Ira Mazda
Westwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They do good work, but two issues this visit. First, after my car was ready they offered to do a complimentary wash, and told me to arrive a little later to allow time for that. I allowed another First, after my car was ready they offered to do a complimentary wash, and told me to arrive a little later to allow time for that. I allowed another 10-15 minutes on top of what they had recommended, and the car hadn't even made it to the wash. Not a big issue, but it would nice to complete what was promised. More problematic was the explanation of costs. I had an oil change, battery terminal cleaning and valve gasket replacement. I was charged 1.6 hours for the service of the gasket alone. However, My car was ready 1.33 hours after I brought it in (they mark the times). At their dealership labor rates, that's not an insignifcant amount. The explanation I received was "we charge it out at 1 1/2 hours no matter how long it takes." I'm sorry, but that just doesn't seem fair to me - I don't mind paying the labor rate for work well done, but I do mind paying for time not used. More
My experience at Ira Mazda was impressive, Samy and the sale manager went over and beyond to make the deal happen, it’s was a fast and easy process. Samy was very professional and guided me through all the sale manager went over and beyond to make the deal happen, it’s was a fast and easy process. Samy was very professional and guided me through all the process. Overall I’m happy with my new vehicle and the purchase experience. More
This dealership was very efficient and timely. The associate I dealt with was respectful and kind. The associate I dealt with was respectful and kind. More
Was told it would take 2,5 hours for an oil change. I have as asked if I wanted to reschedule. Coming 20 miles no I did not want to do that. Ended up taking 1.75 hours. Unacceptable. I have as asked if I wanted to reschedule. Coming 20 miles no I did not want to do that. Ended up taking 1.75 hours. Unacceptable. More
Good experience from the first test drive through delivery. Tony was a great salesman. Very well informed and enthusiastic about Mazda. delivery. Tony was a great salesman. Very well informed and enthusiastic about Mazda. More
The folks at Ira Mazda do their very best to get you the car you want, car you want, More
The shop was very busy, and he gave a pretty long completion time for the inspection sticker. I don’t know how much was his effort but he got me out of there far earlier than estimated. Far better to completion time for the inspection sticker. I don’t know how much was his effort but he got me out of there far earlier than estimated. Far better to be surprised for the quick finish than disappointed. More
I Have been going to John S. in service for years, and he always takes care of me. He is always willing to go that extra mile for the customer, I will only go to him whenever I n in service for years, and he always takes care of me. He is always willing to go that extra mile for the customer, I will only go to him whenever I need my car serviced More
Great service department! Service my car and kept me informed along the way.. if you have to get your Mazda serviced, this is the place Service my car and kept me informed along the way.. if you have to get your Mazda serviced, this is the place More



