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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.2
2,319 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,319 reviews

April 10, 2024

Great price on the exact truck we were looking for. We are from our of state and the transaction went much smoother than expected. Jen was great to work with as were Kenny and Cesar. More

by Jjb
Recommend Dealer
Yes
Employees Worked With
Jen, Kenny, Cesar
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Apr 11, 2024 -

Ira Toyota of Danvers responded

That's wonderful to hear! It's great when everything falls into place smoothly, especially for out-of-state transactions. Jen, Kenny, and Cesar must have done a fantastic job to make your experience so positive. Enjoy your new truck!

April 09, 2024

Everyone was very attentive and the service was excellent. I love the idea to send me the updated and also a video of the work they did to my car. Thank you for the great work More

by dianamoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Apr 12, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Sebastian helped me decide about the vehicle I wanted. He nice, courteous and professional. Keep up the good job! The place was clean , full of smiling people; both customers and Ira workers. More

by hbtedla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Pereyra
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Apr 12, 2024 -

Ira Toyota of Danvers responded

It sounds like Sebastian and the team at Ira did an excellent job! We're glad to hear that Sebastian provided you with courteous and professional service while helping you decide on your vehicle. It's great to know that the atmosphere was pleasant and welcoming, with a clean environment and smiling faces all around. Thank you for your kind words. We're here to help and ensure you have a great experience every time!

April 09, 2024

Nice, courteous, professional staff. Smooth operation.The first person I met was Sebastian with a smiling face opening the conversation. He was not a pushy salesman. I trusted him and t More

by hbtedla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sebastian Pereyra
Print
Apr 12, 2024 -

Ira Toyota of Danvers responded

It's great to hear about your positive experience with our staff, especially Sebastian! We're glad that he was courteous, professional, and not pushy, making you feel comfortable and confident in your decision with the Rav4. We're here to help and ensure you have a great ownership experience with your vehicle!

April 09, 2024

That dealer dont do a good service Jobs, Is the worst service ever for me More

by mayoraljohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Pimentel
Print
Apr 09, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we’re very sorry to hear we didn’t meet your expectations. We have reached out to you directly to further review. Your satisfaction is important to us. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718 to review this visit or any concerns you ever may have.

April 06, 2024

I was taken care of promptly and courteously. All issues resolved.. waiting time was reasonable. More

by Superteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Print
Apr 09, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a prompt and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

I was in and out in 10 minutes with all the information I needed and questions answered More

by gsletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arena
Print
Apr 09, 2024 -

Ira Toyota of Danvers responded

That's fantastic! We're glad to hear that you were able to get all the information you needed and have your questions answered so efficiently. If there's anything else you require or if you have any further inquiries, feel free to reach out. We're here to assist you!

April 04, 2024

Matt Buonomo was very courteous. He had my car done in a timely manner. Notified me with recommendations and had them completed in a timely manner. An asset to service department More

by Janesllvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No dealer
Print
Apr 09, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Matt provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

I've purchased many car's from this dealership since 1985, main reason was the service has been exceptional eash and every time! More

by bigleafyankee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cooper, Linda Fair
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Apr 06, 2024 -

Ira Toyota of Danvers responded

That's wonderful to hear! We're thrilled to have had the opportunity to serve you for so many years and to know that our exceptional service has been a key factor in your loyalty. We appreciate your continued trust and business over the years!

April 04, 2024

Professional, knowledgeable and honest about the work that needs to be done. I have bought two vehicles over the past 18 years and have always serviced them at this dealership. Keep up the good work! More

by Gary H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Olivio
Print
Apr 09, 2024 -

Ira Toyota of Danvers responded

It's wonderful to hear about your long-standing positive experience with the dealership! Loyalty like yours speaks volumes about the quality of service and care they provide. If there's anything else you need or if you have any questions in the future, feel free to reach out. Thank you for your kind words, and here's to many more years of great service!

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