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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,810 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,810 reviews

June 13, 2023

15k service in and out. Always the best experience at IRA. Excellence at its best. More

by Flippo
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Report | Print
Jun 16, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

Excellent service waiting for my 25000 mile check up. Great offer also on maintaining plan. More

by sdevitt526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gozalez
Report | Print
Jun 16, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 10, 2023

Wilson was great and kept me informed throughout the day on the work and the costs. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Caceres
Report | Print
Jun 16, 2023 -

Ira Toyota of Danvers responded

Thank you for being our customer, we appreciate your kind words! We're looking forward to your next visit with us!

June 09, 2023

Great person checking me in but it took too long since I was only in for a quick 6 month visit.. More

by David.Downey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fausto Gomez, Sean Leonard
Report | Print
Jun 15, 2023 -

Ira Toyota of Danvers responded

Thank you for the feedback. We thank you for your business and look forward to your next service visit!

June 06, 2023

Very pleased with IRA and the service I received having my Rav 4 inspected and parts replaced. IRA’s Auto Establishment is always spotless , welcoming with complimentary coffee, and all kinds of sandwiches More

by Joaness27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Brungot
Report | Print
Jun 10, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 06, 2023

Always have time available when I need service or help with my Rav 4. Cheerful and polite. I very rarely have to wait to be seen when I pull in. The waiting room is relaxing and comfortable. More

by Jrayrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Pendleton
Report | Print
June 06, 2023

Clearly they are looking for service jobs. A BIG scam …. A scam to get $$$ from people… a big disappointment Scams More

by Sjsmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not voting
Report | Print
Jun 08, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we’re sorry to hear of your concern with any estimates. The team conducts a multi-point inspection of a vehicle and works to provide good faith competitive recommendations. We’re unable to find your visit with the information provided however we’re glad to review anything in further detail. You’re welcome to contact the general manger Mark Giovanni at 978-739-3718.

June 04, 2023

Ira Toyota of Danvers did a full inspection and service on my 2017 RAV4 Hybrid. The dealership was at ful capacity and very busy. The service took approx time 3 hours. They provided a report on what was r More

by mkane22086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 07, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

Service visit for oil change and oil filter change. Service representative was prompt, helpful and attentive More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N Brungot
Report | Print
Jun 07, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2023

Purchased a new RAV4 Hybrid and the process was fast, smooth, and painless (minus the 6 month wait but nothing you can do about that). Thank you to Ida for the great customer service! More

by Tim
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Flanagan, Ida Lifo
Report | Print
Jun 05, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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