
Ira Toyota of Danvers
Danvers, MA
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I’ve taken my 2015 RAV4 Limited to Ira Toyota. I only have 69000 miles. This was the first time I walked away feeling i was just a number the service guy did not explain the issues that needed fi I only have 69000 miles. This was the first time I walked away feeling i was just a number the service guy did not explain the issues that needed fixing. I got an oil change but he was pushing $900 work on various issues. Some I will have done elsewhere. Also he actually called me on my cell while I was in the waiting room. He knew I was there. My service associate is usually Alex Pendleton. I did request him but I got there early and he was not available so I got another. More
Very efficient system of ligging you in. No waiting around. And there’s specialists right there to discuss any issues. Tires for example. No waiting around. And there’s specialists right there to discuss any issues. Tires for example. More
I have a 2021 Toyota Corolla. I went out yesterday morning and found my right rear tire was completely flat. I called Ira Toyota (which is directly across the street from my resid I went out yesterday morning and found my right rear tire was completely flat. I called Ira Toyota (which is directly across the street from my residence). David in the Service Department answered the phone and told me to bring it across the street immediately if it had enough air in it to do so. The tire had to be replaced. This was done in a most accommodating, efficient manner. I was most pleased with the proficient service afforded me in a time of crisis. More
Fantastic service! There was a service adviser called Rick Harper who was amazing to work with . I have only Toyotas and worked with many Toyota dealers in MA, but Ira There was a service adviser called Rick Harper who was amazing to work with . I have only Toyotas and worked with many Toyota dealers in MA, but Ira is clearly the best. More
The dealer ship was very relaxing with no pressure to purchases a vehicle and very professionals employees to help when you needed to answer questions. purchases a vehicle and very professionals employees to help when you needed to answer questions. More
Always a pleasant place to visit. The people there are very polite and helpful. The waiting areas are spacious and ccomfortable. Linda Fair was especially helpful to me with my tire l The people there are very polite and helpful. The waiting areas are spacious and ccomfortable. Linda Fair was especially helpful to me with my tire leak problem! Thank you once again Linda More