Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 664 reviews
Mazda Gallery has a great staff that is always willing to go the extra mile for you. My driver-side mirror was smashed 2 days before a road trip, and they were able to locate and install the mirror for me w go the extra mile for you. My driver-side mirror was smashed 2 days before a road trip, and they were able to locate and install the mirror for me within a day and half. I have been a customer for over 4 years and I have always had a positive service experience here. More
John has excellent customer service skills, he explained John has excellent customer service skills, he explained everything that I needed for my car. I was told that it would take a while before my car w John has excellent customer service skills, he explained everything that I needed for my car. I was told that it would take a while before my car would be ready and to my surprise John offered me a loaner car. He informed me that my car would be ready in about two hours, I recieved a phone call from John in less than two hours informing me that my car was ready....that made me very happy. More
WHEN I WALKED UP TO THE DEALERSHIP THERE WAS LEVI READY TO GREET ME. HE WAS READY TO HELP ME WITH WHATEVER I NEEDED. I WENT IN ON A SATURDAY AND PURCHASED A MAZDA 3 SPORT ON A TUESDAY AND HE MADE SURE I GO TO GREET ME. HE WAS READY TO HELP ME WITH WHATEVER I NEEDED. I WENT IN ON A SATURDAY AND PURCHASED A MAZDA 3 SPORT ON A TUESDAY AND HE MADE SURE I GOT A GREAT DEAL. LEVI REALLY CARES ABOUT HIS CUSTOMERS AND WHAT THEIR NEEDS ARE. THANKS LEVI YOUR THE BEST. More
Service was detail oriented and professional in keeping me informed about the work being done on my car. I thought the service team was quick and efficient and made the process an easy one. I would go bac me informed about the work being done on my car. I thought the service team was quick and efficient and made the process an easy one. I would go back for future service again. I felt treated with respect and I think John is a valuable employee to the Mazda team. More
Brought the car in for warrenty work. Was very happy with the customer service as well as the mechanical service. Everybody I spoke with was pleasant and professional. Was given a complimentary ride to work the customer service as well as the mechanical service. Everybody I spoke with was pleasant and professional. Was given a complimentary ride to work and again to pick me up when the work was complete. More
Brought my 2000 Mazda Protege in for service. My son uses the car for college so it was due for some maintenance and tires. Evan was very informative and explained the work and cost before it was perfo uses the car for college so it was due for some maintenance and tires. Evan was very informative and explained the work and cost before it was performed. He understood that the car is older and used by my son so we did not want to spend any more than needed. Overall a nice job and we can keep the car going. More
I bought a new Mazda 3i at Mazda Gallery in Norwood in 2006 and have always used their service department which I think is outstanding. This time I dealt with new people but felt completely reassured tha 2006 and have always used their service department which I think is outstanding. This time I dealt with new people but felt completely reassured that the department's policy of providing quality attention and consideration of their customers' needs has been maintained. My service advisor, Evan Folsom, did all that he could to apply whatever discounts were available and went above and beyond, along with Steve (?) the mechanic who worked on my car, to give careful, useful, and well explained advice. Since I had to replace my tires and front brakes, which I had feared might be the case, I greatly appreciated the extra time Evan took investigating options for me and the patience he showed listening to all my questions, making sure I got a loaner car for the night, and at the end personally helping to clean the windows and even remove some gum that someone had stuck on my door in a parking lot. I highly recommend Mazda Gallery for their reliable, courteous, and professional care. More
Started looking for a New Mazda Speed 3 and went to a few dealerships.By far my treatment and experience at the Mazda Gallery in Norwood was the best . i am 22 years old and went to the Mazda dealership in Q dealerships.By far my treatment and experience at the Mazda Gallery in Norwood was the best . i am 22 years old and went to the Mazda dealership in Quincy and could not even get the time of day. The only thing I can think of they thought I was too young and not going to buy a car that day. Paul and Yan gave me a great deal on a brand new 2010 Mazda Speed. Paul k was a consumate professional and answered very question I had along with my father and younger brother. When we had to wait a few minutes to see the finance manager because it was busy he showed us a tour of their underground garage where they store their cars which was cool. Paul and Yan were great and would recommned them to mu freinds and family to see them when looking for a new or preowned car. More
Went in to test drive a Used Mazda 3 I saw on their webpage. Paul met me we test drove the car went over the car tooth and nail to make sure everything was working. We went back to his desk and negotia webpage. Paul met me we test drove the car went over the car tooth and nail to make sure everything was working. We went back to his desk and negotiated price. Came to an agreement which was a fair price. No pressure at all. Everyone was freindly not like at some other Mazda dealers I was at. It worked out well More
Janice was fantastic, and really worked with me, instead of just trying to "sell" me on the car. I never felt pressured to make a decision, and she made sure that everything was fully disclosed and that I of just trying to "sell" me on the car. I never felt pressured to make a decision, and she made sure that everything was fully disclosed and that I got the best deal possible. Janice was very friendly, and I could tell that she really did care that I got the best service possible, and not just a new car. I highly recommend buying from the Mazda Gallery. Ask for Janice! More