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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
665 Reviews

665 Reviews of Ira Lexus Danvers - Service Center

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October 13, 2024

Just there for an oil change and tire rotation. But I asked them to please do the trunk when they do the free car wash. They pulled the rubber mats out and washed them and the trunk mat as well. I More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name of woman at desk
Oct 18, 2024 -

Ira Lexus Danvers responded

Hi Susan, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

October 11, 2024

Responsive Polite and Accommodating. Courteous. Service rep always helpful. . Work done in a timely way. More

by epherman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2024

Every single person was welcoming and it seemed like they love their job at Ira Lexus. More

by amymodpalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2024

Very knowledgeable and courteous with respect for the customer. Would highly recommend IRA Lexus .to anyone interested in purchasing a vehicle. More

by dscovil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis palagrino
Oct 12, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

October 07, 2024

Prompt courteous service as always. Reviewed all work to be performed thoroughly and in clear understandable terms. Will always get service at this dealer. More

by camellpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelegrino
Oct 26, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2024

Always professional and courageous. We have worked with Dennis, who is knowledgeable and explains everything. Dennis is truly an asset to your dealership. Thanks More

by murielsandiford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pelergreen
Oct 12, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2024

Well organized and quick in helping customers. Waiting area roomy and comfortable, although tv too loud and interfering with private conversations. Music would have been better. Richard Cunnin More

by Elsdijx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham. Assistance service manager
Oct 12, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2024

Dennis is amazing ! !! Always helps me I appreciate him and his team for going the extra mile. More

by Bettyboop102252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2024

Very happy with the service and fast response time as soon as you walk in and helpful More

by Mrbulldog44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Oct 12, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2024

Jennifer Perry was amazing, she gave me the utmost best service, and was honest of my expectations. More

by loca1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Oct 06, 2024 -

Ira Lexus Danvers responded

Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

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