Ira Toyota of Danvers

Great service. Nate brungot was great to deal with. Great work done on my truck Nate brungot was great to deal with. Great work done on my truck More

They would not sell to anyone who lives outside of their area. I know this is a tough vehicle to find but that is an unfair practice. area. I know this is a tough vehicle to find but that is an unfair practice. More

Ahmed was the best to deal with! A lot of dealers gave me different answers, Ahmed was the only sales manager to be transparent with me. I do recommend this dealer A lot of dealers gave me different answers, Ahmed was the only sales manager to be transparent with me. I do recommend this dealer More

I found a car online they had on their lot. I’m an out of state buyer. I asked them to run up the papers to buy and I noticed they raised the purchasing price higher by a couple of thousand dol I’m an out of state buyer. I asked them to run up the papers to buy and I noticed they raised the purchasing price higher by a couple of thousand dollars. Once I noticed what they did with the bait and switch they stopped returning my calls. Also, they changed the lighting of their pictures to make the cars look better than they are. Typical bait and switch. More

Would have given a 0 star rating if I could. For a seemingly reputable business I was shocked that they are running a classic bait and switch scheme. Confirmed with their sales representative th For a seemingly reputable business I was shocked that they are running a classic bait and switch scheme. Confirmed with their sales representative that a car I like was available twice. Drove to their business in heavy traffic on a Friday evening only to realize that the car had been sold. Wasted two hours for nothing. More

Have been using this service for many years. 4 different cars. Very professional service. I always feel welcomed. Any service is needed is explained well. Comfortable and clean accommodations fo 4 different cars. Very professional service. I always feel welcomed. Any service is needed is explained well. Comfortable and clean accommodations for waiting. Expensive but trust is more important. And my car gets washed!. More

Great dealer, stuff are really profesional no complain for the past 4 year I been using they services buying car and they came really good for the past 4 year I been using they services buying car and they came really good More

I have bought many cars from dealers all over the USA and I have to say that this dealer was definitely at the top! From start to finish, fair negotiations/price, friendly staff on all aspects of the transac I have to say that this dealer was definitely at the top! From start to finish, fair negotiations/price, friendly staff on all aspects of the transactions. Each department was very responsive and had excellent service. I'm glad I landed on their site and will definitely continue to do business with this stand up company. Thank you Ira Toyota! More

Thank you Ira and Robin for a great car buying experience! The process was efficient and Robin found me exactly what I was looking for. experience! The process was efficient and Robin found me exactly what I was looking for. More

Terrible treatment from Ira of Danvers. I couldn't reach service dept, trying several times. After a few calls, a woman answered. Not sure of name but she did seek someone in the serv dept. I waited on line service dept, trying several times. After a few calls, a woman answered. Not sure of name but she did seek someone in the serv dept. I waited on line since she wasn't getting thru to them either. She came back & told me that the serv dept was busy, but I should make appt now for early the next morn. I wanted to, however, get a ballpark of cost cause I needed a lot work done on vech. She put me on hold while she spoke w serv again. She came back to assure me that someone would call back late aftn, or certainly before the end of day. Trusting that, I made an appt. But... No Call Late Aftn & No Call By End of Day. Obviously, they were too busy for me, or maybe, cause I was a new customer, thus No Call. I had heard some good things about IRA of D' and wanted to have work done there. My expectations were flattened! Very disappointed! So the next morn I called Toyota of Watn instead, who I hadn't been to either. I got an est' & set up an appt. I was greeted by mgmt as I came in & brought to a serv person who answd my car concerns and prioritize issues. Got the car repaired. He gave me discounts on pricing, w/o me asking, had inside of car cleaned, and explained things I may want done in future visits. Kudos to Toyota of Watn.. 5⭐ w good prices, great cust' service, and a nice overall experience More