
Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I recently purchased a 2011 Mazda CX-9 and had a great experience at Mazda Gallery. My sales consultant was Greg Falk and he delivered outstanding customer service. Greg did not pressure us into a sale an experience at Mazda Gallery. My sales consultant was Greg Falk and he delivered outstanding customer service. Greg did not pressure us into a sale and made us feel very comfortable. He is very knowledgeable and took the extra time to explain all of the vehicle’s features and was able to answer all of our questions. Greg took the time to help us understand which vehicle will better fit our current and future needs and guided us to the right vehicle. I would recommend Greg to anyone who is interested in purchasing a Mazda. We also worked with Paul for all the paperwork, he also was very experienced and knowledgeable and made sure he answered all our questions. Overall we were very pleased with this dealership. More
I was treated with respect and encouraged to ask questions. I was not pressured into a decision; I was guided to the choice that was best for me. The vehicle and financing were explained clearly a questions. I was not pressured into a decision; I was guided to the choice that was best for me. The vehicle and financing were explained clearly and thoroughly. Both Levi - in sales - and Paul - in the business office - took the time to make sure I was satisfied with the process. They made me feel like a valued client rather than just a commodity. The whole experience was absolutely wonderful. I would recommend both the dealership and especially Levi and Paul. More
I had a very good experience buying a pre-owned car at Mazda Gallery. My Salesman was Doug Clark and he was excellent to work with. He was my first contact when I got there and he was friendly,easy goin Mazda Gallery. My Salesman was Doug Clark and he was excellent to work with. He was my first contact when I got there and he was friendly,easy going, professional and knowledgeable. The rest of the staff seemed pleasant as well and the process went smoothly. I recommend Mazda Gallery and specifically Doug Clark More
Mazda Gallery has a great staff that is always willing to go the extra mile for you. My driver-side mirror was smashed 2 days before a road trip, and they were able to locate and install the mirror for me w go the extra mile for you. My driver-side mirror was smashed 2 days before a road trip, and they were able to locate and install the mirror for me within a day and half. I have been a customer for over 4 years and I have always had a positive service experience here. More
John has excellent customer service skills, he explained John has excellent customer service skills, he explained everything that I needed for my car. I was told that it would take a while before my car w John has excellent customer service skills, he explained everything that I needed for my car. I was told that it would take a while before my car would be ready and to my surprise John offered me a loaner car. He informed me that my car would be ready in about two hours, I recieved a phone call from John in less than two hours informing me that my car was ready....that made me very happy. More
WHEN I WALKED UP TO THE DEALERSHIP THERE WAS LEVI READY TO GREET ME. HE WAS READY TO HELP ME WITH WHATEVER I NEEDED. I WENT IN ON A SATURDAY AND PURCHASED A MAZDA 3 SPORT ON A TUESDAY AND HE MADE SURE I GO TO GREET ME. HE WAS READY TO HELP ME WITH WHATEVER I NEEDED. I WENT IN ON A SATURDAY AND PURCHASED A MAZDA 3 SPORT ON A TUESDAY AND HE MADE SURE I GOT A GREAT DEAL. LEVI REALLY CARES ABOUT HIS CUSTOMERS AND WHAT THEIR NEEDS ARE. THANKS LEVI YOUR THE BEST. More
Service was detail oriented and professional in keeping me informed about the work being done on my car. I thought the service team was quick and efficient and made the process an easy one. I would go bac me informed about the work being done on my car. I thought the service team was quick and efficient and made the process an easy one. I would go back for future service again. I felt treated with respect and I think John is a valuable employee to the Mazda team. More
Brought the car in for warrenty work. Was very happy with the customer service as well as the mechanical service. Everybody I spoke with was pleasant and professional. Was given a complimentary ride to work the customer service as well as the mechanical service. Everybody I spoke with was pleasant and professional. Was given a complimentary ride to work and again to pick me up when the work was complete. More
Brought my 2000 Mazda Protege in for service. My son uses the car for college so it was due for some maintenance and tires. Evan was very informative and explained the work and cost before it was perfo uses the car for college so it was due for some maintenance and tires. Evan was very informative and explained the work and cost before it was performed. He understood that the car is older and used by my son so we did not want to spend any more than needed. Overall a nice job and we can keep the car going. More
I bought a new Mazda 3i at Mazda Gallery in Norwood in 2006 and have always used their service department which I think is outstanding. This time I dealt with new people but felt completely reassured tha 2006 and have always used their service department which I think is outstanding. This time I dealt with new people but felt completely reassured that the department's policy of providing quality attention and consideration of their customers' needs has been maintained. My service advisor, Evan Folsom, did all that he could to apply whatever discounts were available and went above and beyond, along with Steve (?) the mechanic who worked on my car, to give careful, useful, and well explained advice. Since I had to replace my tires and front brakes, which I had feared might be the case, I greatly appreciated the extra time Evan took investigating options for me and the patience he showed listening to all my questions, making sure I got a loaner car for the night, and at the end personally helping to clean the windows and even remove some gum that someone had stuck on my door in a parking lot. I highly recommend Mazda Gallery for their reliable, courteous, and professional care. More