Ira Subaru
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great experience and very nice salesman. I had purchased a Subaru Crosstrek from another brand dealer not even a month prior to coming to Ira Subaru. Big mistake. I had that car for a month w I had purchased a Subaru Crosstrek from another brand dealer not even a month prior to coming to Ira Subaru. Big mistake. I had that car for a month with nonstop problems and trips to the dealer before they bought it back to save the hassle. I found a 2017 Manual Subaru Crosstrek at Ira in my price range and decided to go in and check it out. I had to drive an hour to see it, but that is the price if wanting a manual transmission these days. My wife and I went and test drove with Jean Pierre El Hachem and had a great experience. We made a deal and scheduled a time for it to be delivered to New Hampshire to complete the sale. Everything went very smooth and I have been happy with my vehicle so far! More
Tried Every Which Way to Screw Me - Pure Evil Go to a police auction before Ira. Threw a quote at us that wasn't even close to posted price. Then claimed they were being tortured and driven Go to a police auction before Ira. Threw a quote at us that wasn't even close to posted price. Then claimed they were being tortured and driven out of business by twisted greed heads who don't understand the industry. Really, in the name of all that is decent, run for your lives! More
Subaru Forester lease After contacting numerous Subaru dealerships in the area, I ended up at Ira cause the internet sales member was very persistent and detailed in his ex After contacting numerous Subaru dealerships in the area, I ended up at Ira cause the internet sales member was very persistent and detailed in his explanation on how they work to benefit the customers. From the moment I walk in, it was a great and welcoming experience. I was greeted promptly and with the utmost courtesy. We were able to come to a deal that had exceeded my expectations and was even better than what I could of expected. It was a great experience all around and I would highly recommend this dealership. More
c Bait and switch My wife and I are shopping for a new car. Subaru was recommended by friends and family. We checked out all the cars we thought we might buy at the a My wife and I are shopping for a new car. Subaru was recommended by friends and family. We checked out all the cars we thought we might buy at the auto show. Subaru won, we liked the Forester. We have done business with Ira in Toyota in the past. After checking out their inventory on their sight we went and test drove one at Ira Subaru. Liked it, sails man gave us a price. $3500.00 more than the advertised price on their web site. We were told we needed a trade worth that much to get the "Ira's Best Price" We will never buy a car from Ira Subaru. Just for the record that kind of pricing is illegal. More
Peace of mind I just wanted to thank Ryan Beattie for his dedication in helping me find a certified pre-owned Impreza with lots of hurdles to work with. I feel conf I just wanted to thank Ryan Beattie for his dedication in helping me find a certified pre-owned Impreza with lots of hurdles to work with. I feel confident in my new purchase. I know I am now in a safe vehicle for years to come. Ryan worked endlessly in working out a deal that was the best fit for me. He ensured I would be safe driving and has even saved me money with this new purchase. I felt confident working with him through the whole process. He couldn't have made a stressful situation any more stress free than he did. He certainly went above and beyond. Very grateful to have such a knowledgeable, dedicated, and caring finance manager at this location. He really changed my life in a days time. I am looking forward to being a Subaru driver and am so thankful to have brought my business to Ira Subaru because of Ryan. What a player to have on your team! More
Smooth Sailing I'm so glad we contacted Ira Subaru. They have it together and made it easy to purchase our Forester. They worked with us on the trade value and the I'm so glad we contacted Ira Subaru. They have it together and made it easy to purchase our Forester. They worked with us on the trade value and the finance manager got us a better rate than our own credit union. They all seemed to care! I want to especially thank the general sales manager Roscoe for calling us back and making the numbers work, even though our goals were high. TOP SHELF!!! More
Quick & Easy Went in today for my oil change/tire rotation appointment and Jake met me right away, got me in & set my car up for service and when I asked about add Went in today for my oil change/tire rotation appointment and Jake met me right away, got me in & set my car up for service and when I asked about adding on a detail, was able to set me up with the right type of detail service for me for the day. Went home and he called me almost 2 1/12 hours later letting me know it was ready to go. Picking up my car was super easy and quick even though I spent almost half an hour having a laugh with him and the service manager, wish I got his name. First time there & definitely not my last :) More
Do not buy a used car from this dealer I purchased a used car from this dealership on July 19th. Less than an hour after I drove it off the lot the AC broke - turned out to be the compresso I purchased a used car from this dealership on July 19th. Less than an hour after I drove it off the lot the AC broke - turned out to be the compressor. I probably should have attempted to get a refund right then and there, but I did not want the hassle so I gave them the car back and they gave me a loaner for about 5-6 days. Around 35 days after they delivered the car to me the ABS, ACS, 4-wheel drive and a couple other unidentifiable lights started coming on while I was driving it. (Mass state law requires a 30 day warranty on used cars). I took it back to Ira, around 45 days after having the car in the hopes they might cut me a break on the repairs. The kept my car there all day (even though I had an appointment), and at 5pm I called to inquire on the status and was told they did not have the necessary parts. I picked it up that night rather than leave it there, so I could take it to work the next day. I went another day and a half before getting a quote on the price to repair, and it turned out to be $1,300-$1,400. At that point I had already been quoted $825 at Firestone down the street. Needless to say, I am not a happy customer. More
Just OK Nothing great, nothing bad, just a typical car dealership. Old school feel where they only do business if you show up to the dealership, nothing over Nothing great, nothing bad, just a typical car dealership. Old school feel where they only do business if you show up to the dealership, nothing over email or phone. They are like a cloudy day... you're glad it's not raining, but it could easily be better if there were some sun. More
Fantastic Experience Great experience at Ira Subaru in Danvers! Josh and Brett made the entire process easy. They were helpful, informative, responsive and wonderful to Great experience at Ira Subaru in Danvers! Josh and Brett made the entire process easy. They were helpful, informative, responsive and wonderful to work with! I highly recommend visiting them when shopping for a car! More