Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 629 reviews
Janice was awesome to work with, always helpful with no pressure at each step in process pressure at each step in process More
Gets right to the issue and makes every attempt to resolves it to best if their ability resolves it to best if their ability More
This is our first purchase of a Mazda. David Haynes provided us with outstanding service! David Haynes provided us with outstanding service! More
I had an amazing experience at this dealership! The salesperson, Doug Clark, was very knowledgeable and friendly. I felt no pressure to make a quick car buying decision. He found the perfect car fo The salesperson, Doug Clark, was very knowledgeable and friendly. I felt no pressure to make a quick car buying decision. He found the perfect car for me and I'm so happy with my purchase. I got an amazing financing deal too. Also met the GM Justin Lotter who was super nice and helpful. I highly recommend this place to anyone looking for a reliable car that also looks sharp and is fun to drive. More
Always a great experience always perfect . Shout out to Nate and Juliana for always being the best in every moment no matter the circumstances Shout out to Nate and Juliana for always being the best in every moment no matter the circumstances More
David Atoui was friendly and very knowledgeable Keyshawn the sales manager was outstanding and helpful Keyshawn the sales manager was outstanding and helpful More
Purchased a used car recently and was very disappointed in the lack of communication and attention we received. Only received calls if we called first. They took our deposit and never ever reached back out in the lack of communication and attention we received. Only received calls if we called first. They took our deposit and never ever reached back out to us. Felt like we were bothering them everytime we called. Spent over an hour going thru paperwork only to be told the person that handles registration “left for the day” and we would have to come back! It seems as if there is internal communication issues at this dealership. Although we are happy with our car so far, I could never recommend them. More
Knowledgeable courteous and helpful They make you feel comfortable even when you’re spending more than you planned on comfortable even when you’re spending more than you planned on More
Service department is excellent, trustworthy and does good work. Management there always takes care of the customer. Great seating/lounge area for waiting on your car with a coffee station, snacks, pastr good work. Management there always takes care of the customer. Great seating/lounge area for waiting on your car with a coffee station, snacks, pastries, and fruit. Conveniently located on route 1. And Mazdas are great cars! More
ZERO STARS - THE WORST OR SHOULD I SAY ATROCIOUS CUSTOMER SERVICE ... Tried to purchase a "certified pre-owned" Mazda CX-5 that was being falsely advertised on their website with a difference of roughly 4,0 SERVICE ... Tried to purchase a "certified pre-owned" Mazda CX-5 that was being falsely advertised on their website with a difference of roughly 4,000 miles. After scheduling TWO separate meetings, each a waste of my time and encountered long wait times and unhelpful staff who seemed indifferent to my concerns - the car I had a deposit on was still not ready. If a car is being advertised as a "certified pre-owned" vehicle - the service should have already been put into it. THEN I reached out to the general manager, Justin Lotter, to be present for when I FINALLY pick up the car I placed a deposit on. Justin had ZERO clue on my experience and wrote back to me, word for word, "if we have dropped the ball that bad and your experience is that atrocious, we do not deserve your business." IRA MAZDA DOES NOT GIVE A FLYING F**K ABOUT YOU. AND CLEARLY THEY DON'T WANT TO DO BUSINESS WITH YOU. More