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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.2
2,302 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,302 reviews

March 29, 2024

Everyone was very friendly and accommodating at Ira. That’s why we keep coming back. More

by jennyo11fct123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Arena
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Apr 02, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Excellent experience. Bought a pre owned suv. Experience exceeded expectations. Thank you Peter and Chris O. More

by Christina
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris okafor, Peter
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Apr 04, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Excellent service. They do quality work and that is why I keep coming back. Rick was an excellent service advisor. More

by wsmithma229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
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Apr 04, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had an excellent experience and that Rick provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

Excellent experience purchasing our new vehicle. John Arena was very professional, knowledgeable, and helpful, making sure the entire transaction was smooth from start to finish. Very happy with o More

by amy.vadnais
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen , John Arena
Print
Apr 04, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled that John provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

March 28, 2024

Neat and organized. Professional. Work on car as requested. Done in a timely manner. Not excessively expensive. More

by Tmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Isaac Ruiz, Joel Martinez
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Mar 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Curran Paolucci is an excellent service provider. He works extremely hard and explains what the car needs serviced well. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran Paolucci Service Advisor
Print
Apr 03, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Curran provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

All work was done with high quality and great care of all check points that was needed. More

by basil444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Olivio
Print
Mar 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Excellent and reliable service. Courteous customer care and comfortable waiting room. Good value for the money. More

by IKastrinak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce from service
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Mar 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent and reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

A very pleasant experience. Alex was efficient explaining what needed done. Got the job done in time he said it would be done. More

by sarojini.rajani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Alex Pendelton
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Apr 03, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

I was there for more than four hours to change the oil and 1 tire on top of that they scratch my car🙃 More

by Thidarlines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathaniel K Brungot
Print
Mar 29, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet with your expectations. We apologize for any delays. We are not aware of the scratch concern. We have reached out to you directly to review. Your satisfaction is important to us. We hope to speak to you soon and you’re also welcome to contact Mark Giovanni at 978-739-3718.

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