Ira Lexus Danvers - Service Center

Outstanding service I can trust. They go above and beyond to accommodate last minute appointments and look for ways to minimize expense. They go above and beyond to accommodate last minute appointments and look for ways to minimize expense. More

Great service from the staff. The waiting area for customers is great. There are beverages and snacks while you wait. The waiting area for customers is great. There are beverages and snacks while you wait. More

My Lexus 250 UXH was brought in for six-month service. My appointment was at 10:45 AM. The service manager, Mark McLean, helped me within a couple minutes of my arrival, and my vehicle was moved in to the My appointment was at 10:45 AM. The service manager, Mark McLean, helped me within a couple minutes of my arrival, and my vehicle was moved in to the service bay quickly. I waited for my vehicle and was kept apprised of the progress of the service, which took 2 hours. My service was completed and my vehicle returned to me serviced, washed and cleaned inside and out before 2 PM. I was very satisfied with the service I received at IRA Lexus of Danvers! More

People are wonderful there and Brendan is the best only one I deal with. Very pleased one I deal with. Very pleased More

Good service. A little pricy every time I come in for support, but decent value A little pricy every time I come in for support, but decent value More

Awesome did a well job and very friendly to their customers really appreciate it and recommend them to anyone customers really appreciate it and recommend them to anyone More

2 hours for an oil change? Really. Making an appointment on line, but then I had to wait to register. I'm not used to this at a Lexus dealership. Lexus of Northborough met me w Really. Making an appointment on line, but then I had to wait to register. I'm not used to this at a Lexus dealership. Lexus of Northborough met me when I pulled in. I did appreciate the snacks. More

Always happy with my experience. The service went smoothly and quick. Dennis always kept me in the loop and always is so great! The service went smoothly and quick. Dennis always kept me in the loop and always is so great! More

The service person listened to all my issues. He wrote them down documenting all my concerns. He followed thru with updates and process of my said issues. attention to details. He wrote them down documenting all my concerns. He followed thru with updates and process of my said issues. attention to details. More

It was very pleasant. My car looks new after the vacuum and wash. Cassidy was very nice My car looks new after the vacuum and wash. Cassidy was very nice More