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Ira Toyota of Danvers

Danvers, MA

4.4
1,622 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,622 reviews

July 30, 2014

New Corolla I recently leased a new Toyota Corolla LE with the help from my wonderful sales rep, Gloria Masih, and financial rep, Tuan Le. Gloria made me feel im More

by LNick58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Le, Gloria Masih
Aug 04, 2014 -

Ira Toyota of Danvers responded

Thank you for your kind words! I'm pleased to hear Gloria and Tuan did everything to make sure you had a fun and stress-free experience. I hope you are enjoying your new Corolla LE! If there is ever anything I can assist you with, please let me know. Chuck Rocha, General Manager

July 21, 2014

Fantastic car...Helpful service...Easy buying experience We drove to several dealerships all over Boston in one day looking for a Toyota-Certified 2011 Prius. Some of the ones we saw were several thousand d More

by jyazvac75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Tong, Leo Araujo
Jul 25, 2014 -

Ira Toyota of Danvers responded

Thank you for your kind words on Leo and Casey! I am happy to hear we were able to find the Prius you were looking for. I hope you are enjoying your car and come to see us if you have any questions. If there is ever anything else we can do to further your satisfaction, please let me know. Chuck Rocha, General Manager

July 20, 2014

I came... I saw... I leased. I was in the area for few short days visiting my son and was on a mission to get him a more reliable car as a gift. My daughter and her in laws had ju More

by Linda Andrzejewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Billings, Gloria Masih
Jul 25, 2014 -

Ira Toyota of Danvers responded

Thank you for taking the time to write this review. I am happy to hear Gloria and Ross both met and exceeded your expectations. We are all truly grateful for the opportunity to assist you in finding the perfect car for your son. I hope he enjoys it! If there is ever anything I can assist you or your son with, please let me know. Chuck Rocha, General Manager

June 27, 2014

Aiman Varoqua the Ambassador of Toyota Went to test drive a 2014 Avalon - ended up buying it. this whole experience was made pleasent by the hard work of Aiman Varoqua; whom went above and More

by Gineran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Le, Aiman Varoqua
Jun 27, 2014 -

Ira Toyota of Danvers responded

Thank you for sharing your experience. I am happy to hear that "Aiman the Ambassador" provided you and your wife with great customer service! We all truly appreciate your business and we hope to continue earning it. If there is ever anything else I can assist you with, please let me know. Chuck Rocha, General Manager

June 21, 2014

Positive Experience I walked into this dealer looking for a new car and from start to finish I had a fantastic positive experience. Ernst Jean-Jacques welcomed me and was More

by Bmuti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
Jun 24, 2014 -

Ira Toyota of Danvers responded

Thank you for sharing your car buying experience with Ernst. I am glad to hear he did everything he could to meet all of your automotive needs. If there is anything else I can do to further your satisfaction, please let me know. Chuck Rocha, General Manager

June 20, 2014

Good customer service, worked with me to get the best deal! Aiman the salesperson was amazing, he worked very hard for me in getting the price of my trade in on my new Toyota Corolla lease. He was very underst More

by jmperry70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
Jun 20, 2014 -

Ira Toyota of Danvers responded

We all truly appreciate you taking the time to write this review. I am very pleased to hear you had a great time leasing your Corolla with Aiman. If there is ever anything I can do for you, please let me know. Chuck Rocha, General Manager

June 10, 2014

Sienna LE 2012 Last month I wanted to buy a minivan for my growing family, and through my research I saw IRA had few used Toyota Sienna 2012 models with a decent pri More

by cumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Araujo
Jun 11, 2014 -

Ira Toyota of Danvers responded

Thank you for sharing your experience. I am pleased to hear Leo did everything to make sure you drove home in the Sienna that best fit your automotive needs. We all truly value your business and look forward to a long friendship. If there is anything else I can assist you with, please let me know. Chuck Rocha, General Manager

May 01, 2014

Aiman is Awesome We visited many of the dealerships in the North Shore area. Ira Toyota is the only one we visted twice! Aiman V made us want to go back! His product More

by NelsonandKC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua , Aiman Varoqua
May 01, 2014 -

Ira Toyota of Danvers responded

Thank you for sharing your experience! I'm happy to hear Aiman provided you with great customer service. We look forward to a long friendship! If there is anything else I can assist with, please let me know. Chuck Rocha, General Manager

April 29, 2014

truck damaged while in for oil change Review of Paulo Dineen, Lorraine Obrien, Kathy Kidik Our truck was damaged while it was there getting an oil change and inspection sticker and their More

by Irene2207
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul Dineen
April 28, 2014

Very disappointed IRA is a well known name and I have always believed it to be a decent dealership. Our salesman was on us before we even got out of our car. Everything More

by Rachel.Sargent2136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Moshirfar
Apr 28, 2014 -

Ira Toyota of Danvers responded

We apologize for your experience. We acknowledge that you have spoken to our General Manager and we are confident that the changes made will prevent this from happening in the future. We wish you the best of luck with your new car and future automotive needs.

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