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Ira Toyota of Danvers

Danvers, MA

4.3
2,033 Reviews

99 Andover St

Danvers, MA

01923

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Showing 2,033 reviews

November 07, 2025

Service Department has improved in the last year. Easier sign in on arrival. Speedier service, less wait time. Hope it continues. More

by Gerryd816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Reed
November 06, 2025

I received a coupon for an alignment and oil change and Ira was very easy to work with. More

by mcgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran Paolucci, Dominic Burgos
November 06, 2025

I went in for an oil change & sticker. I asked them to check my tires because my pressure light was on the said they do that and it shows on my receipt that they did but when I got in the More

by mjcnlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 06, 2025 -

Ira Toyota of Danvers responded

Thank you for bringing this to our attention and we apologize for these concerns. We have reached out to you directly and we hope to connect soon. We appreciate your business and you are also welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

November 05, 2025

Great service, very accommodating and professional with friendly employees. I had a great experience overall! More

by kerryreynoldss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Ouhaj
Nov 05, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2025

Thanks to Vadim and Peter at Ira in Danvers, MA, I met my target trade-in allowance and purchase price on a 2024 Tundra TRD Pro hybrid in the color White Cap with red interior. I traded in a 2025 Toyota Taco More

by wickedmillertime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Plesca, Vadim, Mark Giovanni
Nov 06, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy you found Vadim and Peter to be so supportive during your experience here at Ira Toyota of Danvers. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2025

Very disappointed! Received the notice below from IRA Toyota: Hi Richard, This is Ana from Ira Toyota of Danvers (Service Dept). I received a notification from Toyot More

by rdhonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Giovanni
Nov 06, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for your inconvenience. The system made an error and this shouldn’t have occurred. We appreciate your understanding and your business. Your feedback is helpful and getting this corrected. You’re welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

November 03, 2025

Service rep was very kind, knowledgeable and very apologetic. . But the time for waiting for routine maintenance and a sticker even for a busy Saturday morning was WAY TOO LONG !!!! Have to do better More

by Ebpetroccia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walsh Quinn
Nov 04, 2025 -

Ira Toyota of Danvers responded

Thank you for bringing this to our attention. We apologize for the long wait and appreciate your feedback. We will work on improving our wait times to ensure better service for our valued customers. We hope to see you again soon!

October 31, 2025

The majority of time that I go to Ira Toyota of Danvers I have a pleasant experience. More

by Jabenton1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Alcantata
Nov 02, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 30, 2025

Well organized and clean service area. Comfortable waiting area with snacks and beverages. I always work from there so am happy if I can plug in my computer and/or phone charger too. More

by Dpculbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service
Oct 30, 2025 -

Ira Toyota of Danvers responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 30, 2025

Great service in and out time told work done as told it was video of car inspection was assum would return More

by Cyberwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Mark Giovanni
Oct 31, 2025 -

Ira Toyota of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 01, 2025 -

Cyberwise responded

You guys are the best taken care of customer from reasonably pice service works

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