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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.3
2,189 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 2,189 reviews

February 15, 2024

Was good as usual. Just wish there was senior citizen pricies, which would be lovely More

by Lindalangille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Feb 17, 2024 -

Ira Toyota of Danvers responded

We appreciate your regular patronage and are glad to hear that your experience was good as usual. Thank you for sharing your feedback about senior citizen prices. We value your input and look forward to serving you again in the future!

February 15, 2024

They always take care of any issues I have and the staff is always friendly More

by kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rojas
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Feb 16, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that our team consistently takes care of any issues you have and that you find our staff friendly. Providing excellent service is our priority, and we appreciate your loyalty. Thank you for choosing us, and we look forward to serving you again in the future!

February 12, 2024

Dealership had a good selection Answered. all our questions Friendly and efficient Very happy with our RAV 4 Prime Our 3rd Rav 4 More

by Hastings443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Trinidad
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Feb 14, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback! It's wonderful to hear that the dealership had a good selection, answered all your questions, and provided a friendly and efficient experience. Congratulations on your new RAV4 Prime, and we appreciate your loyalty as it's your 3rd Rav4. We're here to help and appreciate your business!

February 10, 2024

Stay away from this dealership. Always something wrong when I bring my car for service. Today scheduled oil change took 2 hours, did not reset maintenance light, did not put new "ne More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the service persons name
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Feb 14, 2024 -

Ira Toyota of Danvers responded

Thank you for the feedback and we apologize for these concerns. The workmanship should have been better and we would like to resolve these concerns for you. We’re unable to reference the visit with the information provided. We value your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

February 10, 2024

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by Îœateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No, remember the name
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Feb 13, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 10, 2024

Efficient friendly service knowledgeable staff would use again and recommend this dealership to my family and friends More

by nharkins21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tare,Kledion, Tony Merida
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Feb 13, 2024 -

Ira Toyota of Danvers responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 09, 2024

First welcoming was terrible. The second the guy who did my stuff need urgent training for customer service for leadership or you can fire right away. And the third one they did i More

by Fitimi_h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curran paulucci
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Feb 12, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the visit didn’t meet your expectations. It appears there was a delay due to some aftermarket bulb concerns that were reviewed. We appreciate your patience with the process and your business. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

February 09, 2024

Professional very timely. Peaceful environment. Comfortable seating Clean. Good air circulation and warm with plenty of natural lighting. TV with cations More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
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Feb 13, 2024 -

Ira Toyota of Danvers responded

We're pleased to hear that you experienced professional and timely service in a peaceful and comfortable environment. It's great that the seating was comfortable, the facilities were clean, and there was good air circulation with plenty of natural lighting. We appreciate your business and look forward to serving you again in the future!

February 08, 2024

Sales department is good . Service department so far has done service in a timely manner. More

by Rls011766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Haskell
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Feb 10, 2024 -

Ira Toyota of Danvers responded

It's great to hear that both the sales department and service department have provided you with positive experiences. Timely service is crucial, and we appreciate you sharing your feedback. We're here to help!

February 08, 2024

Very polite crew. Unlike a lot of companies, the employees at Ira Toyota will step aside for a customer to pass by. I noticed that multiple times, and it's much appr More

by ccarvalho66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Breen
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Feb 10, 2024 -

Ira Toyota of Danvers responded

We're delighted to hear that you experienced a very polite crew at Ira Toyota of Danvers. Small gestures like employees stepping aside for customers to pass by can indeed make a positive impact, and we're glad you noticed and appreciated it. Thank you for choosing Ira Toyota of Danvers, and we look forward to serving you again in the future!

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