600 Reviews of Ira Lexus Danvers - Service Center
Tyler Costa has always shown a high level of professionalism. It was no fun to deal with a bad battery problem from a new car while loaner cars were running out yesterday. The outcome was great professionalism. It was no fun to deal with a bad battery problem from a new car while loaner cars were running out yesterday. The outcome was great and thanks to Tyler. More
I think the service is excellent. In the door, get a loaner, back to pick up the car the same day or the next day. Easy. In the door, get a loaner, back to pick up the car the same day or the next day. Easy. More
Very professional experience with the service department including with Tyler Costa (assistant service manager) and the technician who serviced the car. including with Tyler Costa (assistant service manager) and the technician who serviced the car. More
It was a wonderful experience. The agent was really helpful. She explained everything and was very nice. The agent was really helpful. She explained everything and was very nice. More
When I arrived Jennifer Perry Assistant service manager was welcoming and got all paper work signed quickly knowing I had a doctors appointment to get to. When I got into the loaner car it was filthy, was welcoming and got all paper work signed quickly knowing I had a doctors appointment to get to. When I got into the loaner car it was filthy, there was used Kleenex in the side door, the car had no gas red light came on. The car was dirty inside and out. I went to locate Jennifer she called a manager over right away and they gave me another car quickly as possible Jennifer was apologetic and accommodating Jennifer made sure my car was worked on in a timely manner. Jennifer saved this unpleasant experience. Maureen Reiser More
Michael with his usual top notch service, always great, what else can I.say now? what else can I.say now? More
Dennis was great to work with, I would highly recommend visiting this Lexus dealership location. visiting this Lexus dealership location. More