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Ira Lexus of Danvers

Danvers, MA

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Employees
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Vehicles
4.8
1,615 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,615 reviews

November 21, 2023

I had the transmission oil flush and replacement. The service advisor Mark was helpful and provided detail when I asked for update. The work took a bit longer than I was told but it looked like the More

by Istwofivezero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Nov 23, 2023 -

Ira Lexus of Danvers responded

It's great to hear that Mark was helpful and kept you informed during the transmission oil flush and replacement. Sometimes, thorough work can take a bit longer, but it's reassuring when it results in a job well done. Thank you for your business!

November 21, 2023

IRA Lexus of Danvers service department has a fantastic team providing a great experience. Beginning with the scheduling rep through the service coordinator to the valet everyone was professional, I wou More

by dave.silvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Nov 23, 2023 -

Ira Lexus of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Dennis in service took care of us, as always! Ira Lexus has done an amazing job of helping keep our 19-year-old LS430 running like it did the day we bought it new. More

by joshuaawarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Nov 21, 2023 -

Ira Lexus of Danvers responded

It's fantastic to hear that you had a great experience and that Dennis provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

This is the third Lexus I have purchased and gotten service at Ira Lexus in Danvers. A reputable and well run business. They've had me as a customer for something like 15 years! Dennis Pellegrino, the More

by jimpanagas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Nov 21, 2023 -

Ira Lexus of Danvers responded

It's fantastic to hear about your long-standing positive relationship with Ira Lexus of Danvers! Fifteen years as a loyal customer speaks volumes about the quality of service and trust you've built with us. Dennis' consistent care and service must have been a significant factor in keeping you satisfied. Thank you for your business!

November 18, 2023

Excelllent service it’s took a little bit longer What I was expecting but excellent service Thanks so much More

by mrodriguez661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
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Nov 21, 2023 -

Ira Lexus of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

I was happy that they got me in for an appointment the same day I called. More

by Kmkelly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Budrey
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Nov 21, 2023 -

Ira Lexus of Danvers responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

No loaner car available. Brendan the service rep is always great . they took care of all my issues More

by rschale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deangelis. Brendan
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Nov 21, 2023 -

Ira Lexus of Danvers responded

We apologize there wasn't a loaner car available. It's fantastic to hear that you had a great experience and that Brendan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Excellent Service, ease of scheduling, pleasant & clean waiting area, coffee, & drinks & snacks complimentary, tv or work space available. More

by Judyr61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McLean
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Nov 18, 2023 -

Ira Lexus of Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Great customer service. Efficient communication and comfortable waiting area. Appreciate the loaner car and car wash. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cassidy
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Nov 18, 2023 -

Ira Lexus of Danvers responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

I had a great experience working with Jake Summit despite some unanticipated events. My first order was damaged on delivery to Ira, but Jake was able to save the day with another vehicle. More

by jadamsbass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Summit
Report | Print
Nov 18, 2023 -

Ira Lexus of Danvers responded

Congratulations on your new vehicle! We are thrilled that Jake provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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