Ira Toyota of Danvers

I’ve driven Toyota since 1987 and Ira is by far the best dealership I’ve ever known. The people, the service, the general vibe of being there to help end up to a great experience dealership I’ve ever known. The people, the service, the general vibe of being there to help end up to a great experience More

I had a great service advisor. His name was Rick and he was very informative and understood what I needed. His name was Rick and he was very informative and understood what I needed. More

Quick, clear & open. All good qualities for a merchant. And I got the battery changed in my key fob for free. All good qualities for a merchant. And I got the battery changed in my key fob for free. More

Advisor Bruce is great! !! Helped with everything that was asking and also advised to replace blades wipers which helped me to drive home safety!!! !! Helped with everything that was asking and also advised to replace blades wipers which helped me to drive home safety!!! More

Excellent service, quick, efficient all the way through the process. My service rep Bruce gave me updates and was very personable. the process. My service rep Bruce gave me updates and was very personable. More

Great service and top-notch work. However, I hope they can provide service within anticipated time if they is no issue with the car. However, I hope they can provide service within anticipated time if they is no issue with the car. More

Thomas Chase, my service advisor, provided friendly and thorough customer service. He cared about my concerns and made sure I was as comfortable as possible while I waited for my car having routine service thorough customer service. He cared about my concerns and made sure I was as comfortable as possible while I waited for my car having routine service. On another occasion when I pulled in with a surprise flat tire, he called an Uber for me and made sure I knew all my options. I trust him to facilitate the best for my car and my comfort. More

Best service and purchase experience. Service representative was extremely helpful. A quality dealership. We will be back for future buys Service representative was extremely helpful. A quality dealership. We will be back for future buys More

Had to wait longer than a year ago to get checked in. And then a longer wait to check out. The new configuration seems to waste time. I saw a lot of people standing around before I finally got checked in And then a longer wait to check out. The new configuration seems to waste time. I saw a lot of people standing around before I finally got checked in. More

Have purchased 3 Prius and had them serviced over a period of 14 years with this dealer. Very satisfied. At times they are very busy like today but they kept me up to date. period of 14 years with this dealer. Very satisfied. At times they are very busy like today but they kept me up to date. More