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Ira Subaru - Service Center

Danvers, MA

4.8
544 Reviews
Call Service Center (978) 739-8850

544 Reviews of Ira Subaru - Service Center

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March 27, 2025

The customer service and the mechanical service have been great for years. I feel very comfortable bringing my car here for regular maintenance knowing that it will be in good/safe condition when I drive it More

by cleancar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne D; Michaela; Andrew F (mechanic/supervising trainee today)
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Mar 29, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 26, 2025

I have been coming to this dealership for many years and I am always satisfied. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
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Mar 28, 2025 -

Ira Subaru responded

Hi Steve, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Friendly staff. Very clean dealership.I got deal for oil and filter change.Thank you. More

by bcbiesal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

March 26, 2025

Excellent fast service comfortable clean facility staff is exceptional and caring. Love having the car wash done after service nice bonus! More

by santoshamum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Mar 28, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

Service people were professional and friendly. Work was done quickly albeit significantly more costly than expected. More

by jimjogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
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Mar 28, 2025 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2025

It took a little bit longer than I thought it was going to, but everything came out great. I got my sticker, my clock changed, and they found work that needed done. More

by Carol.farina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl at the computer was a great help
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Mar 24, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 22, 2025

Yvonne was very helpful and kept us updated throughout the process in regards to the service being done on our vehicle More

by K-johnson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Mar 24, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 22, 2025

Always deliver good service. The employee who helped me was very good, and I am sure I will be back again. More

by Widy1804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Mar 24, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

Service was great and they knew what to recommend for me. They were kind and helpful and informative. More

by frankryan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Report | Print
Mar 24, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 20, 2025

Dealership was clean and inviting. Would definitely return at a future date for other services. More

by Mona Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Report | Print
Mar 22, 2025 -

Ira Subaru responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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