Ira Toyota of Danvers

The service is professional and the facilities available while waiting are comfortable and well maintained. while waiting are comfortable and well maintained. More

Made an appointment for service. Just a tire rotation. Took over two hours. Why bother with appointments if it takes that long. Folks were very polite and facility was clean and attr Just a tire rotation. Took over two hours. Why bother with appointments if it takes that long. Folks were very polite and facility was clean and attractive. I will give them another shot since it is tax free weekend. But the time commitment must be improved for me to continue to use the dealer. More

Excellent service by Service Advisor Linda Fair, and they even taked me out of things I didn't need! even taked me out of things I didn't need! More

Car wheel balancing job not completed satisfactorily. Work needs to be redone, necessitating another trip back to IRA Toyota Danvers. Work needs to be redone, necessitating another trip back to IRA Toyota Danvers. More

The people i have dealt with are so nice both in sales (Sean) and service (Sean) and service More

Excellent service department, friendly sales team, and nice accommodations for when you have a waiting appointment. nice accommodations for when you have a waiting appointment. More

Very pleasant and informative staff. Waiting area very clean and comfortable. Nice to have a coffee and snacks available Waiting area very clean and comfortable. Nice to have a coffee and snacks available More

During routine service that should have taken 1 hour max …. It was 3 hours. No update from anyone I finally had to get a service rep myself to see where my car was. …. It was 3 hours. No update from anyone I finally had to get a service rep myself to see where my car was. More

Terrible experience in services. I feel that people are taken advantage of. I replaced my cabin filter two weeks ago myself and I bring my truck in for an oil change and they tell me I feel that people are taken advantage of. I replaced my cabin filter two weeks ago myself and I bring my truck in for an oil change and they tell me I need a new cabin filter. Same goes for other filters. They told me I need a tire rotation and I asked why, I just pulled in to the center and you haven’t even looked at my tires yet. People who don’t know anything about cars are being sold services that are not needed at times! There is more to the story but I’ll just leave it at that as I’m sure this review won’t go anywhere anyways. More

Had a great buying experience at Ira Toyota of Danvers. Edwin was a huge help with the process of purchasing a new Camry. Very friendly, knowledgeable, and professional. Responded to texts promptly when I Edwin was a huge help with the process of purchasing a new Camry. Very friendly, knowledgeable, and professional. Responded to texts promptly when I had questions too, which I appreciated. Went in looking for a TRD I had recently seen online and he told me the wait time would be ~45 days for delivery, but that they could look around New England and try to get one sooner. They ended up finding one that same week and letting me know as soon as it came in a couple days later. Drove away with the car shortly after. I also received a fair offer for my trade. At the end, Kenny in finance/management was friendly and helpful, albeit slightly pushy (which I can respect), with closing the deal. Overall I couldn’t be happier with my experience here purchasing my first Toyota. More