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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
664 Reviews
Call Service Center (978) 739-8705

664 Reviews of Ira Lexus Danvers - Service Center

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November 08, 2024

I’ve owned my Lexus IS350C for 13yrs now. I always have it serviced at the IRA dealership. Dennis Pellegrino is outstanding, even when the news isn’t all that pleasant to hear! He certainly m More

by cynthiawood79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2024

The overall service staff are wonderful. My personal advisor, Jennifer Perry is, consistently very professional and thoughtful to the needs of her clients. This is why most people like Ira s More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have not had to deal with the service providers directly.
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Nov 11, 2024 -

Ira Lexus Danvers responded

Hi Leo, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2024

Tyler was very helpful in getting me in for service and addressing all my guestions and service requirements. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
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Nov 11, 2024 -

Ira Lexus Danvers responded

Hi Dan, we're happy to hear you had such a positive experience with Tyler! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

Great service, reasonable prices. Abe was super helpful and really nice. They gave me a nice loaner and were very communicative of pricing and timing. More

by martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
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Nov 11, 2024 -

Ira Lexus Danvers responded

Hi Martin, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 07, 2024

Great service! So easy to schedule and really appreciated the valet service! An outstanding experience! More

by kim.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Carchedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Ira Lexus Danvers responded

Hi, we are pleased to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Excellent overall customer engagement and service. Very professional and detailed in the services and always friendly and a nice environment. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
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Nov 09, 2024 -

Ira Lexus Danvers responded

Hello Kelly, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2024

Perfect nice work also front desk very good specially mark so nice man and speed work thanks very one working in Ira service More

by ABDALLA ALSHANASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Summit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Ira Lexus Danvers responded

Hi Abdalla, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2024

Brianna Bernard was knowledgeable,efficient and friendly. Prices seemed high for what was done. But everything is too expensive these days. Still love my Lexus!!! More

by Brokerjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Bernard
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Nov 06, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brianna here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2024

Excellent communication with service and convenience of valet pick up. Easy to schedule an appointment. More

by Ge
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2024

Great service. Jennifer Perry is amazing. Very efficient and professional. Always a pleasure to see her. More

by brianriley6611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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