Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ira Lexus Danvers - Service Center

Danvers, MA

4.8
600 Reviews
Call Service Center (978) 739-8705

600 Reviews of Ira Lexus Danvers - Service Center

Sort by
July 16, 2024

Ira Lexus in Danvers, MA has the best service department. My service advisor Dennis is amazing. Top notch customer service! More

by Janicejam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2024

Service was efficient, hospitable and completed in a timely manner. When my car was returned found to be thoroughly cleaned and furnished to my liking. I especially want to give my thanks towards Dennis More

by Ldessources51021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2024

The staff was very courteous, efficient and knowledgeable . The facility is comfortable, clean & neat…. Easily accessible for me. More

by annjoewh&gmail.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 17, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 13, 2024

Very professional, efficient, and accommodating. Top notch facility and amenities. Service advisor excellent, along with all others I came in contact with. More

by racced2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Ira Lexus Danvers responded

Hi, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Lexus!

July 13, 2024

Outstanding help by Tyler! !! Great and very much considerate to customer needs customer service. Thank you so much!!! More

by vidute
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Report | Print
Jul 15, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Tyler! Thank you, and have a fantastic day!

July 12, 2024

Always very professional and courteous Loaner car excellent as was the service and great communication More

by Frank DeMayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2024 -

Ira Lexus Danvers responded

Hello Frank, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 10, 2024

The customer service especially Jennifer Perry is outstanding. The work done was on time and very good. More

by mrscdolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perry - outdtanding
Report | Print
Jul 11, 2024 -

Ira Lexus Danvers responded

Hi, thanks for your praise and kind comments about Jennifer. We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2024

We always try to use the Danvers location when we are in the area. Their service advisors are always right about timing and are courteous. Brendan D is our guy and we really trust him to give us the real de More

by Mennyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelus
Report | Print
Jul 10, 2024 -

Ira Lexus Danvers responded

Hi Mennyl, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

July 09, 2024

The service person was great we are very happy bringing our vehicle to Ira Lexus More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jul 10, 2024 -

Ira Lexus Danvers responded

Thank you for being our customer, we appreciate your kind words!

July 09, 2024

Very professional, thorough and prompt service! The service advisor made sure I was getting all of the services provided by my maintenance contract. More

by Hbnellhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jul 10, 2024 -

Ira Lexus Danvers responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

1
...
12
13
14
...
60