Ira Toyota of Danvers

My experience was working with a professional staff member who listened to my requests and work was completed in a timely manner. member who listened to my requests and work was completed in a timely manner. More

Courtesy and polite. The Agent (Rck) was well diligent to explain maintenance details. He reported progress status several times. The Agent (Rck) was well diligent to explain maintenance details. He reported progress status several times. More

I had a hard time dealing with the advisor. When I called in the morning to schedule the appointment, I spoke to Andrew. When I arrived I met with Angel, i told him I’m looking for Andrew, he s When I called in the morning to schedule the appointment, I spoke to Andrew. When I arrived I met with Angel, i told him I’m looking for Andrew, he said he’s Andrew. I was going to have an oil change. He recommended to change the battery. IRA Toyota had special for oil change and battery replaced, he gave me a hard time to use both specials, he told me I can use only one special not both. When I told him let me talk to the manager, he decided I can use both specials. At the end I had a $25.00 dollar coupon I receive every month from ira Toyota, he said I can’t use it. As a customer I don’t want to deal with that advisor anymore More

Fast, reliable, efficient, friendly. Even washed my car during the oil change service (I was not asking about it) Even washed my car during the oil change service (I was not asking about it) More

Excellent service and transportation to and from. Thorough inspection of car, estimate of repairs provided with prices and listed by most important. Matt is incredibly honest and helpful! Thorough inspection of car, estimate of repairs provided with prices and listed by most important. Matt is incredibly honest and helpful! More

Bought 3 vehicles here, have another I purchased elsewhere because they did not have the vehicle - excellent dealer and service here. - highly recommendrd they are very fair. I have owned 7 Toyotas elsewhere because they did not have the vehicle - excellent dealer and service here. - highly recommendrd they are very fair. I have owned 7 Toyotas and 5 of them have been serviced here. More

Only care about the sale of a vehicle and making money off of you. Not a transparent company. off of you. Not a transparent company. More

Horrible customer service, you pay for an extended warranty, and staff refuse to look at your vehicle. They said they fixed my rims thru my warranty I paid for. And nothing was fixed. They service is warranty, and staff refuse to look at your vehicle. They said they fixed my rims thru my warranty I paid for. And nothing was fixed. They service is horrible, and they way they talk to customers is so unprofessional. Don't recommend it. I give this place and their management a zero star More

All the people that I have dealt with in sales and service have been courteous, professional, and good at their jobs service have been courteous, professional, and good at their jobs More

Top marks all around sales and service. See Jon Arena and Jen Pineo for sales and finance! See Jon Arena and Jen Pineo for sales and finance! More