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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,756 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,756 reviews

June 06, 2023

Always have time available when I need service or help with my Rav 4. Cheerful and polite. I very rarely have to wait to be seen when I pull in. The waiting room is relaxing and comfortable. More

by Jrayrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Pendleton
Report | Print
June 06, 2023

Clearly they are looking for service jobs. A BIG scam …. A scam to get $$$ from people… a big disappointment Scams More

by Sjsmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not voting
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Jun 08, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we’re sorry to hear of your concern with any estimates. The team conducts a multi-point inspection of a vehicle and works to provide good faith competitive recommendations. We’re unable to find your visit with the information provided however we’re glad to review anything in further detail. You’re welcome to contact the general manger Mark Giovanni at 978-739-3718.

June 06, 2023

Very pleased with IRA and the service I received having my Rav 4 inspected and parts replaced. IRA’s Auto Establishment is always spotless , welcoming with complimentary coffee, and all kinds of sandwiches More

by Joaness27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Brungot
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Jun 10, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 04, 2023

Ira Toyota of Danvers did a full inspection and service on my 2017 RAV4 Hybrid. The dealership was at ful capacity and very busy. The service took approx time 3 hours. They provided a report on what was r More

by mkane22086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 07, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

Service visit for oil change and oil filter change. Service representative was prompt, helpful and attentive More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N Brungot
Report | Print
Jun 07, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2023

Great service provided by Steven Mahan. Described issues and was communicative on the progress and requirements. More

by Frenchtoast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mahan
Report | Print
Jun 10, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff, we appreciate it!

June 02, 2023

Purchased a new RAV4 Hybrid and the process was fast, smooth, and painless (minus the 6 month wait but nothing you can do about that). Thank you to Ida for the great customer service! More

by Tim
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Flanagan, Ida Lifo
Report | Print
Jun 05, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

The customer service was superb thanks to Mr Pendleton Alexander who helped with much speed and willingness, Jaxton. More

by Jaxton Ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pendleton Alexander
Report | Print
Jun 10, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words for our staff, we appreciate it!

May 31, 2023

My service appt. Went off without a hitch. They have a comfortable waiting room with multiple TV's and solid Internet. Service was completed within stated time. All g More

by dlanors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service group
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Jun 10, 2023 -

Ira Toyota of Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 16, 2023

I had a great experience purchasing my new used car. This was the first time I decided to finance a car. I was informed on everything I needed to know and felt 100% sure when I finally chose my 2020 Rav More

by ariannarosi01
Recommend Dealer
Yes
Employees Worked With
Rich Swanson
Report | Print
May 20, 2023 -

Ira Toyota of Danvers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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