Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Toyota of Danvers
Danvers, MA
2,005 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,005 reviews
October 15, 2025
Purchase of my RAV4 very easy. .,,however I waited 3 hrs for an oil change!! I had an appt arrived 10 min ago early and still waited 3 hours….so did the gent man sitting next to me! .,,however I waited 3 hrs for an oil change!! I had an appt arrived 10 min ago early and still waited 3 hours….so did the gent man sitting next to me!!! Unacceptable!! More
by patkavanagh83
Employees Worked With
No one
October 09, 2025
Great service department experience. From drop-off to pickup… Excellent communication and great overall experience with the process. My daughter said, “Bruce is the man!”. Would highly From drop-off to pickup… Excellent communication and great overall experience with the process. My daughter said, “Bruce is the man!”. Would highly recommend this team to anyone. Bruce was awesome! More
by Happy Customer
Employees Worked With
Bruce Brewer, Mark Giovanni
October 08, 2025
I had a new key fob programmed for my 2021 tundra. The program the key fob and cut the new key in about an hour and a half. No problems everything went very smoothly. The program the key fob and cut the new key in about an hour and a half. No problems everything went very smoothly. More
by danmccarthy206
Employees Worked With
Mark Giovanni
October 08, 2025
There' was a bit of a wait 4 hours to be exact for a oil change and tire rotation . But over all I wasn't even bothered . Ira Toyota of Danvers has a very nice and professional establishment. They cater change and tire rotation . But over all I wasn't even bothered . Ira Toyota of Danvers has a very nice and professional establishment. They cater to the customers. And most important excellent customer service from advisor Angel Pimental.. I'm glad I chose this location. More
by Js213
Employees Worked With
Angel Pimental Advisor
October 07, 2025
All staff are very friendly and professional. Very comfortable waiting area! But the waiting time is a little longer than I expected. I still give a 5 stars overall. Very comfortable waiting area! But the waiting time is a little longer than I expected. I still give a 5 stars overall. More
by Tiffany
Employees Worked With
David
October 03, 2025
The newly refinished intake bays are spotless, well lit and airy. The entire drop off process is organized and professional. The waiting area is also clean, and pleasant - oh a free high quality coffee. and airy. The entire drop off process is organized and professional. The waiting area is also clean, and pleasant - oh a free high quality coffee. More
by George03245
Employees Worked With
Alex
October 02, 2025
The staff is very friendly and professional. Very knowledgeable. I have purchased my last few vehicles from them and will continue to do so. Very knowledgeable. I have purchased my last few vehicles from them and will continue to do so. More
by velvetvoice
Employees Worked With
Bruce Brewer
