Ira Toyota of Danvers

I switched to this Toyota dealer from another one about a year ago. The service Representatives are knowledgeable and seem to care about the customer. I like the fact they sit in the service area where you d year ago. The service Representatives are knowledgeable and seem to care about the customer. I like the fact they sit in the service area where you drive your car in. More

It is without the slightest hesitation I say this. My wife and I just bought a beautiful $9000 car. Salesperson Jack Motzi treated us as if we had just bought the $66000 Toyota Supra sitting behind My wife and I just bought a beautiful $9000 car. Salesperson Jack Motzi treated us as if we had just bought the $66000 Toyota Supra sitting behind us. Easy respectful deal!! More

Went in for an oil and filter change on my Brand New Venza. Upon checkout with the Service Advisor, I was told they had to charge me more because my car takes over 5 quarts of oil. I said to Service A Venza. Upon checkout with the Service Advisor, I was told they had to charge me more because my car takes over 5 quarts of oil. I said to Service Advisor, "Gee, I thought I read somewhere that it takes 4.8 quarts with a filter change". He had a look of puzzlement, and also an attitude of in-action. I stupidly just paid it and went on my way. That evening, I did research and was correct, the vehicle takes 4.8 quarts when changing the filter too. I feel like this is a "fraudulent like" action by the Service Department. Granted it only amounted to about $10, but WHY ? Do they really need to steal peoples money ? More

Easy to work with. The salesman’s worked for me to get the deal done. The salesman’s worked for me to get the deal done. More

Always courteous , great service and knowledgeable. Very well organized which is a plus . Looking forward to my next oil change Very well organized which is a plus . Looking forward to my next oil change More

Gave me a time that car would be ready and it was right on time. on time. More

I never hesitate to visit as the team is knowledgeable, and courteous. The waiting area is always clean , and the crew keeps you informed. and courteous. The waiting area is always clean , and the crew keeps you informed. More

I had a great experience today at the Toyota service center. Steve helped me with the issue and I couldn’t be more grateful for everything. Thank you and have a wonderful Holiday season center. Steve helped me with the issue and I couldn’t be more grateful for everything. Thank you and have a wonderful Holiday season More

I was at the service at IRA and I was told they were gonna keep me for 1 to 2 hours but instead they kept me for 4 hours. gonna keep me for 1 to 2 hours but instead they kept me for 4 hours. More

Excellent service, they’re friendly and quick always. I won’t go anywhere else again I won’t go anywhere else again More