Ira Toyota of Danvers

It was a pleasure purchasing my 2022 toyota rav4 from this dealership. Well worth the drive and my sales person Kate Richiez was awesome and very knowledgeable on this vehicle. She went over and above t this dealership. Well worth the drive and my sales person Kate Richiez was awesome and very knowledgeable on this vehicle. She went over and above to explain all the options before the test drive and during. Ira toyota of danvers prices cars right to sell and move inventory. I and my wife are loving this car. We and they negotiated well and we are as happy as can be. We traded 2 cars and went home in 1. Kate agreeingly drove our new car for that distance 1 hour 1/2 to us while we searched for title for 2nd trade. Above and beyond now i needed a new car as my wife stole mine lol She help me with that too we found one. Can't thank her enough. Sincerely Barry and Kathy Gaffey Well worth our drive no pressure. More

Too much pressure when I bought the car, too long of a wait for the service and always trying to sell me other services I don’t really need. Overall, I like most of the employees. wait for the service and always trying to sell me other services I don’t really need. Overall, I like most of the employees. More

I have been going to Ira toyota Danvers and they’re never disappointed me with their service level. disappointed me with their service level. More

No happy overall with the service I experienced. I honestly don't think they care at all about people. I was told 1.5-2 hours for my service, it was more than 3 hours, which is fine if I was notifie I honestly don't think they care at all about people. I was told 1.5-2 hours for my service, it was more than 3 hours, which is fine if I was notified at all by the sales person, but I wasn’t. Then he got upset when I told him I no longer wanted to buy a service package, told me it was too late and I had already signed, then tried to get me to sign again and I said no, so I did not have to purchase a service package for the future…So unprofessional and disrespectful. I was there with my two kids, decided not to get them childcare or ask someone to watch them because I thought that routine maintenance would take 2 hours, tops. Just so disappointed, but I guess that is was terrible of me to go back on what I said I was planning on buying, but after seeing a sample, I decided against it. I just value my time and money, sorry? More

Too long of a wait for routine service not necessary to wait that long when you have an appointment wait that long when you have an appointment More

I’ve bought 2 cars there / they’ve always been professional, courteous and efficient. I wouldn’t shop anywhere else! professional, courteous and efficient. I wouldn’t shop anywhere else! More

15k service in and out. Always the best experience at IRA. Excellence at its best. Always the best experience at IRA. Excellence at its best. More

Excellent service waiting for my 25000 mile check up. Great offer also on maintaining plan. Great offer also on maintaining plan. More

Wilson was great and kept me informed throughout the day on the work and the costs. on the work and the costs. More

Great person checking me in but it took too long since I was only in for a quick 6 month visit.. was only in for a quick 6 month visit.. More