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Ira Mazda

Westwood, MA

4.8
752 Reviews
WELCOME TO IRA MAZDA When looking for a Mazda dealership around Dedham, Norwood, Foxborough, and Stoughton, Massachusetts, you’ll want to go to someone you know. To learn more about us and the services we provide, you’re in the right place! Keep reading to see how here at Ira Mazda, we put you first to provide exceptional service for all your car-buying and maintenance needs. If you have any ...
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420 Providence Hwy

Westwood, MA

02090

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Showing 752 reviews

November 23, 2019

This is my fourth purchase. As always they made the experience easy. Harshene is a pleasure to work with. The finance department was great and didn’t pressure me with any extra bells and whistles. More

by Bjtoni2
Recommend Dealer
Yes
Employees Worked With
Harshene Cunningham
Nov 25, 2019 -

Ira Mazda responded

Thank you so much for coming back to Prime Mazda Norwood for a fourth vehicle! We are delighted that you can depend on our team to make the buying process easy. Safe and happy driving!

November 23, 2019

Everyone we met was xtra friendly and couldn’t due enough to please us. Seem to know everything about the vehicle I was interested in. More

by Goldmaw1$
Recommend Dealer
Yes
Employees Worked With
Kayshawn Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Walker
Nov 25, 2019 -

Ira Mazda responded

Thank you for sharing your experience at our store so others can see what it's like to visit Prime Mazda Norwood!

November 22, 2019

We bought a certified used Mazda CX-5 in June, 11 months ago. Yesterday the battery died. A bummer when we spent 25K on a car so recently. You’d think a new battery might be part of getting it ready for a p More

by Schmidello
Recommend Dealer
Yes
Employees Worked With
Charlie Antoniou, Sami El-Houchami
Nov 25, 2019 -

Ira Mazda responded

Thank you for the 5 star review! We are so grateful that you gave us the chance to make things right with your Mazda CX-5. Ensuring that our customers get the help they need is our highest priority here at Prime Mazda Norwood, and we couldn't be happier that we fit your battery replacement into our service schedule. We look forward to seeing you again!

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October 28, 2019

Thank you to Jenna my Service Advisor, Nancy the Receptionist, and Dave my Technician. They are always personable and professional as well as respectful of my time. The new car wash does an excellen More

by Bill
Recommend Dealer
Yes
Employees Worked With
Jenna Perry, Nancy, Dave
Oct 28, 2019 -

Ira Mazda responded

Bill, we are so happy you had a good experience with Jenna, Nancy, and Dave at the Prime Mazda Norwood service department! Thank you for such a kind review. We look forward to working with you again in the future.

Oct 28, 2019 -

Ira Mazda responded

Bill, we are so happy you had a good experience with Jenna, Nancy, and Dave at the Prime Mazda Norwood service department! Thank you for such a kind review. We look forward to working with you again in the future.

October 26, 2019

Great experience My husband and I worked with Kayshawn in leasing a CX-5. Kayshawn was professional, kind, patient, and knowledgeable. He did not push us at all, and w More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayshawn Jolly
Oct 28, 2019 -

Ira Mazda responded

It makes our day to know that you are so happy with your purchase and experience. Kayshawn takes so much pride in doing what is best for our guests, so he'll be thrilled to see your feedback. Thank you for choosing Prime Mazda Norwood to purchase your new Mazda CX-5! We hope to see you when it's time for your first oil change.

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October 19, 2019

Amazing service! I can’t even begin to explain how wonderful the experience I had at prime Mazda! This is my first car buying experience and I have been shopping aroun More

by Mikay123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami El-Houchaimi
Oct 21, 2019 -

Ira Mazda responded

Your review made our day! We're honored that you trusted your first car buying experience to Prime Mazda Norwood. I'll be sure to pass along your praises to Sami. Thank you so much for your business and recommendation.

October 17, 2019

Brake job faulty I had the dealer replace my rear brakes and rotors after that there was a constant grinding noise took it back twice and then told me would cost 500 t More

by MMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna
Oct 18, 2019 -

Ira Mazda responded

This sounds like a frustrating situation and I'm sorry to hear about the issues with your vehicle. I'd like to learn the details of what happened here to see if there is anything I can do to help, but I'm not able to locate your contact information from this review. Would you please give me a call so we can discuss this further? Thank you, Vidal Camacho - Service Manager - 781-278-1280

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October 09, 2019

Harshene Cunningham was very helpful to fit me with the car that was right for me. It was quick and I'm very happy with my new Mazda. More

by Elizabeth Kourtis
Recommend Dealer
Yes
Employees Worked With
Harshene Cunningham
Oct 10, 2019 -

Ira Mazda responded

Happy customers make us happy, Elizabeth! Thank you so much for choosing Prime Mazda Norwood and taking time out of your day to review us. We wish you safe driving in your new Mazda.

October 07, 2019

Working with Jenna in the service department is as easy as service appointments can get. Fast attentive service and honest answers. I’m a happy customer. More

by Breezy
Recommend Dealer
Yes
Employees Worked With
Jenna Perry
Oct 07, 2019 -

Ira Mazda responded

We can't ask for a better review than this! We love that Jenna makes the servicing process easy. Thank you from all of us at Prime Mazda Norwood!

October 04, 2019

Recent service. October 3, 2019. The sunroof on my 2017 Mazda 3 was stuck. I went to the dealer. They could not duplicate the problem. They lubricated the sunroof More

by Mazda3Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna
Oct 04, 2019 -

Ira Mazda responded

We are glad to hear that our team was able to assist with your sunroof! If any future issues should arise, please let us know and we will be happy to help. Thank you for your review.

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