
Ira Toyota of Danvers
Danvers, MA
Filter Reviews by Keyword
By Type
Showing 1,734 reviews
Crooked finance people Wanted to buy on my 2015 Camry lease they are selling them on the lot for $2,000 less then my payoff the finance guy tells me to trade it in and get i Wanted to buy on my 2015 Camry lease they are selling them on the lot for $2,000 less then my payoff the finance guy tells me to trade it in and get into a new car but I said I am willing to pay the price you are selling them for I said I will pay the price if you will make it certified pre-owned and he tried to tack on another $1,500 well this is the last time I deal with Toyota I tried to explain the difference whether I buy it if 15000 or sits their lot and they sell it for 15000 he just laughed at me More
Dealing with Nick Williams was easy Nick was an easy guy to work with. We got the car we wanted at a fair price. He also followed up on several matters without requiring us to return to Nick was an easy guy to work with. We got the car we wanted at a fair price. He also followed up on several matters without requiring us to return to the dealership. For example, he mailed us the EZ Pass transponder we left in our trade-in, as well as some printed material for the new car. It was a certified pre-owned Prius - we love it and haven't had a single problem or concern. Thanks,Nick! More
Aiman was wonderful Over the years I have bought many automobiles but this was my first time at Ira Toyota. My brother told me to go to Ira and to ask for Aiman because h Over the years I have bought many automobiles but this was my first time at Ira Toyota. My brother told me to go to Ira and to ask for Aiman because he had had such a great experience working with him. I did ask for Aiman to help me out and I must say I have never had such a wonderful experience as I did when Aiman became my salesperson. We sat down and he helped me go through all the options that were available to me. I wasn't sure if I should buy or lease, Aiman came up with both types of scenarios for what would work best for me. He took time with me, he was patient with me, he didn't rush me into a decision and through the whole time I spent with him, I felt safe and comfortable that he would help me make the right choices that would work best for me. He's a kind man and that shows so you can't help but feel safe when he is helping you out. Because of my experience at Ira, I will always buy my cars there in the future and I will always purchase again with Aiman by my side guiding me into the right decisions. More
Awful I'd choose a ZERO if I could after my experience today. My husband and I went into IRA Toyota to go over our lease,which will be up in January. Afte I'd choose a ZERO if I could after my experience today. My husband and I went into IRA Toyota to go over our lease,which will be up in January. After explaining our situation (what we were looking for) and went for a test drive, we were left at the door of the building while the dealer we were working with (for over an hour) ditched us for another customer. We were then expected to go back over all our information with a new dealer, while the original deal tended to what appeared to be a more important customer. We left feeling aggravated, offended., and rejected, of course, we were less important and treated as such. I'm still shocked at how we were treated, as we were returning customers looking forward to another positive experience. Not so much! More
Aiman is Incredible! I Leased my first 2016 Toyota Rav 4 SE from Ira Toyota Danvers and my salesman "Aiman Varoqua" was God sent. He took care of me like I was family. Gre I Leased my first 2016 Toyota Rav 4 SE from Ira Toyota Danvers and my salesman "Aiman Varoqua" was God sent. He took care of me like I was family. Great Car, Great Dealership, Great Salesman and Great Experience. More
Aiman was great Aiman was thorough in what he told us no bull i have been a loyal customer for 25 years since ira himself was there service is great too Aiman was thorough in what he told us no bull i have been a loyal customer for 25 years since ira himself was there service is great too More
Aiman is the best!! I am so thankful I got Aiman to be my salesman! The minute my boyfriend and I walked through the door he greeted us with a smile and asked us if he ca I am so thankful I got Aiman to be my salesman! The minute my boyfriend and I walked through the door he greeted us with a smile and asked us if he can help with anything. We told him we wanted to test drive a RAV4, and no further questions asked (besides my license), he came back like a minute later and handed us the keys and said to just enjoy! I didn't know what I wanted out of a car and just perusing mostly, but Aiman was very professional and informative. And throughout the whole car shopping process, he was not pushy like a lot of car salesmen are, he understood our worries and did what he can to make it work. Aiman definitely knew his stuff and got me from not knowing what I wanted to walking away with a new car that same day (at a very fair deal), that's impressive salesmanship! The best part was when I picked up my car the next day, he took his time to go over every detail about the car and what each feature does. That's great customer service and shows that he cares about his clients (not just in it for the sale). Highly recommended!! More
Honesty isn't their thing I called to get a quote on a brake pads replacement work, Kathy the service manager said $340 after coupons and blah blah blah. I called elsewhere and I called to get a quote on a brake pads replacement work, Kathy the service manager said $340 after coupons and blah blah blah. I called elsewhere and was quoted $300 but devided to pay the extra $40 'cause of their location proximity to my house. I set up the appointment and when I went there they change the price by 37% and they wanted to charge me $468. Do yourself a favor and take your business elswhere More
Great Car Buying Experience with JC Bernabel JC really impressed us with his enthusiasm, great work ethic, knowledge and patience. He treated us with the utmost respect and never made us feel li JC really impressed us with his enthusiasm, great work ethic, knowledge and patience. He treated us with the utmost respect and never made us feel like we were wasting his time. He provided answers to all of our questions, and painlessly led us through the car buying process. His genuine concern for our total satisfaction was refreshing and very much appreciated. If he said he would do something, or take care of something, he did it . JC even came in on his day off to finish the buying process as it got too late the day before. That is dedication. If you are buying a car, make sure to ask for JC! More
Great experience getting my new car Aiman Varoqua made my experience getting my new car a pleasure, no games just very helpful with everything. We went in told him what we were looking Aiman Varoqua made my experience getting my new car a pleasure, no games just very helpful with everything. We went in told him what we were looking for and he gave us a great deal no games. Everything went smooth and quick. This is the second car we get from him and we would recommend him to anyone that is looking for a car. More