Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ira Lexus Danvers - Service Center

Danvers, MA

4.8
664 Reviews
Call Service Center (978) 739-8705

664 Reviews of Ira Lexus Danvers - Service Center

Sort by
November 15, 2024

Very happy with my vehicle I purchased just wish the service repairs we not so expensive. More

by serwondianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Brendan for more than 10 years he is amazing now a manager which he deserves!! Now working with Tyler . Both at Lexus in danvers! Very happy with tyler even tho I miss brendan!!!
Report | Print
Nov 18, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (978) 739-8705.

November 14, 2024

Thank you Dennis Pellegrino for your help and excellent work in helping me with my recent repair to my Lexus. I very much appreciate your help. Thank you so much. More

by tshdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Service writer was very professional and pleasure to work with. I will definitely ask for her next visit. More

by ssprin1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna bernard
Report | Print
Nov 13, 2024 -

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2024

Quick and very efficient service. Loaner car was a breeze. Kudos to Dennis Pellegrino, service advisor. I received a video after multipoint inspection and complete details in writing More

by Yegor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Nov 13, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

Excellent service. Next visit for yearly check up. Expect the same excellent service next time . More

by judith.rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Nov 13, 2024 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

November 11, 2024

Great service! Responsive to my concerns and needs. I had an issue that needed immediate attention and they took me right in. More

by Richard Maggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle Terenzi
Report | Print
Nov 13, 2024 -

Ira Lexus Danvers responded

Hello Richard, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Always concerned about their customers and all information along with customer service and comfort while waiting or providing for additional transportation More

by chikn2634
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Nov 11, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Its was a great experience I got my car issues resolved in a timely matter and they above and beyond and gave me the loaner so i can run my errands More

by randylp2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen 5 Stars
Report | Print
Nov 12, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Reasonable service costs versus other Lexus dealers in the state. Plenty of staff on hand to assist. Everyone was welcoming and attentive. More

by cchiverton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Always an enjoyable experience working with Danvers Lexus - Professional & Friendly Staff, clean environment and my advisor price matched my service. Wonderful customer service! Lee Ann Long More

by Lee Ann Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Ira Lexus Danvers responded

Hi Lee, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

1
2
3
...
67