Ira Subaru - Service Center

60K service performed well by Oscar. Yvonne took good care of checking us in, keeping us informed of service and checking us out. Yvonne took good care of checking us in, keeping us informed of service and checking us out. More

The new building is awesome. The service was great especially my advisor, Frank. All in all I was very happy. The service was great especially my advisor, Frank. All in all I was very happy. More

Love getting the video for details of work needed It took the quess work out the quess work out More

Matthew managed my auto maintenance superbly! Thank you, Matthew. We will continue to go to IRA Subaru. Thank you, Matthew. We will continue to go to IRA Subaru. More

The Ira Subaru building is very clean. The service person I dealt with was quite friendly and helpful The service person I dealt with was quite friendly and helpful More

My appointment was efficient and I was very pleased with the appointment. I have everything done at Suburu service because they keep my car running safely and they are trustworthy. the appointment. I have everything done at Suburu service because they keep my car running safely and they are trustworthy. More

New building, new experience. Yvonne was wonderful taking care of our every need and keeping us informed every stop of the way. Our mechanic was there to greet us when we picked u Yvonne was wonderful taking care of our every need and keeping us informed every stop of the way. Our mechanic was there to greet us when we picked up our car and it looked beautiful. I will continue to bring my Subaru to the new professional Danvers location. More

Unsatisfactory service work completed had to return multiple times to have an issue fixed. Had to speak with a new manager multiple times. Their work was overpriced and completed incorrectly. I was so multiple times to have an issue fixed. Had to speak with a new manager multiple times. Their work was overpriced and completed incorrectly. I was so unhappy with the service I received that I took it to a competing Subaru dealership to verify the work completed. The other Subaru dealership quoted me for less, without revealing the price points for the service in advance. They could have done the work at a lower cost and with the correct parts. Ira Subaru will cut corners and overcharge you. I've been going to IRA Subaru for service for a while, and they completely lost my trust and business. Price shop your service before having it completed if you can wait to get the work done and you will see their true nature. It's also against Subaru employees to tell you to leave "positive" reviews...which they have attempted to suggest multiple times prior to this service visit. More

This service department is fantastic. Roger got me in without even having an appointment and never having been in the system before. He treated me with respect and throughout my entire ex Roger got me in without even having an appointment and never having been in the system before. He treated me with respect and throughout my entire experience I never felt like I was being undermined or overlooked. Many places I’ve gone are extremely condescending to a small female like me, even when you know your stuff, and I never once got that impression here. Highly recommend coming here for service. More