Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 629 reviews
I had a great experience in my new car purchase transaction with Ray Ng. He went above and beyond in answering the many questions I had throughout the process (we probably exchanged over 100 email transaction with Ray Ng. He went above and beyond in answering the many questions I had throughout the process (we probably exchanged over 100 emails) and he gave me the best price he could in the exact vehicle, color, and add-ons that I wanted. In fact, I know he gave me the best price because I called around several other dealers and no one was able to match it. Basically, he gave me the best price with the attentive level of service that I would probably not have received from anyone else. I would recommend any of my friends who want to buy a Mazda to work with Ray. Harshene was also great in handling all the paperwork and explaining to me what I'm looking at in the process. He also asked me if I had any questions about the car, or how to use any of the features. He was also very friendly and had a great sense of humor. More
I purchased a brand new 2014 Cx-5 AWD/GT w/tech package and addt'l options at a great price. I was curious to see if other dealerships would try to beat the price that I got and the other dealerships does and addt'l options at a great price. I was curious to see if other dealerships would try to beat the price that I got and the other dealerships doesn't even come close. Everything was great from start to finish. Always greeted with a smile and left with a smile. Doug and Ray provided excellent customer service and explained everything that I needed to know from top to bottom leaving no questions unanswered. They really knew what they were doing and Mazda Gallery is lucky to have these 2 fine associates. More
Would absolutely recommend Levi. He understood exactly what we wanted in terms of a car and payment and got us exactly what we were looking for. We walked out on your Finance Manager and Levi is the ONLY what we wanted in terms of a car and payment and got us exactly what we were looking for. We walked out on your Finance Manager and Levi is the ONLY reason we went back and leased from this dealership. He's the Best! More
I purchased a 2014 Mazda 6 from this dealership and it was a great experience from beginning to end. They were competitive on price, very knowledgeable about the car and helped get the sale done efficient was a great experience from beginning to end. They were competitive on price, very knowledgeable about the car and helped get the sale done efficiently. I'm really enjoying the car and I can recommend Ray, Hasan and the entire dealership for their professionalism. More
Not having purchased a vehicle in over 12 years, I did a ton of research. When I went into the Mazda Gallery I knew what I was looking for and Brian Ciavola was there to help me make it happen. I purchase ton of research. When I went into the Mazda Gallery I knew what I was looking for and Brian Ciavola was there to help me make it happen. I purchased a 2014 Mazda CX5 and I love it. Working with Brian was an excellent experience. He is extremely knowledgeable and helpful. He has a great personality and makes his customers feel at ease. Brian made the car buying experience a pleasurable one and I believe anyone in the market should go and talk to him prior to making any decisions. Brian will be there to help without actually making you feel pressure to make a decision right on the spot. Although Brian was my main contact, I was impressed with the sales department as a whole. Everyone in the show room is very professional and helpful which leads me to believe that my future service needs will be handled in the same manner, a it appears the Mazda Gallery appreciates their customers. Thank you, Brian! I would and will recommend you to anyone I know that is in the market for a car. More
I hadn't bought a new car in 10 years. I was a prior SAAB driver - can't say enough good things about Levi in helping me - I called, he went to work and the next thing I was driving away with my new Whi SAAB driver - can't say enough good things about Levi in helping me - I called, he went to work and the next thing I was driving away with my new White CX-5 - he helped me choose the right lease. I came back to pick my car up and since Levi was with another customer (lucky person), Brian stepped up to help me. He told me all about the car and mentioned that Mazda is one of the few places that give you a full tank of gas when you leave with your new car. He went over all the items on the car asked if any questions..and then I Levi came over and we went out to the car. He checked it all over for me. Just an awesome experience. Everyone at the dealership was always smiling. They all love being there and anyone going in there will immediately feel that! Great customer service! Levi has been a long time salesman at the dealership and has won awards for his performance as has Brian. Just great guys to buy a car from - Nancy More
We had a great experience. Harshene was laid back, easy going, and worked with us to make us feel as good as possible about the price. When we were ready to make the purchase the whole process was pain going, and worked with us to make us feel as good as possible about the price. When we were ready to make the purchase the whole process was painless, efficient, and quick. I would recommend Harshene for sure. Elisabeth More
We recently purchased a used Honda Pilot at your Mazda Gallery in Norwood, Massachusetts. Our experience was the epitome of professionalsim and an absolute pleasure to deal with! As car buffs that we ae, Gallery in Norwood, Massachusetts. Our experience was the epitome of professionalsim and an absolute pleasure to deal with! As car buffs that we ae, we can not imagine going to another dealer other than Mazda in Nowood. The entire team in Nowood exemplifies professionalism. From the moment we walked into the gallery until we drove our "new" ca away....we rate this group at an A plus, plus, plus!! Keep up the wondeful work @ Mazda Gallery in Nowood Massachusetts!! A pure pleasue! More
Great experience. Highly recommended! We love our CX5 and Levi and Ray made the process stressfree a word I do not associate with a car purchase. Levi and Ray made the process stressfree a word I do not associate with a car purchase. More
I first have to thank Brian for happening to be there that Tuesday afternoon when my fiancee and I came into Mazda Gallery, because he ultimately made my first car buying experience so incredibly easy, l that Tuesday afternoon when my fiancee and I came into Mazda Gallery, because he ultimately made my first car buying experience so incredibly easy, laid-back and enjoyable. I also feel the need to thank Brian for deciding to get into car sales in the first place because given his honesty, professionalism, and infectious personality, I honestly believe he's going to do great things for this Mazda dealership and for the car industry. As I'm sure a lot of car buyers have experienced, I'd been through the ringer at other car dealerships with their aggressive sales' tricks, dishonesty, and sometimes truly condescending attitudes, but the second Brian started helping us look at and test drive the car I'd been eying, the new CX-5, I could tell he wasn't like any other salesman. Like I said, I'd had quite a few negative experiences in my whole car shopping process, and it really made me defensive and suspicious of car salespeople; but working with Brian was kind of like talking to an good friend who happens to know a lot about cars and actually wants you to be happy and comfortable with what you decide, no matter what that might be. You can tell he takes pride in what he does, believes in the product he's offering, and is a downright good person. In my opinion, this is the best type of person to be in any customer service role, and its what the car industry really really needs. Overall, it was just a great experience. In the end, I bought the car I wanted, at a price I was happy with, and I was in my car within the week. AND, on the day I picked the car up, Brian even sent the car back for extra cleaning and last minute detailing because it wasn't up to his expectations. Awesome customer service, awesome guy. I am telling all of my friends about my positive experience! More