Ira Toyota of Danvers

I’m so happy to have a team of people that care about my needs as far as my vehicle I was provided with options and a rental vehicle as I need my vehicle to work. They were just the best needs as far as my vehicle I was provided with options and a rental vehicle as I need my vehicle to work. They were just the best More

Denise Breen explained the process and how long the service would take. She was right on target. We were pleased. service would take. She was right on target. We were pleased. More

The dealership is great, my salesman I believe his name was Armin, was extremely helpful and put up with my attitude! He was very nice to me and everybody that was helpful. It's a great dealership was Armin, was extremely helpful and put up with my attitude! He was very nice to me and everybody that was helpful. It's a great dealership More

Been with IRA a long time. Their service and customer service is great. Rich Swanson was amazing to work with. Made my process so easy. Their service and customer service is great. Rich Swanson was amazing to work with. Made my process so easy. More

Horrible. Unfinished work. Dirty car inside. No protection used. It takes forever to have a response. It took more than 1 month for just a door handle replacem Unfinished work. Dirty car inside. No protection used. It takes forever to have a response. It took more than 1 month for just a door handle replacement and programming the new remote module. Nobody follows up and take notes. Arrogance and not the perfect place to bring the car for service. More

It was a pleasure purchasing my 2022 toyota rav4 from this dealership. Well worth the drive and my sales person Kate Richiez was awesome and very knowledgeable on this vehicle. She went over and above t this dealership. Well worth the drive and my sales person Kate Richiez was awesome and very knowledgeable on this vehicle. She went over and above to explain all the options before the test drive and during. Ira toyota of danvers prices cars right to sell and move inventory. I and my wife are loving this car. We and they negotiated well and we are as happy as can be. We traded 2 cars and went home in 1. Kate agreeingly drove our new car for that distance 1 hour 1/2 to us while we searched for title for 2nd trade. Above and beyond now i needed a new car as my wife stole mine lol She help me with that too we found one. Can't thank her enough. Sincerely Barry and Kathy Gaffey Well worth our drive no pressure. More

Too much pressure when I bought the car, too long of a wait for the service and always trying to sell me other services I don’t really need. Overall, I like most of the employees. wait for the service and always trying to sell me other services I don’t really need. Overall, I like most of the employees. More

I have been going to Ira toyota Danvers and they’re never disappointed me with their service level. disappointed me with their service level. More

No happy overall with the service I experienced. I honestly don't think they care at all about people. I was told 1.5-2 hours for my service, it was more than 3 hours, which is fine if I was notifie I honestly don't think they care at all about people. I was told 1.5-2 hours for my service, it was more than 3 hours, which is fine if I was notified at all by the sales person, but I wasn’t. Then he got upset when I told him I no longer wanted to buy a service package, told me it was too late and I had already signed, then tried to get me to sign again and I said no, so I did not have to purchase a service package for the future…So unprofessional and disrespectful. I was there with my two kids, decided not to get them childcare or ask someone to watch them because I thought that routine maintenance would take 2 hours, tops. Just so disappointed, but I guess that is was terrible of me to go back on what I said I was planning on buying, but after seeing a sample, I decided against it. I just value my time and money, sorry? More

Too long of a wait for routine service not necessary to wait that long when you have an appointment wait that long when you have an appointment More