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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
886 Reviews
Call Service Center (978) 739-8705

886 Reviews of Ira Lexus Danvers - Service Center

Sort by
February 18, 2025

Mark, service advisor, had mechanic take vehicle for a ride with me to answer questions. Routine 5k service appointment. Waiting room is comfy and stocked with snacks. More

by Deb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark McLean
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Feb 21, 2025 -

Ira Lexus Danvers responded

Deb, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2025

Great customer service and great auto maintenance service! Have been a happy customer for 20 years plus. More

by Jackiebishop768
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perry
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Feb 20, 2025 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

I usually see Dennis for my car maintenance services. He is very professional and knowledgeable. I’m very pleased. More

by sthy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Feb 18, 2025 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 15, 2025

Excellent service. Keep you informed. Loaner car is a huge convenience. Definitely recommend this dealership. More

by rmasotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ladd, Jennifer Perry
Report | Print
Feb 18, 2025 -

Ira Lexus Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 15, 2025

As always IRA Lexus provided exceptional service. Abraham was an outstanding service advisor. he went above and beyond. More

by t_barnes7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Report | Print
Feb 18, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2025

They are knowledgeable, helpful, friendly, and great to deal with. In this case, I'm writing specifically about the service area, which is completely professional and easy to interact with. More

by whitemustanggt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Report | Print
Feb 18, 2025 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

Great service. Tyler Costa was fantastic and provides great assistance as always. Very informative, professional and excellent follow up. Highly recommend. More

by andy Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Report | Print
Feb 17, 2025 -

Ira Lexus Danvers responded

Hello Andy, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 13, 2025

Very helpful, very courteous. Will return for service next time. This is ridiculous, very ridiculous More

by kmulhall612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard, bryanna
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Feb 17, 2025 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Had new control arms put on my rear wheels and it’s like I drove in with a 13 year old car and left with a brand new ride. They do a great job on the repairs. More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Feb 17, 2025 -

Ira Lexus Danvers responded

Laura, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2025

Love the IRA experience! Dennis manages the service process like no other. You won't be sorry! More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis-service
Report | Print
Feb 12, 2025 -

Ira Lexus Danvers responded

Hi Janice, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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