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Ira Subaru - Service Center

Danvers, MA

4.8
544 Reviews

544 Reviews of Ira Subaru - Service Center

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March 18, 2025

Lindsey was fantastic ! ! 10’s all around. Very professional and understanding. Great service!! Thank you. More

by Chris Chipouras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Mar 22, 2025 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Lindsey. We hope to be of service to you again in the future. Best wishes, Ira Subaru

March 16, 2025

Ira Subaru is like a family! Everyone takes the time to get to know you and the dealership is luxurious!!! More

by ladypetunia00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny, Matthew, Daniel, Ty
Mar 18, 2025 -

Ira Subaru responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

The experience from getting the appointment to bringing in the car to getting the service was excellent. Nadege was very friendly and prompt and knowledgeable. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
Mar 18, 2025 -

Ira Subaru responded

Mike, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

The staff at IRA Subaru are knowledgeable, polite and friendly. I would highly recommend them. More

by Jsilvio1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
Mar 18, 2025 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2025

Located at a great spot with excellent service, welcoming waiting area and extremely helpful service advisors! More

by RoseW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
Mar 18, 2025 -

Ira Subaru responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 13, 2025

Yvonne helped me so much, she is the service agent, and she is the best!! They should give her a promotion or a raise because she is so easy to talk to and so much fun! She found that the service I needed More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Mar 16, 2025 -

Ira Subaru responded

Hi David, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Ira Subaru

March 13, 2025

All good. Michaela was a friendly, knowledgeable and efficient customer rep. From the initial greeting to keeping me informed of the progress. Service was comp More

by Summersun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Mar 16, 2025 -

Ira Subaru responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 13, 2025

This was my first time at the dealership guy was extremely impressed with the service from Michaela, Driscoll. She explained what needed to be done and took extra time to go over some questions I ha More

by Messina5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 16, 2025 -

Ira Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Subaru. We look forward to your next visit! Take care!

March 12, 2025

Great service. Excellent personnel. Finished in less time than expected. Pleasant waiting room. Thank you. More

by mariecarbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada??
Mar 12, 2025 -

mariecarbone responded

Thank you.

March 12, 2025

IRA makes it easy- less stress service with no baloney and no filler. Nadge was vary patient, I don’t hear well now but she took her time to help me understand everything. We’re grateful to have you as ou More

by slfarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne and Sami
Mar 15, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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