Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a great experience for oil change service at this dealership. Staff is very accommodating and polite. Feel like very personalized service provided. dealership. Staff is very accommodating and polite. Feel like very personalized service provided. More
Great team! Very friendly, knowledgeable and straightforward. The process of purchasing a new car went smoothly. Very friendly, knowledgeable and straightforward. The process of purchasing a new car went smoothly. More
Unfortunately the service advisor spoke broken English and was very difficult to understand. Other than that everything was good with the provided services. and was very difficult to understand. Other than that everything was good with the provided services. More
I have had a terrible experience with Ira Mazda over the past few months from their sales team all the way up to their GM. I was first connected with Greg Flowers for the sale of my car. Greg would take mor past few months from their sales team all the way up to their GM. I was first connected with Greg Flowers for the sale of my car. Greg would take more than a couple of business days to respond to me except for when it was time to put a deposit down for the car. This was extremely frustrating as I would have a four-hour round trip drive to the dealership and would not hear from my salesman until I call the front office to get ahold of him. After the purchase I left a bad review and got a call from Bernie, who said told me they would give me a free year maintenance contract if I submitted a new review. I believed him, submitted a new review, and never heard from him again. I never got a maintenance contract and he never submitted for one on my behalf. I left him about 6 voicemails and never heard back. Then I started calling the GM, Justin Lotter, who seemed disappointed in his team but clearly has done nothing about it since I have called him three times and have yet to get my promised maintenance contract, and upcoming service that falls under my warranty. I am trying to stop interacting with Ira Mazda in Westwood as fast as possible, and I hope everyone avoids this dealership and has a good car buying experience elsewhere. More




