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Ira Subaru - Service Center

Danvers, MA

4.8
548 Reviews
Call Service Center (978) 739-8850

548 Reviews of Ira Subaru - Service Center

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September 08, 2023

Organized and very aware of customer’s needs while waiting for service to be completed. The video of the work done was a surprise. The staff I encountered were terrific! More

by kath916
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge Parker, Johnny Trejo Tejada
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Sep 23, 2023 -

Ira Subaru responded

We're happy you found our staff to be so supportive during your experience here at Ira Subaru.

September 07, 2023

Service department was very attentive and listen to the issue at hand, they were also very good communicating once I drop my vehicle off More

by jvpowderski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Badge and Fred CC l
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Sep 22, 2023 -

Ira Subaru responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 05, 2023

An oil leak was found during maintenance and I like the way they send a text with pictures and videos showing you in real time the issues that they encountered and asking exactly what you want to address a More

by sharons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadej
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Sep 09, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 03, 2023

My battery was to be replaced due to a class action suit, but the battery I had was fairly new...I told the young man who greeted me when I drove in to save my old battery, which was still working fine...whe More

by keith.ferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not interested in getting anyone in trouble
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August 31, 2023

Great customer service and follow through when customers have been waiting for a while. I will definitely visit them again. More

by johnmaguire11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gaudet
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Sep 04, 2023 -

Ira Subaru responded

Thank you for the Five-Star review and for choosing Ira Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 31, 2023

Very Efficient, reasonable prices and very friendly knowledgeable staff and clean waiting area very comfortable More

by 58lszabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey and Sammy, William Hernandez, Destiny Velasquez
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Sep 04, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 31, 2023

Lindsay was awesome and informative! She was very easy to talk to and was transparent throughout the entire process. More

by Bgilmore77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
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Sep 04, 2023 -

Ira Subaru responded

We are thrilled that Lindsay provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 30, 2023

Exemplary service every visit. Yvonne knows exactly what is needed to maintain my car with each visit! Will continue to have my car serviced there in the near future! More

by louise.tura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Sep 06, 2023 -

Ira Subaru responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that Yvonne and our staff have succeeded in providing you with a great service experience! Ira Subaru appreciates your patronage and we anticipate the opportunity to assist you again in the future

August 29, 2023

Courteous and professional. I was greeted promptly and keep informed of the progress of the servicing of my car. Everything was explained in detail. More

by Kathy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Sep 06, 2023 -

Ira Subaru responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 28, 2023

Was accommodating very good experience 5 stars ⭐️ recommended to others about this irs dealer highly More

by Snaponspeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Report | Print
Aug 31, 2023 -

Ira Subaru responded

Thank you for leaving a Five-Star review and for choosing Ira Subaru. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

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