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Ira Toyota of Danvers

Danvers, MA

4.4
1,812 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,813 reviews

July 08, 2023

Great sales representative no pressure answered all questions about the car walked us through all the paperwork had no problem at all getting in my rav4 More

by Paul puglise
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Swanson
Aug 07, 2023 -

Ira Toyota of Danvers responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that your sale representative Rich Swanson, provided a great sale experience for you! We appreciate your business and your Five Star review! It would be our pleasure to have the opportunity to assist you again. CONGRATULATIONS on your new Rav4!

July 07, 2023

Decided not to wait for work to Complete on my Rav4, so they sent me home in a lyft all expenses paid .. More

by . Hancock
Recommend Dealer
Yes
Employees Worked With
Mr Fitzgerald
Aug 08, 2023 -

Ira Toyota of Danvers responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that our service staff provided a great service experience for you! Ira Toyota of Danvers appreciates your business and your Five Star review. It would be our pleasure to have the opportunity to assist you again.

July 06, 2023

The car is running perfectly! A well run Toyota service center. Thanks for your hard work. More

by Flgalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston
Jul 11, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2023

Peter is always known to be the best person you can ever meet!He always makes you feel special every time.He’s always calm,soft spoken and very genuine and professional. More

by Erlinda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clint Yang
Jul 07, 2023 -

Ira Toyota of Danvers responded

We appreciate your positive review about your recent experience with us!

July 05, 2023

I recently bought a car from Fazal at IRA Toyota in Danvers. He went above and beyond my expectations throughout the entire process. He is empathetic, knowledgeable and honest. I am comfortable sending More

by akingson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fazal Mann
Jul 07, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

July 04, 2023

This dealer is good with some associates well train to make customers like to come back again and again. I was not very satisfied today because I spent two hours for just oil change and tire rotation. Als More

by Pk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Sep 04, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 27, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any delays or quality concerns. We’re glad to review and work towards a resolution however we’re unable to reference this with the information provided. We appreciate your business and you’re welcome to contact the team or the general manager Mark Giovanni at 978-739-3718. Mark Giovanni General Manager 978-739-3718.

July 03, 2023

Very professional. Clean & efficient. Our salesrep was helpful & knowledgable about what we wanted in a car. More

by AlexJess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny, Edwin Olivio
Jul 07, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Wilson cavered was exceptional great customer service long wait but good service found tite damage More

by Philipabate123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilsonvaceres
Jul 25, 2023 -

Ira Toyota of Danvers responded

Thanks for your visit and feedback!

July 01, 2023

My 1 and a half hour oil change took 3 hours. I asked for a new battery for my key. Realized when leaving, that was forgotten. More

by sne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Center
Jul 10, 2023 -

Ira Toyota of Danvers responded

Thank you for taking the time provide this feedback and we apologize for any concerns. We strive for a timely experience and apologize for the key battery concern. We’re eager to resolve the battery concern and you’re welcome to contact the team or the general manager Mark Giovanni at 978-739-2718 for further assistance.

July 01, 2023

Edwin Alcantara saved us when we needed emergency repair. His patience and expertise were excellent. More

by slbnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantara
Jul 04, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words for Edwin, we appreciate it!

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