filters) and asked what I wanted to do. I said I wanted an oil change. I went to the waiting room. He came to see me and told me that the engine and cabin air filters were dirty and what did I want to do. Having already had this conversation once, I surprisingly didn't change my mind--just an oil change please. He then said I had a nail in my tire and that it was too close to the side wall to repair and it would be $230 for a new tire. The technician felt it wouldn't be safe to repair. Ludlow said I had a good 5,000 to 10,000 miles left on the tires. I told him not to touch it, paid for my oil change, and left. I subsequently went to a tire place where they told me the nail was close to the center of the tire and easily and safely repairable at the cost of $30 and some change so of course, I opted for the repair. Moral of the story--three times Ira's service department tried to sell me something I didn't need, which is three times too many for me. That being said, should the repaired tire blow out, I will be back to say Ira was right. However, I don't anticipate that happening. I would not recommend using their service department. More

Noah was absolutely the best salesperson I have encountered. My purchase of a pre-owned Toyota was very easy and painless. The finance department was extremely helpful, and we wrapped it up wit encountered. My purchase of a pre-owned Toyota was very easy and painless. The finance department was extremely helpful, and we wrapped it up with the least amount of hassle I could imagine. Thank you guys !! More

Purchased new vehicle from IRA Toyota of Danvers. Salesman Aiman Varoqua went above and beyond in all aspects of customer service, including taking all the time necessary with us in order to choose t Salesman Aiman Varoqua went above and beyond in all aspects of customer service, including taking all the time necessary with us in order to choose the right vehicle and proper options for us. He set up our cell phones with the Bluetooth, met with us at our convenience, and answered all questions about the vehicle etc. Would recommend Aiman highly. More

This is my fourth lease with IRA Toyota in Danvers and by This is my fourth lease with IRA Toyota in Danvers and by far the most enjoyable transaction. My Salesman Aiman Varoqua is A plus. Aiman was per This is my fourth lease with IRA Toyota in Danvers and by far the most enjoyable transaction. My Salesman Aiman Varoqua is A plus. Aiman was perfect in all aspects of the sale, financing, and delivery. He is first class all the way. Phone calls and email were returned Promptly. Aiman was most accommodating to my Busy schedule. All my needs were met and exceeded, The most Professional sales person I have ever dealt with. More

I recently purchased a 2014 Toyota Corolla S series on a lease. The salesperson I worked with was Aiman Varoqua who was extremely helpful and made my experience stress free. This is my first time leasing lease. The salesperson I worked with was Aiman Varoqua who was extremely helpful and made my experience stress free. This is my first time leasing and Aiman answered all my questions. Before taking possession of the car, all features were explained and reviewed; my bluetooth was set up and contacts entered from my smartphone. I really love my new Corolla and appreciate the attentiveness I received from Aiman. I would definitely recommend IRA Toyota of Danvers to all my friends and especially Aiman. THANK YOU AIMAN! This is the second purchase I have made from IRA Toyota. More