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Ira Subaru - Service Center

Danvers, MA

4.8
548 Reviews

548 Reviews of Ira Subaru - Service Center

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August 09, 2023

Pleasant competent service ; rep was very nice; reassured that car and tires and brakes were ok for my upcoming trip to Halifax, NS to visit my grandson . More

by Rskane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. Yvonne? Beautiful blonde from Chicago with magnificent diamond NS.
Aug 23, 2023 -

Ira Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 23, 2023 -

Ira Subaru responded

Thank you for your kind words! We look forward to your business with us again!

August 09, 2023

I brought my car in for routine maintenance. Nadge was amazing! She met me at my car, explained the process, helped me get a ride home and even helped me get a cup of coffee. She communicated wi More

by Laura547
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
Sep 17, 2023 -

Ira Subaru responded

Thank you for choosing Ira Subaru! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Nadge and her dedication to providing you with an excellent service experience. We look forward to your next visit!

August 08, 2023

Lindsey did a great job setting my Outback up for service listening to my concerns and reviewing the updates,also having my car washed More

by hobbsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Smith
Sep 06, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff, we appreciate it!

August 07, 2023

Yvonne Dejongh in the service department was extremely efficient and helpful at my first visit. More

by gregor3871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Aug 12, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff, we appreciate it!

August 05, 2023

Efficient in and out during major service, and Lyft service to get back and forth. More

by sg11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Aug 14, 2023 -

Ira Subaru responded

Thank you for being our customer, we appreciate your kind words!

August 04, 2023

Helpful, courteous. Got my car in and out of the service as quickly as possible More

by Joannb04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 23, 2023 -

Ira Subaru responded

Thank you for your kind words! We look forward to your business with us again!

August 04, 2023

No issues since first purchase in 2020. Great service all around from all service personnel. More

by Mroman67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
Aug 23, 2023 -

Ira Subaru responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 03, 2023

Service was as hoped, quick, thorough, and courteous. The inside of your new location is comfortable compared to your previous location and had all modern amenities, making the wait more comfy. Deliver More

by Annek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne is great!
Sep 19, 2023 -

Ira Subaru responded

Thank you for the Five Star review and for choosing Ira Subaru. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

August 01, 2023

Lovely new building, roomey garage for drop off and pick up. Located in an easy to access from major roots with a well known name. More

by clin152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yevon
Aug 04, 2023 -

Ira Subaru responded

We appreciate your positive review about your recent experience with us!

July 29, 2023

I worked with Lindsey and she was super helpful with getting me new tires to fix my flat. I was able to get a loaner for the day that my car was left at the dealer More

by sitnerjared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Aug 04, 2023 -

Ira Subaru responded

We are glad we could help!

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