Ira Mazda

Great car - easy negotiation - "Finance" is a pain Just bought a CX-5. Worked with Doug. He is a pleasure to work with. The only hiccup was the perfunctory "add-selling" by Finance. They lobbed in Just bought a CX-5. Worked with Doug. He is a pleasure to work with. The only hiccup was the perfunctory "add-selling" by Finance. They lobbed in a bunch of useless stuff (extra insurance, dingguards, etc.) for exorbitant costs and were surprised when I declined them all. Then they tried to double the proper interest rate on my car loan. Really poor decision by the Owners to keep doing this stuff. Net/net - very happy with the car and Doug. More

Hustle and contempt This dealership was everything you expect the car buying experience to be. To be clear, this is not a compliment. Would not recommend purchasing a veh This dealership was everything you expect the car buying experience to be. To be clear, this is not a compliment. Would not recommend purchasing a vehicle here. More

Mazda Gallery Makes Buying a New Car Easy! I initially worked with Marissa Lindholm on-line. She is fantastic! She excels at quick, meaningful communication that is friendly and professional. W I initially worked with Marissa Lindholm on-line. She is fantastic! She excels at quick, meaningful communication that is friendly and professional. When I visited the dealership, I worked with Brian Ciavola. Brian is a seasoned Mazda owner himself and did a great job making my wife and I feel comfortable and well informed through the process of purchasing our CX-5. Mazda Gallery actively worked on finding the exact vehicle I requested, when four other Boston area dealers did not. Thank you Mazda Gallery! More

Comfortable and Helpful Experience Great customer service was provided during my car buying experience at Norwood's dealership. Any questions/concerns that arose during the purchase wer Great customer service was provided during my car buying experience at Norwood's dealership. Any questions/concerns that arose during the purchase were handled quickly and professionally; I feel very confident in using all the great tools and specialties my Mazda has; their Sales and Delivery coordinator Brian made me feel valued as a customer, took time out of his busy schedule to sit with me and fully explain things my car can do. I would highly recommend buying a vehicle from Norwood Mazda Gallery. More

Out of State Purchase "My daughter accepted a job in the Boston area, and she wanted to buy a car as this is her first job out of college. This was a complete 'out-of-state "My daughter accepted a job in the Boston area, and she wanted to buy a car as this is her first job out of college. This was a complete 'out-of-state' transaction, and it was very smooth. I'd recommend Doug Clark - our super-salesman - who was great to deal with - all was above board and efficient. We haven't yet picked up the car, but based in the discussions and transactions, I have no doubt the car is in perfect shape. 5 Stars" More

The Mazda experience I had gone into Mazda with an idea of what I wanted and the people at the dealership made the experience extremely easy and was done with both precisi I had gone into Mazda with an idea of what I wanted and the people at the dealership made the experience extremely easy and was done with both precision and quickness. All aspects of the sale were very thorough and all people invovled from the salesman to the financial consultant were knowledgable and very personal and enjoyable to engage with. More

I was a refugee from another dealership and they took me in! They found time to check out a weird noise in my new car before a holiday weekend when the dealership that sold me the car refused outright. I have b They found time to check out a weird noise in my new car before a holiday weekend when the dealership that sold me the car refused outright. I have been their faithful customer ever since. Purchased my newest car from them and the entire experience was pleasant. Win win all around. More

"The Mazda Gallery experience" I lease a 2015 CX-5 and have taken my vehicle in for routine service twice thus far. Both times, my experience was good, everyone I interacted with w I lease a 2015 CX-5 and have taken my vehicle in for routine service twice thus far. Both times, my experience was good, everyone I interacted with was polite, knowledgeable and efficient. I referred a friend who actually bought a CX-5 from Mazda Gallery. My one criticism of Mazda Gallery's customer service is the non-response of a service advisor when I contacted them via email. I had a quick question regarding my heater and was snubbed! I think if this electronic service is available to customers, it would be nice if using it is NOT IN VAIN. More

Great service every time. Just had another pleasurable experience at Mazda Gallery. The staff was courteous and professional and made me feel welcome. I would definitely go bac Just had another pleasurable experience at Mazda Gallery. The staff was courteous and professional and made me feel welcome. I would definitely go back for all my Mazda service needs. More

Not Pleased Several years ago while looking to purchase a new vehicle I visited this dealership. I walked around the lot and show room. When I was not assisted I Several years ago while looking to purchase a new vehicle I visited this dealership. I walked around the lot and show room. When I was not assisted I went to another dealership and purchased a Ford. I went to the dealership yesterday with the same result. I do get an email reminder to make an appointment to service my Mazda which I do not have. My daughter has purchased 2 Mazda's from them and has been leased. I don't anticipate going to this dealership but will visit other dealerships as I was prepared to make a purchase. More