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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
600 Reviews

600 Reviews of Ira Lexus Danvers - Service Center

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July 09, 2024

Everyone is always courteous and service is prompt and professional. Updates are provided as you wait. There is an option to take a vehicle for the duration. But the waiting area is pleasant and clean. More

by jmmurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2024

Mark McClean has been my service manager for over 20 years His experience and his dedication at this dealership is amazing. I completely trust taking my car to Ira Lexus in Danvers More

by Roxanne.dalzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for your positive comments about Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2024

Great customer service I went to pick up my car and had a full tank! That was a nice surprise! And my car was cleaned! More

by vprifti16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler costa
Jul 09, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Mark Mclean does an outstanding job! Appreciate his service! Technician Rachelle is fantastic. She always works on my Lexus’s More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle
Jul 06, 2024 -

Ira Lexus Danvers responded

Hi Joan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2024

Always goes to Danvers location for my service and all the advisors are very friendly and giving the best advice for my car. Especially Brandan Deangelis. Thank you More

by Crasandrasang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2024

Neat, friendly, professional and prompt! My advisor was Brandon and he’s tops! Courteous and just awesome! More

by Zoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Deangelis
Jun 19, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2024

Very Professional people. Skilled at their jobs. Great communication. Very considerate of special requests. IRA service is the reason we won’t buy any other car. More

by julmch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for your positive comments about Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2024

The people at the Lexus are very nice and professional manner. I like going there! More

by doublell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Everyone treated me as if I was their most important customer. Whether it was making my appointment dropping my car off or arranging for my loaner. Service he is fantastic. Let me know when additional r More

by Lexus Believer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Melloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2024

As usual my service was reasonably quick and efficient. My regular agent was not available but a different person was assigned and the device was done seamlessly. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 13, 2024 -

Ira Lexus Danvers responded

Hi Tony, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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