Ira Toyota of Danvers

Excellent customer service. Sales representative didn’t miss a best. I hope they continue with all my experiences. Sales representative didn’t miss a best. I hope they continue with all my experiences. More

IRA Toyota and Bruce Brewer have given quality service to me for over twenty years.Great place to buy, service, and wait for vehicle repairs. me for over twenty years.Great place to buy, service, and wait for vehicle repairs. More

Bruce is a great service writer. Knows his stuff.....always a pleasure working with him. Knows his stuff.....always a pleasure working with him. More

Wilson in the service department was incredibly patient with my mom and me. We played phone tag a lot as I acted as the go between (my mother is hard of hearing). He was always kind and patient. The ser with my mom and me. We played phone tag a lot as I acted as the go between (my mother is hard of hearing). He was always kind and patient. The service was prompt and very good. Thank you very much. More

Besides myself, talked to 2 others about the wasted time there at Ira. Lady next to me said she came in at 10, and when the guy came out, it was 1, and they didn't even start on her car for basic service. there at Ira. Lady next to me said she came in at 10, and when the guy came out, it was 1, and they didn't even start on her car for basic service. Another guy dreading he didn't take his car to Mienike. Too many booked apptmts and no one told on the onset you'd have to wait hours just to have your car seen. And how about the high prices and uptight staff, as they have listen to the complaints. More

I went in today for an oil change. Nothing more. I was shocked when the nice service rep told me an hour to an hour and a half. Best part? It took three freaking hours! 3 hours to cha Nothing more. I was shocked when the nice service rep told me an hour to an hour and a half. Best part? It took three freaking hours! 3 hours to change the oil? More

My advisor Wilson was great. last time I was there I was not happy but this time it was great last time I was there I was not happy but this time it was great More

They were very helpful with all the work that we're done and make sure that I was taken care of by having me take to the house and back when I work was done and make sure that I was taken care of by having me take to the house and back when I work was done More

Great Job with same day afternoon service & more affordable than we thought beforehand. Thanks alot. affordable than we thought beforehand. Thanks alot. More

2 1/2 hours for a 5000 mile check up included the service man losing my keys/paperwork. ABSURD WASTE OF TIME. I spent my hours watching sales men RUNNING through the showroom, cafeteria staff squabbling, cus man losing my keys/paperwork. ABSURD WASTE OF TIME. I spent my hours watching sales men RUNNING through the showroom, cafeteria staff squabbling, customers awaiting help for long, long times and finally leaving angry. When I ordered my new car a year ago, the same sorts of things were going on. One thing I heard over and over was, “Give me one sec,” then he’d disappear for 20-30 minutes More