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Ira Subaru - Service Center

Danvers, MA

4.8
548 Reviews
Call Service Center (978) 739-8850

548 Reviews of Ira Subaru - Service Center

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July 11, 2023

Very good and efficient service - I was very pleased with the speed and quality of the experience - Matthew did a great job ! More

by dominic.endicott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Aug 09, 2023 -

Ira Subaru responded

Thank you for choosing Ira Subaru! We were pleased to hear that Matthew could provide a quick and efficient service. It was a pleasure to assist you!

July 10, 2023

Very Experienced friendly staff . Roger makes every customer a priority. Far exceeded my expectations . Would highly recommend. More

by Jl0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Jul 28, 2023 -

Ira Subaru responded

Thank you for taking the time to leave a review for us at Ira Subaru. We're happy we could meet your expectations!

July 08, 2023

Dealer was able to speed up my warranty service on the scheduled day even though they had a back log and were under staffed. Very much appreciated! More

by Antares14
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
Report | Print
Aug 10, 2023 -

Ira Subaru responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. It was very good to hear that our service staff was able to go beyond your expectations. Thank you for your business and we appreciate your Five Star review! Ira Subaru looks forward to assisting you again.

July 08, 2023

Competent sales and service personnel. Reliable, safe, and fun to drive product line. Relatively accessible location. More

by rgmfxbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh, Service Adiser
Report | Print
Jul 29, 2023 -

Ira Subaru responded

We are so happy to read such a great review about Ira Subaru!

July 07, 2023

After spending almost $600/ 26K miles, issue exactly 2 wks after = didn’t do the work they charged for 😤 But they sure are proud they have a new waiting room, and spent more time happily telling me there More

by msn87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea. Probably on paperworj, in the car that I’m not in right now
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July 07, 2023

The service Advisor, Lindsey Silva is a pleasure to work with. I look forward to working with her again. More

by johnwlund66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
Report | Print
Aug 08, 2023 -

Ira Subaru responded

Ensuring your satisfaction is Ira Subaru's ultimate goal and we are pleased to know that Lindsey Silva provided a great service experience for you! We appreciate your business and your Five Star review. It would be our pleasure to have the opportunity to assist you again.

July 07, 2023

Professional and precise in their work both as service reps and mechanics.They do a great job. More

by DonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJongh
Report | Print
Jul 28, 2023 -

Ira Subaru responded

Thank you so much for your positive comments about Ira Subaru!

July 07, 2023

Very responsive to my car issue. Nice and respectful crew and helpful. Had me in their best interest. Thank you Lindsay, Dan , and Rosco. More

by michelesusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay and Dan, Roscoe Robinson
Report | Print
Aug 10, 2023 -

Ira Subaru responded

Thank you for choosing Ira Subaru and for your kind words about our service staff! It was our pleasure to provide you with a great service experience. We also want to say thank you for acknowledging Lindsay, Dan, and Rosco for their professionalism and dedication. We appreciate your business and the Five-Star review! We hope to look forward to assisting you again.

July 06, 2023

The service department is excellent! I rate Yvonne a 10 out of 10. Best service we ever received ar a dealership! More

by jl.tarnowski2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Report | Print
Jul 07, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2023

Efficient, people oriented, gave options, Eager to listen and help, clean, spacious environment, comfortable for those who wait More

by Raymo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
Report | Print
Jul 11, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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