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548 Reviews of Ira Subaru - Service Center
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July 29, 2023
Very pleasant experience! Really enjoyed the waiting area with very comfortable seating and all the beverages and large screen tvs. Also the free guest WiFi. Also very friendl Really enjoyed the waiting area with very comfortable seating and all the beverages and large screen tvs. Also the free guest WiFi. Also very friendly staff . More
by chefmac
Employees Worked With
Yvonne Dejongh
July 27, 2023
I have been buying/repairing my cars at this dealership for many years (I think close to 40). Needless to say, they have my vote of confidence. for many years (I think close to 40). Needless to say, they have my vote of confidence. More
by Mary
Employees Worked With
Lindsay Silva(?), Yvonne
July 26, 2023
I serviced my car here. I received a text message quoting my repairs at nearly $5k when I had expected them to be around $300 at drop off. When I called to inquire about thi I received a text message quoting my repairs at nearly $5k when I had expected them to be around $300 at drop off. When I called to inquire about this quote, my advisor could not explain what exactly was wrong with my car and seemed frustrated that I wouldn’t just blindly approve the work. I was also under the impression that some of the repairs would be covered under a recall, as had been discussed at drop off. When I brought this up, my advisor acted as if this was the first mention of the recall. It’s not that I doubted that my car needed repair; it was the lack of knowledge and communication between the staff and customer. I would highly recommend taking your Subarus to Subaru of Wakefield for service of you have the option. More
by slconroy
Employees Worked With
Nadge
July 26, 2023
Well the new waiting area is fabulous. My wait time was minimal for an oil change and tire rotation. My technician I worked with was polite and helpful. My wait time was minimal for an oil change and tire rotation. My technician I worked with was polite and helpful. More
by rachelbent
July 25, 2023
The staff and new service area are welcoming for customers who require a space to await car repairs. I enjoyed the 'Quiet Room' where I was able to work while I waited. My service associate, Lindsey customers who require a space to await car repairs. I enjoyed the 'Quiet Room' where I was able to work while I waited. My service associate, Lindsey, was very pleasant, knowledgeable and kept me updated during my wait. Best dealership and service department that I've ever experienced. More
by Maureen
Employees Worked With
Lindsey Silva
July 24, 2023
I dealt with three different service reps at various points throughout, and each and every one of them was patient and thorough in answering all my questions. points throughout, and each and every one of them was patient and thorough in answering all my questions. More
by TSubaruDriver
Employees Worked With
Yvonne was my primary rep but I also dealt with Dan and possibly Frank?
July 22, 2023
Always makes you feel bad about coming in for overdue oil changes. Services always take way longer than they tell you. They do not give you accurate prices before sending your car in for service. changes. Services always take way longer than they tell you. They do not give you accurate prices before sending your car in for service. More
by Car_reviewer
Employees Worked With
Roger
