Ira Toyota of Danvers

Dealership tried to pull a fast one on me today. Trade value of my vehicle was $8000.00 (NADA, Bluebook, and Cargurus average) and the vehicle I was looking to purchase was $10100.00 leaving about Trade value of my vehicle was $8000.00 (NADA, Bluebook, and Cargurus average) and the vehicle I was looking to purchase was $10100.00 leaving about $2400.00 when you add in the fees taxes etc... The delay they presented me showed $9250.00 owed after trade. Upon looking at the offer there were close to $4000.00 in fees and addons. Including 2 that were completely fraudulent. $1134.00 Reinstall fee $499.00 IKON protection $300.00 for nitrogen in tires (which was done by previous owner) receipt from 2021 in glovebox. They tried to charge for a service they were not providing. If I wasn't educated on the scams that dealerships pull I would have given over$9000.00 for a $10,000.00 car after giving them a trade worth $8000. Absolutely discusted. More

Angel went above & beyond! He knew the wait times to long for 3 young kids to. Bear. He was also very sensitive to our financial needs. The kids said he really was an Angel!!! He knew the wait times to long for 3 young kids to. Bear. He was also very sensitive to our financial needs. The kids said he really was an Angel!!! Thank you!!! More

Just bought a new car and only spent a half day from deciding on the best for us to paperwork of Finance deciding on the best for us to paperwork of Finance More

Clean, organized and staff were friendly. Accepted without appointment. Conducted an inspection, without my request or permission. I didn’t like that. Accepted without appointment. Conducted an inspection, without my request or permission. I didn’t like that. More

I went in without an app, and they took care of me. Super friendly staff, a pleasure to do business w them. Super friendly staff, a pleasure to do business w them. More

I am now at 15 years with my truck and it still drives like the day it was new. like the day it was new. More

Recall appointment- after getting ride there and back/ leaving car there- they call that there was no part in stock- could they have not checked that before making appointment— extremely inconvenient leaving car there- they call that there was no part in stock- could they have not checked that before making appointment— extremely inconvenient More

I stopped without an appointment and was thankful they were able to fix my car so I could travel out of state the next day. were able to fix my car so I could travel out of state the next day. More