Ira Toyota of Danvers

Service and overall experience Very friendly and accommodating ! Jeff was extremely helpful, personable and helpful with everything. He provided me with everything I needed, and ans Very friendly and accommodating ! Jeff was extremely helpful, personable and helpful with everything. He provided me with everything I needed, and answered questions thoroughly and in terms that I was able to understand. Overall a great experience! More

Very pleasant Actually didn't mind waiting for my car to be serviced. James made sure I was comfortable right from the beginning!, Starting with a coupon for free c Actually didn't mind waiting for my car to be serviced. James made sure I was comfortable right from the beginning!, Starting with a coupon for free coffee! More

Aiman Varoqua made the buying experience fun! My wife and I never expected to buy two new Rav 4's in less than one week. First of all it's a great product, but it can't sell itself. Aiman did a g My wife and I never expected to buy two new Rav 4's in less than one week. First of all it's a great product, but it can't sell itself. Aiman did a great job selling both cars. Besides knowing almost everything about the cars, he was able to share that knowledge with us in a very non-condescending way. A great car deserves to have a great salesperson sell it. I would also like to mention that I had my 2002 Rav 4 serviced at this dealership over the past 14 years and was always very satisfied with the work done. I originally purchased my 2002 Rav 4 at a Watertown Dealership where the service and attitude was unacceptable in sharp contrast to this Ira Dealership. More

Awful service I had the opportunity of being assisted by Paul , the service manager today and to be condescended too, in tone and infliction was just absolutely ter I had the opportunity of being assisted by Paul , the service manager today and to be condescended too, in tone and infliction was just absolutely terrible . I spoke with the general manager and will never be back for service or to purchase a vehicle of Toyota of Danvers again The service manager Paul needs trainings in customer service -- ironic don't you think !!!! Very disappointed and insulted More

New 2016 Tacoma Kevin was an amazing salesman. Was patient and dedicated to find me the right truck at the right price. Thank you. He also gave me great grilling and Kevin was an amazing salesman. Was patient and dedicated to find me the right truck at the right price. Thank you. He also gave me great grilling and marinating advice that will be used. More

GREAT EXPERIENCE WITH AIMAN VAROQUA This was my first time buying a new vehicle and I am so thankful I got Aiman to be my salesman. He answered all my questions (I had a lot). Went over This was my first time buying a new vehicle and I am so thankful I got Aiman to be my salesman. He answered all my questions (I had a lot). Went over everything in depth with me. Always had a smile and gave me chocolate :). He gave me a great deal on my car. To some it up I never want another salesman. More

Dis honest, un pleasant to deal with Not sure about the other IRA branches but I would never deal with their toyota division again. We dealed with different Acura and Lexus dealers before Not sure about the other IRA branches but I would never deal with their toyota division again. We dealed with different Acura and Lexus dealers before and they were nicer and had more respect for their customers than this dealer. First they wanted to offer less than 5.5k for our tradein then after we showed them how much our tradein worth on KBB they agreed to 10k. Then at the same time, they jacked up the cost of the vehicle we wanted to purchase to 2k extra, said it was the fee and tax (in begining they were telling eveything was included when we talked about deal, so since when tax and fee were excluded??). Also, the sale manager Kal Dabliz told us the 4runner would NEVER have 0% APR? We saw toyota conmercial everyday on tv and pretty sure we saw 0% popped up sometime.. so dont lie to your customers, unless your toyota corporate lied to us (?). This particular manager should have talked less listened more to his customers. I knew you are a saleman and could speak really fast.. I wouldnt appreciate your attitude by telling my brother to buy our own tradein "if you think his car is excellent why dont you buy it then?". I couldnt believe we were treated like that at a well known dealership, such as IRA. We gave our offer outright and honest with pay off cash. No need to talk down on us if you couldnt make a deal. If you are reading this and looking for a honest straight forward deal then try some places else. Sorry for leaving a negative review but this was what I experienced. May be IRA toyota doesnt need potential customers anymore? More

Purchase of new car My family and I needed two new cars. Rick and Jorge were our sales reps. They were wonderful to work with. Both men were very helpful in explaining My family and I needed two new cars. Rick and Jorge were our sales reps. They were wonderful to work with. Both men were very helpful in explaining each car that we were looking at. They knew all the features very well. Since we are out-of-state, Rick and Jorge had to travel to Bridgeport, CT to help us register the cars. We all learned that day that the "new" CT DMV has a lot of kinks to work thru. Regardless, Rick and Jorge were very patient while waiting all day for CT DMV to call our #. We really appreciate that they were with us thru the whole process. More

New car sales experience I had bought my new car from Toyota and I'm so happy About it ,. So glad to have the best saler from there And I will send friends to Toyota I had bought my new car from Toyota and I'm so happy About it ,. So glad to have the best saler from there And I will send friends to Toyota More

great experience Bought a car recently with you guys trhough Adriana and had an amazing experience. She was very helpful and kind providing me all informations and sup Bought a car recently with you guys trhough Adriana and had an amazing experience. She was very helpful and kind providing me all informations and support i needed... truly recommend her services and the dealership. More