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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,771 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,771 reviews

February 22, 2025

Fast professional and fair priced. Edwin was great and the video mpi was a nice add on. More

by Markgelinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Feb 28, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2025

Had an appointment for 11 AM. Die to having teo children with me stayed at deaership gor 4 and a half hrs. When I hot tired of waiting I confronted sales guy who told me problem w More

by rogerusps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Mahan
Report | Print
Feb 28, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet with your expectations. Thank you for speaking with us further and we’re here should you need further assistance. We apologize for the visit duration, and we appreciate your patience. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

February 21, 2025

The representative was very helpful with information and communication. My vehicle was ready on time. More

by mary.maryk59988
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin, service dept.
Report | Print
Feb 24, 2025 -

Ira Toyota of Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 21, 2025

Brought my car in for a check, engine lights, being on Ian and oil change, picked up car with maintenance required light still on and no oil change More

by Roachfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Breen
Report | Print
Feb 24, 2025 -

Ira Toyota of Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2025

The store is comfortable . The service associate very helpful. Just wish it was less expensive More

by Sukie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 21, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

I was greeted this morning and the staff were very attentive to me Great experience Thank you Best More

by Buccanthony1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Feb 19, 2025 -

Buccanthony1 responded

Very friendly staff, great job Thank you Best

February 18, 2025

I wouldn’t have my Tacoma serviced anywhere else! Always professional, always punctual, always courteous! More

by robert1389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
Report | Print
Feb 21, 2025 -

Ira Toyota of Danvers responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2025

2nd time in a row went to dealership and took over 3 hours. Both times told 2hours. Went for Oil Sticker and wiper blades with an appointment and was there for 3 hours 10 minutes. Missed a business meet More

by Ehouseofmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Feb 21, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for the duration. We have reached out directly to review the details. We strive for a timely experience, and we appreciate your patience. You satisfaction is important, and we hope to connect soon. You’re welcome to contact the team or the general manager Mark Giovanni directly at 978-739-3718.

February 17, 2025

Great service! ! They took the time to explain everything we needed to know about our purchase More

by Mud135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Sean
Report | Print
Feb 19, 2025 -

Ira Toyota of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2025

Thanks Ira Toyota to check always my fj cruiser. Great job service. See you guys soon. More

by cleberson299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas chase
Report | Print
Feb 19, 2025 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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