Ira Lexus Danvers - Service Center

They are Courteous, very knowledgeable, accessible and extremely efficient. I appreciate their support when issues arise. extremely efficient. I appreciate their support when issues arise. More

Thank you for taking the time to provide me with an excellent and great service excellent and great service More

I had a great experience. Oil and filter change was quick and easy. Definitely will use again Oil and filter change was quick and easy. Definitely will use again More

I appreciate the follow up, video the provided some insights from the shop along with options to consider insights from the shop along with options to consider More

Great service, great advisor, everything is a best as usual. Will do all my car service only at Ira Lexus dealership usual. Will do all my car service only at Ira Lexus dealership More

Dennis Pelligrino has always provided me with excellent service. He is outstanding and a great asset to IRA Lexus. And all other staff I come across are curtious and professional. I Plan to buy a Lex service. He is outstanding and a great asset to IRA Lexus. And all other staff I come across are curtious and professional. I Plan to buy a Lexus at Ira in the near future so I can continue to use your service department More

I had a short wait and things were explained well. Video car diagnostic tools helped Video car diagnostic tools helped More

Exceptional service, friendly and knowledgeable staff! Jennifer took very good care of me and gave valuable advice. Jennifer took very good care of me and gave valuable advice. More

The advisor David was extremely helpful and responsive. He provided daily updates on the progress of the tire replacement, allowing me to adjust my schedule accordingly. He provided daily updates on the progress of the tire replacement, allowing me to adjust my schedule accordingly. More

It took almost 4 hours to do an oil change and have a technician look at my alignment, which is still pulling left. According to the technician, it’s common for the IS model to have an alignment issue. T technician look at my alignment, which is still pulling left. According to the technician, it’s common for the IS model to have an alignment issue. The issue with the steering wheel pulling left just started about a year ago and I’ve owned the car for almost 8 years. Not happy with the response or the wait time. For a simple oil change. More