Ira Toyota of Danvers

Great service and top-notch work. However, I hope they can provide service within anticipated time if they is no issue with the car. However, I hope they can provide service within anticipated time if they is no issue with the car. More

Thomas Chase, my service advisor, provided friendly and thorough customer service. He cared about my concerns and made sure I was as comfortable as possible while I waited for my car having routine service thorough customer service. He cared about my concerns and made sure I was as comfortable as possible while I waited for my car having routine service. On another occasion when I pulled in with a surprise flat tire, he called an Uber for me and made sure I knew all my options. I trust him to facilitate the best for my car and my comfort. More

Best service and purchase experience. Service representative was extremely helpful. A quality dealership. We will be back for future buys Service representative was extremely helpful. A quality dealership. We will be back for future buys More

Had to wait longer than a year ago to get checked in. And then a longer wait to check out. The new configuration seems to waste time. I saw a lot of people standing around before I finally got checked in And then a longer wait to check out. The new configuration seems to waste time. I saw a lot of people standing around before I finally got checked in. More

Have purchased 3 Prius and had them serviced over a period of 14 years with this dealer. Very satisfied. At times they are very busy like today but they kept me up to date. period of 14 years with this dealer. Very satisfied. At times they are very busy like today but they kept me up to date. More

Exceptional service. Very easy to schedule. Very timely service updates. Fabiana was great, a wonderful face of the company Very easy to schedule. Very timely service updates. Fabiana was great, a wonderful face of the company More

Mr A. Patel provided excellent suggestions and advice for my 2021 RAV4 prime yearly service. Patel provided excellent suggestions and advice for my 2021 RAV4 prime yearly service. More

All parts of the customer service machine worked well- from Phil and Ashley at drop off, to Edwin as point, to an Uber ride back/forth home. Very smooth. from Phil and Ashley at drop off, to Edwin as point, to an Uber ride back/forth home. Very smooth. More

Great service advisors and good mechanics. Never had an issue at Ira Toyota in Danvers and always a good experience when I need work done. Never had an issue at Ira Toyota in Danvers and always a good experience when I need work done. More

I sat in the service dept for 7 hrs waiting for a 3 hour job to be done. Very unprofessional to keep a person waiting when they made an apt and dropped off at 7am. WILL MEVER COME HERE AGAIN. . Ever. And I job to be done. Very unprofessional to keep a person waiting when they made an apt and dropped off at 7am. WILL MEVER COME HERE AGAIN. . Ever. And I’ve heard two other people waiting for service way longer than informed. More