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Ira Toyota of Danvers

Danvers, MA

4.4
1,758 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,758 reviews

April 23, 2025

I had a 12:00 appointment. I arrived at 12:10. When I called at 2:15, they had not even looked at my car yet. I think my call got them started. If you can't see the car until 2 More

by Hashemce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil
April 22, 2025

Took me on time and performed the work as requested, kept me informed and delivered it to me completed on time. More

by R Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate services advisor
April 20, 2025

Had an appointment for a recall . Ended costing me $200:00 and 4 hours later . Seemed to be a scam to get more money . Car is 10 years old and of course I changed the battery but bec More

by susanphilpott
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Linda
Apr 23, 2025 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize the visit didn’t meet with your expectations. We have reached out to you directly to further review the concern. The battery was due for replacement. We hope to speak further as to review more details as your satisfaction is important to us. We appreciate your business and you’re also welcome to contact the general manager Mark Giovanni directly at 978-739-3718.

April 20, 2025

I buy two cars at Ira toyota of Danvers Clint yang helps me a lot . Clint yang offered me more options. He is knowledgeable. I recommended Ira Toyota and Clint yang to my friends More

by Xingzhong chen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint yang
Apr 21, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2025

I have the wonderful experience here,and also the kindness and honest customer service with their dealer. More

by Xingzhong chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yang
Apr 21, 2025 -

Ira Toyota of Danvers responded

Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2025

Clint yang is my salesman. He is helpful, Ira Toyota of Danvers is wonderful, I recommended my friends to Ira Toyota of Danvers looking for clint yang More

by Xingzhong chen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint yang
Apr 21, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 21, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

From arrival through to departure the service is always great! I appreciate the additional communication methods that occurred during my appointment that included a video of my vehicle inspection and a rep More

by Richellee7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Apr 21, 2025 -

Ira Toyota of Danvers responded

Hi, we really appreciate your feedback! If you're ever in need of more help, please let us know!

April 19, 2025

That’s really upsetting—especially when it messes with something as important as a medical appointment. That’s really frustrating… you try to plan your day, and in the end, you lose your entire afternoo More

by Sonia lithgow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seanna
Apr 19, 2025 -

Sonia lithgow responded

They supposed give me a discount for all the incidences because I paid almost $700.00 for a service that I’m not happy

April 19, 2025

Jack Motzi was a fantastic salesman. We walked in without an appointment after having an aggressive Sales experience next door and it was like a breath of fresh air. He treated us like w More

by SLCorolla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Motzi
Apr 21, 2025 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Jack! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2025

GREAT FEEDBACK SURVEY STAFF MANAGEMENT is exceptional. I wouldn't have experienced professionnalism better IRA. More

by Tẅ000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hitesh Patel
Apr 21, 2025 -

Ira Toyota of Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

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