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Ira Subaru

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
834 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 834 reviews

February 29, 2024

The service center front desk and phone people have greatly improved over the past year. Excellent customer service! More

by bertagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
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Mar 03, 2024 -

Ira Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 29, 2024

Treated with respect. I came in to have my 6 month maintenance the team there was very prompt and courteous and my car was done in about an hour. More

by Rw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Mar 03, 2024 -

Ira Subaru responded

We're pleased to hear that you were treated with respect and that your 6-month maintenance at the dealership was a positive experience. It's great that the team was prompt, courteous, and efficient in servicing your car, completing the job in about an hour. We appreciate your business and look forward to serving you again in the future!

February 28, 2024

It was a nice, pleasant atmosphere with entertainment and refreshment's and my car was serviced I a timely fashion and the customer service representative was friendly knowledgeable and very accommodat More

by Herman
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
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Mar 02, 2024 -

Ira Subaru responded

Thank you for sharing your positive experience! It's wonderful to hear that you enjoyed a nice and pleasant atmosphere at our dealership. We're glad that your car was serviced in a timely fashion and that the customer service representative was friendly, knowledgeable, and accommodating. We appreciate your business and look forward to serving you again!

February 27, 2024

I was able to get a the day I looked and the service was great. More

by Andy.zeiberg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Feb 27, 2024 -

Ira Subaru responded

It's fantastic to hear that you were able to get the car you wanted on the day you looked, and that you received great service. We appreciate your positive feedback. We look forward to serving you again in the future!

February 25, 2024

I find the staff helpful and informative. I like the waiting area with its free coffe or chocolate or water. More

by meryaten
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Devin Looney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 25, 2024

Lindsey my service advisor couldn’t have handled the situation better! I was very happy with her communication with me as well as how friendly she was. More

by olivia.cassidy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey (service advisor), Dan (mechanic)
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Feb 27, 2024 -

Ira Subaru responded

Thank you for sharing your positive experience with Lindsey, your service advisor. We're delighted to hear that she handled the situation well and communicated effectively. Providing excellent service is our top priority, and we appreciate your feedback. We value your business and look forward to serving you again in the future! Safe travels!

February 23, 2024

Everyone is very friendly and knowledgeable … from salesmen to service techs to the woman who stocks the waiting lounge! More

by Lovelycarolanne62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Freire
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Feb 27, 2024 -

Ira Subaru responded

We're thrilled to hear that everyone at our dealership, from salesmen to service techs to the woman who stocks the waiting lounge, is friendly and knowledgeable. Providing a positive and knowledgeable experience is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to continuing to provide you with excellent service!

February 17, 2024

The service I received at Ira Subaru was exceptional. I was kept informed every step of the way. Daniel checked in with me regularly. The brand new waiting area is outfitted with a Starbucks Keurig, drin More

by Kristin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
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Feb 23, 2024 -

Ira Subaru responded

Thank you for sharing your exceptional experience at Ira Subaru. It's wonderful to hear that Daniel kept you informed every step of the way and that you enjoyed the new waiting area with its amenities. Additionally, it's great that you felt the service charges were reasonable and that additional service recommendations were presented without pressure. Safe travels, and thank you for choosing Ira Subaru for your service needs!

February 15, 2024

Very pleased w/ service Mathew excellent knowledges tech Hopefully figured out battery shortage 3rd one ERC computer & gas THROTTLE 2017 Outback only had 19k miles Everything was under warranty More

by refberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew service dept 10
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Feb 17, 2024 -

Ira Subaru responded

We're pleased to hear that you were satisfied with the service, and Mathew provided excellent knowledge and technical assistance. It's great that the issues with your 2017 Outback were addressed under warranty. Thank you for choosing us, and we appreciate your feedback. We look forward to serving you again in the future!

February 15, 2024

My service advisor, Lindsey Silva did a great job about keeping me informed of the status of my car , she was kind , respectful and very professional at all times . I will continue to visit IRA Subaru serv More

by J. R
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
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Feb 17, 2024 -

Ira Subaru responded

We're thrilled to hear about your positive experience with Lindsey as your service advisor at IRA Subaru. It's wonderful that she kept you informed, was kind, and respectful, and maintained a high level of professionalism throughout. We appreciate your kind words about her experience and expertise in the service department. Thank you for choosing Ira Subaru, and we look forward to serving you again in the future!

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