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Ira Subaru - Service Center

Danvers, MA

4.8
544 Reviews
Call Service Center (978) 739-8850

544 Reviews of Ira Subaru - Service Center

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February 26, 2025

Very prompt and thorough service informed me of things that are coming up Well done More

by elias52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Machaela Driscoll
Report | Print
Feb 26, 2025 -

elias52 responded

Keep up the great work

February 26, 2025

Very smooth. Pleasant clerk (Lindsay). Prompt service. Reasonable price. She noticed my inspection sticker was due and she took care of that too, along with m More

by Rasher274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay in Service
Report | Print
Feb 28, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2025

Service - we received status updates in timely fashion. The recommendations for additional services was explained and the estimates thorough. More

by Ejmcf13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
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Feb 28, 2025 -

Ira Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Both Matthew and Andrew as well as Samie went above and beyond in customer service. More

by dmcnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Andrew and Sam in service dept
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Feb 21, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff Matthew, Andrew, and Samie to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2025

Service - Andrew F was more than helpful. Went above and beyond to rectify a small issue More

by Xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew F
Report | Print
Feb 19, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2025

Everyone was so kind and helpful. Unfortunately the weight was very long, because they were so busy. More

by meady24mary
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 18, 2025 -

Ira Subaru responded

Hi, thank you so much for the positive review! We hope you have a great day!

February 15, 2025

Excellent! Service advisor was understanding and helpful. Mechanic was also helpful with explanation of work that needed to be done. Work was done promptly. Cos More

by Barni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva (service advisor), Michael Walsh (mechanic)
Report | Print
Feb 18, 2025 -

Ira Subaru responded

Hi Barni, thank you for taking the time to let us know how we did. We hope you have a great day!

February 14, 2025

Great service, close to home. Schedule service early in the day, work done quickly and done! More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 18, 2025 -

Ira Subaru responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 13, 2025

The team were very attentive and figured out my issue and resolved. Really appreciate their help More

by jessbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hutt, Marco Ciampa & Roscoe Robinson
Report | Print
Feb 17, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2025

Every thing was very good—-Michaela—— But…. It is so expensive. I have a 2018 and a 2020…both outbacks…have had all y services done at IRA. Pre IRA, I would take y cars to a local mechanic…al More

by j_patuleia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micala
Report | Print
Feb 12, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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