Ira Toyota of Danvers

Great sales. My 2026 Corolla has a window that doesn’t go up/down properly. Twice it has been in and still not fixed. MA lemon law applies once they cannot fix My 2026 Corolla has a window that doesn’t go up/down properly. Twice it has been in and still not fixed. MA lemon law applies once they cannot fix it in 3 tries. I’ll be headed back this week again. More

Fair prices, above and beyond on services and definitely referring friends and family. Definitely coming back referring friends and family. Definitely coming back More

Steve Mahan service advisor is the best. Very attentive, always welcoming. Was able to accommodate me on the same day for service Very attentive, always welcoming. Was able to accommodate me on the same day for service More

I like the way that the dealership handles my car when I bring it in for maintenance. They are very professional and friendly. bring it in for maintenance. They are very professional and friendly. More

The most disorganized and rudest service I have ever gotten at a dealership. From the intake person who was the most unprofessional at drop off to pick up at the end. They even had me go out to locate m gotten at a dealership. From the intake person who was the most unprofessional at drop off to pick up at the end. They even had me go out to locate my car among a sea of cars. So glad I only took my car there to be serviced and didnt purchase a vehicle from them. Trust me, go anywhere but there. Not worth the aggravation. More

The dealership is clean they moved the desks from the garage bays into the building giving more space to drop cars and I appreciated the greeter garage bays into the building giving more space to drop cars and I appreciated the greeter More

Went in for a 5,000 service which is just topping fluids and rotating tires. Took two hours!! And when checking in was asked if I wanted it washed. I said yes but it wasn’t washed. This is my first service and rotating tires. Took two hours!! And when checking in was asked if I wanted it washed. I said yes but it wasn’t washed. This is my first service experience. Hoping this isn’t the norm. More

Fab servicing for my Highlander We get all 4 cars die. At Ira Toyota Thanks At Ira Toyota Thanks More

Four hours to get oil change. Unacceptable. When checking in stated 2 1/2 hr wait. Will not return Unacceptable. When checking in stated 2 1/2 hr wait. Will not return More

I had a 11:20 appointment for an oil change. I had to wait 3:30 hours to get the job done. You need to speed things up. I have bought 4 cars from IRA - right now I am disappointed with your serv I had to wait 3:30 hours to get the job done. You need to speed things up. I have bought 4 cars from IRA - right now I am disappointed with your service department. More