Ira Toyota of Danvers

Service was as promised. They said an hour and a half and it was around that. Car is running great They said an hour and a half and it was around that. Car is running great More

Greeted by Angel the advisor. Angel was not friendly, every question bothered him, when asked about the recall, he didn't want to elaborate and said someone will reach out later a Angel was not friendly, every question bothered him, when asked about the recall, he didn't want to elaborate and said someone will reach out later about it. There was an incorrect contact phone number on file and he didn't care, in fact I had to insist on updating their system so that I could recieve service alerts. No welcome, or have a nice day, not even a smile. Not helpful at all. I would recommend another location for service. More

My service agent was great. I believe the service was done well. It took over 3 hours to get an oil change and tire rotation. This should be shared when the dealer continues I believe the service was done well. It took over 3 hours to get an oil change and tire rotation. This should be shared when the dealer continues to take appointments. More

Ira 's service department is very efficient. Waiting area is very comfortable. Angelo Pigmentation, the service manager I dealt with , was very helpful and explained everything. I will d Waiting area is very comfortable. Angelo Pigmentation, the service manager I dealt with , was very helpful and explained everything. I will definitely request him the next time I am in for service. Although a bit pricey, I am comfortable that Ira will do a great job More

Jack Motzi was fabulous. No pressure, just helped me find a car that I wanted. Also provided great service post purchase to handle inspection and small problem with scratch, No pressure, just helped me find a car that I wanted. Also provided great service post purchase to handle inspection and small problem with scratch, More

Excellent service and very friendly customer care. Rick Harper was beyond and above making sure that everything was working smoothly. Rick Harper was beyond and above making sure that everything was working smoothly. More

This place is not same as it was before. Steve Mahan and his manager do not do good job. Wait time is more than 4 hours for just simple oil change. Steve Mahan and his manager do not do good job. Wait time is more than 4 hours for just simple oil change. More

Went in for MA car inspection. First come, first serve. Done within the hour. No issues. Paid and went on my way. First come, first serve. Done within the hour. No issues. Paid and went on my way. More

The staff were amazing Very informative and pleasant They explained everything very clearly Very positive experience They explained everything very clearly Very positive experience More

Bruce was great. In and out for service. I waited at home and then an Uber drove me to the dealer. Thanks In and out for service. I waited at home and then an Uber drove me to the dealer. Thanks More